{"id":8853,"date":"2026-06-22T05:35:19","date_gmt":"2026-06-22T05:35:19","guid":{"rendered":"https:\/\/jobs.dataaxisnode.com\/zambia\/2026\/06\/22\/projects-change-communications-assistant-at-zambia-national-commercial-bank-plc\/"},"modified":"2026-06-22T05:35:19","modified_gmt":"2026-06-22T05:35:19","slug":"projects-change-communications-assistant-at-zambia-national-commercial-bank-plc","status":"publish","type":"post","link":"https:\/\/jobs.dataaxisnode.com\/zambia\/jobs\/lusaka\/projects-change-communications-assistant-at-zambia-national-commercial-bank-plc\/","title":{"rendered":"Projects &#038; Change Communications Assistant at Zambia National Commercial Bank Plc"},"content":{"rendered":"<p><script type=\"application\/ld+json\">{\"@context\": \"https:\/\/schema.org\/\", \"@type\": \"JobPosting\", \"title\": \"Projects & Change Communications Assistant at Zambia National Commercial Bank Plc\", \"description\": \"Position Overview\\n\\nZanaco Bank Plc is inviting applications from suitably qualified and experienced individuals for the following job aimed at contributing to the Bank\u2019s strategic vision, in the CEO\u2019s Division under the Communications at Head Office \u2013 Support Functions:\\n\\n\\n\\n\\n\\n\\nRole Description\\n\\n\\nJob Purpose:\u00a0The Projects & Change Communications Assistant is responsible for planning, developing and delivering clear, timely and consistent communications for bank-wide projects and initiatives. Working closely with the Project Management team, this role ensures that all internal and external stakeholders are informed, engaged and prepared for upcoming initiatives, system changes and rollouts, as well as any changes that occur during the project lifecycle. The role plays a critical part in change management by translating complex project information into meaningful, accessible communications that support adoption and minimise disruption.\\nJob Responsibilities:\\n\u00b7 Develop and execute comprehensive communication plans for bank initiatives, systems implementations and process changes, aligned to project milestones.\\n\u00b7 Cascade project communications across the bank using appropriate channels and maintain communication timelines aligned with project plans.\\n\u00b7 Translate technical and project-specific information into clear, audience-appropriate messaging.\\n\u00b7 Work closely with Project Managers, Project Sponsors, IT, Operations, Risk, Compliance and Business Leads to understand project impacts and timelines.\\n\u00b7 Support user readiness and adoption through awareness campaigns, training communications, and post-go-live support messaging.\\n\u00b7 Identify and manage internal and external stakeholder groups, tailoring communication approaches accordingly.\\n\u00b7 Ensure consistent messaging is delivered to staff, customers, vendors, regulators and other external stakeholders.\\n\u00b7 Communicate project changes, risks, delays and updates promptly and accurately.\\n\u00b7 Anticipate potential communication risks and recommend mitigation strategies.\\n\\n\\n\\n\\n\\n\\n\\n\\n\\n\\n\u00b7 Draft high-quality written communications including announcements, change notices, FAQs, talking points, executive briefs and customer-facing materials were required.\\n\u00b7 Support the Project Team with communication toolkits to support effective cascade through management layers.\\n\u00b7 Ensure communications are approved through appropriate governance and risk channels.\\n\u00b7 Track communication effectiveness and feedback, recommending improvements where necessary.\\nAny other duties as assigned by superiors.\\n\\n\\n\\n\\n\\n\\n\\n\\nRequirements\\n\\n\\nQualifications & Experience:\\n\\n\\n\\n\\n\\n\\n\\n\\n\\n\\n\u00b7 Full Grade 12 Certificate with 5 Credits including English & Mathematics.\\n\u00b7 Bachelor\u2019s Degree in Mass Communications, Public Relations, Business Administration or related field.\\n\u00b7 1 \u2013 2 years\u2019 experience in communications, crisis management and stakeholder management\\n\u00b7 Experience with supporting projects or process rollouts is preferred.\\n\u00b7 Familiarity with Project Management is an added advantage.\\nJob Core Competencies:\\n\u00b7 Strong communication and interpersonal skills.\\n\\nJob search platform\\n\u00b7 Ability to manage communication during periods of uncertainty and complexity.\\n\u00b7 Ability to manage multiple projects simultaneously.\\n\u00b7 Excellent coordination and organisational abilities.\\n\u00b7 Ability to build and maintain relationships with diverse stakeholders.\\n\u00b7 Strong writing, reporting and presentation skills.\\n\u00b7 Detail-oriented with strong follow-up discipline.\\n\u00b7 Proficiency in Microsoft Office and relevant communication tools.\\n\\n\\n \\t\\n\\n \\tProfessional and adaptable to fast-paced environments.\\n\\n\\n\\n\\n\\n\\n\\n\\n\\n\\nDisclaimer\\n\\nONLY SHORTLISTED APPLICANTS WILL BE COMMUNICATED TO.\\nZanaco provides equal opportunity in employment for all qualified persons and prohibits discrimination in employment (women are encouraged to apply).