NC 06 \u2013 Project Associate \u2013 Data Cleanup (2 year Contract) (10) (\u00a0Contract)
\nLocation: Lusaka Province
\nClosing Date: June 04, 2026<\/p>\n
Job Description
\nResolve anomalies on the member and employer register as well as irregularities on member\/employer contributions accounts to support compliance enforcement and payment of benefits in zero days.<\/p>\n
Key Responsibilities<\/p>\n
Reconcile unbalanced and misposted payments\/returns to accurately update employer and member contribution records.
\nEngage all employers with unposted, unbalanced Returns including unpaid periods and ensure that they upload returns in order to close any gaps in members\u2019 contributions records.
\nRetrieve or reconstruct and post\/upload all unposted, unbalanced and unpaid returns for accounts\/periods that employers are unable to file.
\nTimely escalate to a superior, unresponsive employers in respect of the request for them to upload returns and\/or provide information for further action.
\nResolve stray\/multiple and missing contributions service requests as well as any other internal or external queries to facilitate the updating of employer and member accounts and payment of benefits.
\nIdentify and receipt all unallocated EFT and RTGS transactions in order to update records.
\nResolve shared NRC\/duplicate registrations, provisional registrations and other anomalies on the member and employer register.
\nUpdate missing KYC details on employer and member accounts.
\nProvide end-of-day updates to superiors on the status of assigned tasks and highlights on challenges encountered in the execution of duties as well as initiatives for enhancing performance.
\nAny other duties incidental to the role or as assigned by supervisor(s).<\/p>\n
Minimum Qualifications<\/p>\n
Grade 12 Certificate with 5 \u2018O\u2019 levels with credit or better including Mathematics and English
\nDiploma in Business Administration\/Finance\/Accounting\/Social Sciences or equivalent<\/p>\n
Minimum Experience Required<\/p>\n
At least one (1) year of relevant experience in the maintenance of member\/employer contributions and KYC (Know Your Customer) records preferably in the public sector pension Industry.<\/p>\n
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