About Splash
\nSplash is an international development organization founded in 2007 and headquartered in Seattle, Washington, USA. In 15 years, we have reached nearly 1,000,000 children in cities around the world. In 2019, we embarked on an exciting, five-year initiative, Project WISE (WASH in Schools for Everyone), focused on serving over 800,000 children in three major growth cities \u2013 Addis Ababa and Bahir Dar, Ethiopia and Kolkata, India \u2013 with improved water, sanitation, and hygiene (WASH) infrastructure, WASH behavior change programs, and strengthened school-based menstrual health programs. This is an exciting time for Splash as we pivot to new ways of working and aim to expand our impact to new cities across 3-5 countries.
\nSplash supports local leaders, institutions, and partners to drive lasting change on the ground. We believe that local capacity to solve problems at scale exists, and our job is to strategically support and magnify the impact of local governments, nonprofit and for-profit actors for the good of children and families across the cities in which we work.
\nOur core values guide everything we do, including every hiring decision we make. They are:
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0People\u00a0\u2013 People first. People second. People third.
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Quality\u00a0\u2013 Beautiful products that function and last.
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Honesty \u2013 No drama, no surprises, no BS.<\/p>\n
\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Joy\u00a0\u2013 Kids at heart, seeing potential everywhere.
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Mistakes\u00a0\u2013 Make them, don\u2019t repeat them.
\nSplash values the unique skills and experiences everyone brings to the organization, and we are committed to creating and maintaining an inclusive and accessible environment for everyone. We provide equal employment opportunities to all employees and qualified applicants for employment. To learn more, please visit\u00a0www.splash.org.
\nThe Job
\nJob title:\u00a0Regional Manager, Behavior Change
\nLine Manager:\u00a0Global Director Behavior Change (in the pilot phase) and after Regional Director, Program Delivery Open to nationals of Sub-Saharan African countries based in Africa & bring demonstrated professional experience working across the continent.
\nCollaborates with:\u00a0Country Directors (Zambia, Ethiopia & Malawi), Chief Impact & Strategy Officer, Senior Director of Programs, Global Director of Behavior Change, and Executive Director
\nLocation:\u00a0Preference for Zambia and Malawi, but it will be open to nationals of Sub-Saharan African countries based in Africa & bring demonstrated professional experience working across the continent.
\nPosition Overview
\nThe Regional Manager of Behavior Change is a senior technical and delivery leader responsible for the regional design, adaptation, and high quality implementation of Splash\u2019s behavior change programming across African country programs. This role translates global behavior change strategy and evidence into country specific approaches, supports country teams and partners in delivering effective interventions, and ensures behavior change is implemented as an integrated and high quality element of Splash\u2019s overall program model.<\/p>\n
This is both a strategic and handson leadership role. The Regional Manager of Behavior Change ensures fidelity to Splash\u2019s behavior change approaches, strengthens cross country learning and delivery systems, and supports consistent implementation across multiple contexts. While this role does not serve as the primary government facing lead, it ensures that regional behavior change tools, systems, and technical support enable Country Directors and the Executive Director of Splash Africa to sustain strong government and partner relationships.
\nThe Regional Manager of Behavior Change is accountable for regional program quality, implementation fidelity, and adaptive improvement over time. Success in this role is measured by whether behavior change programming is designed appropriately, delivered with fidelity, adapted based on evidence, and contributing to sustained use of infrastructure and improved WASH outcomes.
\nDuring country and city launch and pilot phases, the role maintains primary accountability to the Global Director of Behavior Change, with a heavy focus on program design and redesign, application of evidence\u2011based frameworks, partner onboarding, and rapid learning and iteration. As countries transition out of pilot, primary accountability shifts to the Regional Director of Program Delivery, with the role focusing on program delivery, quality assurance, fidelity, partner performance, and systems strengthening.
\nRoles & Responsibilities
\nStrategic Leadership for Behavior Change Programming
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Support the design and strategic direction of behavior change (BC) initiatives across the region.
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Ensure BC approaches align with organizational program goals, evidence-based frameworks, and country contexts.
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Identify opportunities to innovate and scale effective BC interventions within WASH and related sectors.
\nCountry Program Support
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Provide technical leadership to country teams and implementing partners in Zambia, Ethiopia and Malawi.<\/p>\n
\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Support the adaptation and implementation of BC strategies within schools and communities.
