Location:\u00a0Kafue National Park
\nDepartment:\u00a0Law Enforcement
\nReports to:\u00a0Special Projects Manager \/ Information Coordination Chief
\nJob seeker tools
\nOrganisational Overview
\nAfrican Parks is a non-profit conservation organisation focused on the long-term rehabilitation and management of national parks in partnership with governments and local communities. African Parks currently manages 24 National Parks and protected areas across 13 countries, covering more than 20 million hectares.
\nKafue National Park operates a 24\/7 Control Room that serves as the nerve centre for park-wide operations, law enforcement coordination, and emergency response.<\/p>\n
Position Background and Purpose
\nThe Resource Controller plays a critical operational role within the Kafue National Park Control Room. Working alongside Control Room Officers, this position supports real-time coordination, tracking, and direction of field operations.
\nThis role is\u00a0specifically suited to individuals with air traffic control, operations coordination, command\u2011and\u2011control, or high\u2011tempo communications backgrounds. The focus is on maintaining situational awareness, directing resources efficiently, ensuring accurate information flow, and keeping operational data current and reliable within EarthRanger (ER) and related systems.
\nKey Responsibilities
\nOperational Coordination<\/p>\n
Assist in directing day-to-day field operations from the Control Room in coordination with Law Enforcement Officers and relevant departments.
\nMonitor and interpret real-time movements of patrol teams, vehicles, aircraft, collars and other assets using tracking systems.
\nMaintain continuous situational awareness across the park and proactively highlight emerging operational risks or priorities.
\nTrain Control Room operators on situational awareness and EarthRanger systems.<\/p>\n
Communications<\/p>\n
Manage and support radio and communication traffic, adhering to clear, structured, and disciplined radio procedures.
\nRelay accurate and timely operational updates between field teams, aviation assets, and command.
\nSupport emergency and incident response communications in line with established protocols.<\/p>\n
Data & Systems Management<\/p>\n
Continuously update operational events, patrol activities, and incidents within EarthRanger.
\nEnsure accuracy and completeness of logged data during operations.
\nPerform monthly data downloads, data verification, and data cleaning to ensure system integrity and reporting accuracy.
\nFlag data gaps or inconsistencies and support corrective action.<\/p>\n
Control Room Support<\/p>\n
Work closely with both the Law enforcement and Conservation Tech departments.
\nWork collaboratively with Control Room Officers to ensure smooth 24\/7 operational coverage.
\nMaintain confidentiality, discipline, and professionalism within the Control Room environment.
\nSupport adherence to Control Room SOPs, security standards, and operational protocols.<\/p>\n
Minimum Requirements<\/p>\n
Diploma or Bachelor\u2019s Degree in a relevant field such as:<\/p>\n
Aviation operations
\nAir traffic control
\nOperations management
\nSecurity \/ Command centre operations
\nInformation systems or similar<\/p>\n
Minimum 3 years\u2019 experience\u00a0in a high\u2011pressure, real-time operational environment such as:<\/p>\n
Air traffic control
\nOperations or command centres
\nAviation communications
\nEmergency response coordination<\/p>\n
Strong operational awareness and decision\u2011making under pressure.
\nProven experience working with:<\/p>\n
Radio communications
\nReal-time tracking or monitoring systems
\nOperational databases or incident management platforms (EarthRanger experience is an advantage).<\/p>\n
High computer literacy (MS Excel etc\u2026).
\nClear, concise verbal communication and strong English comprehension.
\nHigh levels of integrity, confidentiality, and attention to detail.
\nAbility to work on a shift basis, including nights, weekends, and public holidays.
\nMust be eligible for security clearance.<\/p>\n
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