About VIZTRANIX:
\nVIZTRANIX is an IT systems integrator specialized in providing comprehensive IT Solutions and Support Services for businesses in Zambia. We provide end-to-end IT solutions, from enterprise technology design and deployments, including virtualization, servers, and SAN, to network architecture design and installation and hardware and software retail, ensuring you get the right IT Services to meet your needs. With a wide range of in-house skill sets and partnerships with major OEMs, we deliver state-of-the-art technology solutions enabling enterprises and other clients to overcome business obstacles through technology during their digital transformation process.
\nJob Summary:
\nWe are seeking a highly motivated Presales Associate to join our team. As a Presales Associate, you will play a crucial role in driving sales by providing support to the sales team through effective communication of product features, benefits, and value propositions to potential customers. You will be responsible for understanding customer needs, assisting in the creation of tailored solutions, and delivering compelling presentations to prospects. This role requires a combination of technical expertise, sales acumen, and excellent communication skills to effectively engage with clients and promote the company\u2019s products or services.
\nRoles & Responsibilities:<\/p>\n
Communicate with potential customers to understand their business challenges, objectives, and requirements.
\nConduct product demonstrations and presentations to showcase the features, functionalities, and benefits of the company\u2019s offerings.
\nAct as a primary point of contact for pre-sales inquiries, addressing customer concerns, and providing relevant information to facilitate decision-making.
\nCollaborate with the technical team to develop customized solutions tailored to meet the specific needs of prospective clients.
\nAnalyze customer requirements and propose appropriate products or services that align with their goals and objectives.
\nAssist in preparing proposals, quotes, and other documentation outlining the proposed solution, pricing, and implementation timelines.
\nDevelop a deep understanding of the company\u2019s products, services, and industry trends and stay updated on new features, upgrades, and advancements in technology relevant to the company\u2019s offerings.
\nProvide technical support and guidance to customers during the presales process, addressing technical inquiries and ensuring a clear understanding of product capabilities.
\nBuild and maintain strong relationships with potential customers, understanding their needs and preferences.
\nWork closely with the sales team to identify opportunities for upselling or cross-selling additional products or services.
\nAssist the sales team in preparing for meetings, including gathering relevant materials, creating presentations, and organizing product demonstrations.
\nParticipate in sales meetings, providing insights, feedback based on customer interactions and market feedback.
\nTrack and report on presales activities, including lead generation, customer engagements, and conversion rates.
\nServe as a primary point of contact for client inquiries, concerns, and requests, delivering prompt and professional responses to maintain high levels of customer satisfaction.
\nBuild and nurture relationships with clients, gaining insights into their business needs and objectives to provide tailored technical solutions and recommendations.
\nContinuously enhance product knowledge, Technical and sales skills through training and professional development activities.
\nEngaging in any other duties or tasks as delegated, ensuring the fulfillment of job objectives within the overall objective of VIZTRANIX.<\/p>\n
Qualifications & Skills:<\/p>\n
Bachelor\u2019s degree in IT, Computer Science, Business Administration, Marketing, Engineering or related field.
\nGeneral knowledge in sales, presales, or technical roles, preferably in the Technology industry or in an IT company.
\nStrong understanding of sales and IT principles, techniques, and best practices, with the ability to articulate product value propositions effectively.
\nExcellent communication, negotiation, and interpersonal skills with the ability to engage and influence potential customers.
\nTechnical aptitude and the ability to grasp complex technical concepts and translate them into understandable terms for non-technical stakeholders.
\nDemonstrated ability to work collaboratively in a fast-paced environment, managing multiple priorities and meeting tight deadlines.
\nAbility to build and maintain productive relationships with clients and internal stakeholders.
\nAble to perform effectively in high-pressure environments.
\nStrategic thinker with the ability to identify opportunities, solve problems, and make data-driven decisions.
\nResults-oriented mindset with a drive for achieving targets and delivering exceptional customer service.
\nRelevant certifications such as Cisco Certified Network Associate (CCNA) are a plus.
\nMust have a valid driving license.<\/p>\n
Note:\u00a0This job description is intended to convey information essential to understanding the scope of the role and is not exhaustive. Duties and responsibilities may be subject to change based on business needs and evolving requirements.
\nJoin VIZTRANIX and become a key player in driving our growth and success in the dynamic IT industry.
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