\nEducation
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Establish and oversee quality assurance processes to ensure behavior change interventions are delivered with fidelity and consistency across multiple country programs and implementing partners.
\nPartner Engagement and Technical Assistance
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Work closely with implementing partners (NGOs, government partners) to strengthen BC capacity and build ownership.
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Provide coaching, training, and technical assistance on BC methodologies, including formative research, program design, and program implementation to country teams, implementing partners, and government stakeholders.
\nProgram Design and Innovation
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Provide on-going support to program design processes currently underway in both Zambia and Malawi.<\/p>\n
\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Identify opportunities to integrate new intervention areas to support WASH in schools programming such as, social behavior change\u00a0communication\u00a0(SBCC) campaigns, novel social norms approaches, digital tool development, and community engagement into BC programming.
\nEducation
\nMonitoring, Learning, and Adaptive Management
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Collaborate\u00a0with Impact & MLE teams to integrate behavioral indicators and measurement approaches.
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Use program data and learning to refine BC strategies and improve program impact.
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Document and share lessons learned to strengthen regional and global BC practice.
\nCross-Team Collaboration
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Work closely with country leadership, program teams, and external partners to ensure BC strategies are integrated across program components.
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Contribute to cross-functional initiatives including program design, proposal development, and organizational learning.
\nExternal Representation and Thought Leadership
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Represent the organization in technical working groups, conferences, and sector partnerships related to behavior change and WASH.
\nZambian market insights
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Contribute to publications, presentations, and external\u00a0\u00a0communications\u00a0showcasing program innovation and impact.
\nRegional Level Engagement
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Coordinate BC delivery across the Splash countries
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Align BC sequencing with infrastructure and program delivery
\nEducation
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Act as the regional bridge between country teams and global BC leadership
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Drive cross-country learning and quality assurance
\nQualifications
\nYou are a behavior change specialist at heart, energized by understanding why people do what they do and designing programs that help healthier, more sustainable behaviors take root. You bring strong grounding in behavioral science, SBCC, and social norms approaches, and you enjoy translating research and insight into practical tools that work in real school systems. You pair technical rigor with curiosity and empathy, and you approach complex behavior change challenges with humility, creativity, and joy.
\nEducation and Technical Expertise
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Advanced degree (Master\u2019s or higher) in public health, behavioral science, social and behavior change communication (SBCC), psychology, anthropology, or a related field.<\/p>\n
\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Strong grounding in behavior change theory and frameworks (COM-B, Behavior Centered Design, Social Norms, Human-Centered Design).
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Experience applying behavioral science in WASH, public health, education, or community development programs.
\nCommunications & Media Studies
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 7\u201310+ years of experience designing and implementing behavior change or SBCC programs in Sub-Saharan Africa.
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Demonstrated experience working with local implementing partners, NGOs, and government stakeholders.
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Familiarity with program implementation in schools.
\nThe Ideal Candidate
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Program Design and Implementation: Proven ability to design and scale evidence-based behavior change interventions, and experience conducting or overseeing formative research and behavioral research with an ability to translate behavioral insights into practical program tools, curricula, and communication materials.
\nScience
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Partner Capacity Building\u00a0: Strong experience providing technical assistance and coaching to implementing partners and a demonstrated ability to build local partner capacity and strengthen behavior change programming within partner organizations.
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Program Quality and Learning:\u00a0Experience establishing quality assurance mechanisms to ensure program fidelity at scale. Familiarity with monitoring, evaluation, and learning (MEL) approaches related to behavior change outcomes and the ability to use program data to support adaptive management and continuous improvement.
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Leadership and Collaboration:\u00a0Experience collaborating across program (Behavior Change + Infrastructure), MEL, finance, business development, communications, and country teams to ensure program delivery and make periodic adaptations. Ability to represent the organization in technical working groups, conferences, and sector partnerships.
\nEducation
\nCompensation & Benefits
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 21 days of paid leave (increasing by 2 days each year up to 28 days).
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 11 paid public holidays.
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Wellness Fridays (reduced working hours).
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Two company-wide breaks (July and December).
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Medical, dental, and vision coverage.
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Employer contributions to a pension fund
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 A joyful, inclusive, and mission-driven culture.
\nCollaboration & Conferencing Software
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