Empowering Africa\u2019s tomorrow, together\u2026one story at a time.<\/p>\n
With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.<\/p>\n
My Career Development Portal: Wherever you are in your career, we are here for you. Design your future. Discover leading-edge guidance, tools and support to unlock your potential. You are Absa.\u00a0You are possibility.
\nJob Summary
\nThis role will be dedicated to driving and implementing automation, efficiency and process re-engineering projects in Operations. The resource will be the key contact across Operations for these projects and liaise with enabling functions, i.e., Digital and Technology, Business, Finance, Risk and others. The role holder will assist respective teams in Operations to model, remap, and drive efficient processes in order to increase productivity and reduce effective unit costs.
\nThe role holder should solicit automation, efficiency and process re-engineering requirements from stakeholders in Operations. They will need to be able to quickly and accurately build an holistic view of the Department\u2019s strategy, processes, information assets, information management structure and solution architecture landscape. They will link and align the business objectives and processes to the corresponding applications with an understanding of the entities\u2019 functions and interfaces in context with one another and the solution boundaries defined by the scope. He or she will produce the requisite project deliverables using multiple models or views that show the current, transition and future states. The role holder must be able to apply critical thinking during this process so that the outputs clearly show how the immediate and future needs of Absa shall be met in an efficient and sustainable way.
\nJob Description
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Develop collaborative relationships through dealing with different cultural customs, and political factors.
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Diffuse and address conflict. Identify where conflicts and\/or synergies exist between technologies and business functions.
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Meet business needs through the ability to perform requirements\u2019 analysis and define and design solution options.
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Contribute to a culture of transformation by participating in Absa culture building initiatives
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Stay abreast of global developments in the field of business analysis expertise, ensuring personal growth and professional growth.
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Understand and embrace the Absa values, leading by example.
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Add value to Absa and seek opportunities to improve business processes, models and systems.
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Apply continuous improvement by identifying and executing on opportunities.
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Ensure success of high risk or strategic projects.
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Create and maintain an operating plan (roadmap) for achieving the strategic vision and operating platform, while delivering on expected business results.
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Identify and prioritize business needs decomposed to produce verified business requirements
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Define project scope, context, objectives, business processes and requirements
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Support the achievement of the business strategy, objectives and values
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Enable skilling and required corrective action to take place by sharing knowledge and industry trends with team
\nLearn the Absa business process modelling notation and become an expert user of the Absa modelling tool and repository
\nWork closely with Operations Unit leads and Risk, Governance and Control team to identify manual processes that have high residue risk and identify areas for automation or process improvement in order to enhance the control environment
\nPromptly prepare and distribute periodic reports on project execution and delivery, including bottlenecks and relevant action plans, to senior management and respective project working groups and steercos.
\nRole Specific:
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Versed in both adaptive and predictive project methodologies as well as being comfortable working in a hybrid way that achieves optimal results.
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Mastered the industry recognized knowledge areas for Business Analysis and be able to work from the highest levels of abstraction; ambiguity and complexity to the most granular task-level activities. This includes an understanding of databases, entity relationships and big data principles.
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Analytical skills and an eye for detail
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Commercial awareness
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Planning and organisational skills
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Communication and presentation skills
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Formulating strategies and concepts
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Persuading and influencing
\n\u00a0
\nPerson Specific:
\n\u2013 Excellent leadership skills
\n\u2013 Ability to prepare and present proposals for the assigned business units and products
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Negotiation skills
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Project and Change management track record of business risk management
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Successful delivery of business and cultural change and delivery and embedding of associated benefits.
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Experience of Bank operations management at a middle management level<\/p>\n
Good interpersonal skills
\nPlanning and organising skills
\nResilience and flexibility
\nQuality\/excellence mindset
\nCustomer service orientation
\nResults focussed
\nundefined<\/p>\n
Experience:<\/p>\n
\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Minimum is a Bachelor Degree in relevant field, MBA is preferable.
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Business analysis\/ change management or project management qualifications will be an added advantage
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Awareness of cultural differences and varying legal\/regulatory environments.
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Banking, Financial services or FMCG industry related knowledge.<\/p>\n
Knowledge & Skills:
\nEssential<\/p>\n
\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Working knowledge of Operations environments
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Strategic planning and implementation
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Operations Management
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Financial Management
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Risk Management
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Project Management<\/p>\n
Preferred<\/p>\n
undefined<\/p>\n
Competencies:\u00a0<\/p>\n
\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Business management & excellent in People Management
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Risk Management
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Communication\/Influencing skills
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Stakeholder\/customer relationship management
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Leadership and people management skills
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Strong data and digital experience
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Strong Communication\/Influencing skills and managing multiple stakeholders and customer relationships
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Strong influencing and negotiation skills
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Excellent diagnostic skills, rigorous approach to problem solving and strong analytical skills
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Excellent comprehension skills to understand and interpret industry data and economic trends
\n\u2013 Ability to think creatively and identify innovative solutions
\nEducation
\nBachelor`s Degrees and Advanced Diplomas: Physical, Mathematical, Computer and Life Sciences (Required)
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