Job Description
\nAssists the Relationship Manager to develop, maintain and grow relationships. Provides a credit risk and relationship management support function for the Relationship Managers\u2019 Portfolio.
\nResume builder
\nCompetencies required<\/p>\n
Client focus
\nPlanning and organization
\nAnalytical thinking
\nRisk Management
\nTeam Player
\nConflict Management
\nFinancial Management
\nAttention to detail
\nJudgment and decision \u2013making;
\nVerbal and written communication;
\nCommercial and financial acumen;
\nExcellence \/ Quality orientation<\/p>\n
\u00a0
\nRole Responsibilities<\/p>\n
Engage with the customers in a professional way as specified in the service standards
\nEnsure customers needs and expectations are understood Process the customers\u2019 requests in an efficient and caring way
\nDeal with customer complaints and ensure that it is resolved to the satisfaction of the customer
\nBuild and maintain enduring and rewarding relationships with customers
\nEnsure Banks Brand values are practiced
\nProvide customers with solutions and alternatives to satisfy their needs and wants (sell and cross sell)
\nProvide the customers with all information required to make an informed decision
\nExecute activities within risk and compliance requirements
\nAchieve competence against all key result areas required.
\nMaximise profit by executing accurate administration to ensure no bad debts, increasing of revenue growth though collection of management and all other manual fees
\nMaximise Business Portfolio by identifying cross sell opportunities and strengthen client relationships
\nManage existing client portfolio through exceptional service delivery, maintaining client contact to retain and grow customer base
\nMaintain direct relationships and contact with clients and represent the Relationship Manager where required
\nTo assume full Relationship Management responsibility for a sub-segment of the client portfolio constituting smaller clients or subsidiaries of larger clients
\nDrive retention of customers through active client engagement and identification of opportunities to ensure client account activity
\nSource and refer new leads through client interactions
\nEnsure compliance with audit requirements
\nMaintain outstanding\u00a0securities\/guarantees\/mandates\u00a0within acceptable standards
\nMaintain effective Data Management by ensuring expired limits are attended to against set target
\nPrepare credit proposals for review by Credit Support
\nAnalyse financial statements of corporate clients with specific focus on viability, growth prospect and cash flow
\nManage and monitor special conditions given to clients
\nManage outstanding collateral documents on approved facilities by diligently logging in, tracking outstanding securities, liaise with Securities Department to ensure all securities are in place to minimize risk to the bank
\nUpdate and maintain the Special Conditions register to ensure appropriate control and diarized actions
\nCompile F90(a)\u2019s, Credit Risk Reports F43(b)\u2019s, and Memos to Credit Support for commenting by Manager
\nExecute sound administration to mitigate risks associated with lending are managed and that it complies with credit and operational risk frameworks
\nEnsure that the excess monitoring report is updated daily and send through to Credit Support
\nManage the Large Item Report, investigate and analyse suspicious transactions and report to Compliance
\nPrepare new credit proposals in order to increase assets growth of the respective portfolio
\nGroup and categorize accounts, manage and act on review dates, investigate and act on dormant accounts
\nPrepare and send correspondence to clients for account reviews
\nObtain relevant information to review and compile FR ratings
\nPrepare proposals for reviews and new applications
\nFinalize signed-off applications, update and maintain credit files, prepare credit correspondence and monitor Limit Diary<\/p>\n
Important Closing Date Note
\nTake note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.
\n17\/05\/26<\/p>\n
All appointments will be made in line with FirstRand Group\u2019s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.<\/p>\n
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