Job Description
\nPosition:\u00a0HR Manager \u2013 Employee Relations Focus<\/p>\n
Location:\u00a0Zambia\u00a0Lusaka South Multi\u2011Facility Economic Zone
\nSalary:\u00a0ZMW 30,000 \u2013 40,000 per month\u00a0\u00a0The work schedule is 5.5 days per week.
\nAdvertise jobs Zambia
\nKey Responsibilities:
\nEmployee Relations & Case Management
\n\u25cfLead all employee relations initiatives, including disciplinary actions, workplace disputes, grievances, and conflict resolution.
\n\u25cfPrepare and issue warning letters, disciplinary documents, and performance improvement plans in compliance with company policies and Zambian labor laws.<\/p>\n
\u25cfRepresent the company in labor office matters and coordinate with relevant authorities when employee cases escalate.
\n\u25cfMaintain impartiality while managing sensitive employee issues, ensuring fair and consistent enforcement of policies.
\nHR Operations & Recruitment
\n\u25cfOversee recruitment processes, from job posting, candidate sourcing, interviewing, to onboarding.
\n\u25cfDevelop and maintain job descriptions, competency frameworks, and workforce planning strategies.
\n\u25cfPartner with line managers to identify talent gaps and implement retention strategies.<\/p>\n
Compensation & Benefits
\n\u25cfSupport payroll and benefits administration, ensuring compliance with local labor laws and company policies.
\n\u25cfReview and recommend improvements to compensation structures and HR programs to attract and retain top talent.
\nCompliance & Policy Implementation
\n\u25cfEnsure all HR practices comply with Zambian labor laws and internal policies.
\n\u25cfConduct training for managers and employees on HR policies, labor law compliance, and disciplinary processes.<\/p>\n
\u25cfMonitor and improve HR processes to minimize risks and improve employee engagement.
\nReporting & Continuous Improvement
\n\u25cfMaintain accurate employee records, case documentation, and HR reports.
\n\u25cfAnalyze HR trends and employee relations data to recommend preventive measures to senior management.
\n\u25cfProactively identify HR risks and provide professional recommendations.
\nRequired Experience & Qualifications:<\/p>\n
\u25cfBachelor\u2019s degree or higher in Human Resources Management, Business Administration, or related field.
\n\u25cfMinimum 5+ years in HR, with at least 2 years in a managerial role, primarily focused on employee relations.
\n\u25cfProven experience in\u00a0large-scale manufacturing operations (500+ employees), preferably in companies like Trade Kings or Big Trade.
\n\u25cfSolid understanding of Zambian labor laws, HR policies, disciplinary procedures, and dispute resolution processes.
\n\u25cfStrong leadership, communication, investigation, and problem-solving skills.
\nCommunications & Media Studies<\/p>\n
\u25cfHands-on experience in recruitment, payroll, and benefits administration.
\nPreferred:
\n\u25cfExperience implementing HR initiatives in high-volume manufacturing environments.
\n\u25cfAbility to handle complex employee relations cases while balancing operational needs and compliance requirements.
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