\", \"datePosted\": \"2026-06-22\", \"hiringOrganization\": {\"@type\": \"Organization\", \"name\": \"Zambia National Commercial Bank Plc\"}, \"jobLocation\": {\"@type\": \"Place\", \"address\": {\"@type\": \"PostalAddress\", \"addressLocality\": \"LUSAKA\", \"addressCountry\": \"ZM\"}}, \"directApply\": true, \"validThrough\": \"2026-07-13T23:59:59\"}<\/script><\/p>\n<p><strong>Company:<\/strong> Zambia National Commercial Bank Plc<\/p>\n<p><strong>Location:<\/strong> LUSAKA<\/p>\n<p><strong>Job Type:<\/strong> FULL_TIME<\/p>\n<p><strong>Apply Before:<\/strong> 2026-07-13<\/p>\n<h3>Job Description<\/h3>\n<p>Position Overview<\/p>\n<p>Zanaco Bank Plc is inviting applications from suitably qualified and experienced individuals for the following job aimed at contributing to the Bank\u2019s strategic vision, in the CEO\u2019s Division under the Communications at Head Office \u2013 Support Functions:<\/p>\n<p>Role Description<\/p>\n<p>Job Purpose:\u00a0The Projects &#038; Change Communications Assistant is responsible for planning, developing and delivering clear, timely and consistent communications for bank-wide projects and initiatives. Working closely with the Project Management team, this role ensures that all internal and external stakeholders are informed, engaged and prepared for upcoming initiatives, system changes and rollouts, as well as any changes that occur during the project lifecycle. The role plays a critical part in change management by translating complex project information into meaningful, accessible communications that support adoption and minimise disruption.<br \/>Job Responsibilities:<br \/>\u00b7 Develop and execute comprehensive communication plans for bank initiatives, systems implementations and process changes, aligned to project milestones.<br \/>\u00b7 Cascade project communications across the bank using appropriate channels and maintain communication timelines aligned with project plans.<br \/>\u00b7 Translate technical and project-specific information into clear, audience-appropriate messaging.<br \/>\u00b7 Work closely with Project Managers, Project Sponsors, IT, Operations, Risk, Compliance and Business Leads to understand project impacts and timelines.<br \/>\u00b7 Support user readiness and adoption through awareness campaigns, training communications, and post-go-live support messaging.<br \/>\u00b7 Identify and manage internal and external stakeholder groups, tailoring communication approaches accordingly.<br \/>\u00b7 Ensure consistent messaging is delivered to staff, customers, vendors, regulators and other external stakeholders.<br \/>\u00b7 Communicate project changes, risks, delays and updates promptly and accurately.<br \/>\u00b7 Anticipate potential communication risks and recommend mitigation strategies.<\/p>\n<p>\u00b7 Draft high-quality written communications including announcements, change notices, FAQs, talking points, executive briefs and customer-facing materials were required.<br \/>\u00b7 Support the Project Team with communication toolkits to support effective cascade through management layers.<br \/>\u00b7 Ensure communications are approved through appropriate governance and risk channels.<br \/>\u00b7 Track communication effectiveness and feedback, recommending improvements where necessary.<br \/>Any other duties as assigned by superiors.<\/p>\n<p>Requirements<\/p>\n<p>Qualifications &#038; Experience:<\/p>\n<p>\u00b7 Full Grade 12 Certificate with 5 Credits including English &#038; Mathematics.<br \/>\u00b7 Bachelor\u2019s Degree in Mass Communications, Public Relations, Business Administration or related field.<br \/>\u00b7 1 \u2013 2 years\u2019 experience in communications, crisis management and stakeholder management<br \/>\u00b7 Experience with supporting projects or process rollouts is preferred.<br \/>\u00b7 Familiarity with Project Management is an added advantage.<br \/>Job Core Competencies:<br \/>\u00b7 Strong communication and interpersonal skills.<\/p>\n<p>Job search platform<br \/>\u00b7 Ability to manage communication during periods of uncertainty and complexity.<br \/>\u00b7 Ability to manage multiple projects simultaneously.<br \/>\u00b7 Excellent coordination and organisational abilities.<br \/>\u00b7 Ability to build and maintain relationships with diverse stakeholders.<br \/>\u00b7 Strong writing, reporting and presentation skills.<br \/>\u00b7 Detail-oriented with strong follow-up discipline.<br \/>\u00b7 Proficiency in Microsoft Office and relevant communication tools.<\/p>\n<p> \tProfessional and adaptable to fast-paced environments.<\/p>\n<p>Disclaimer<\/p>\n<p>ONLY SHORTLISTED APPLICANTS WILL BE COMMUNICATED TO.<br \/>Zanaco provides equal opportunity in employment for all qualified persons and prohibits discrimination in employment (women are encouraged to apply).<\/p>\n<h3>Requirements<\/h3>\n<p>Qualifications &#038; Experience: \u00b7 Full Grade 12 Certificate with 5 Credits including English &#038; Mathematics. \u00b7 Bachelor\u2019s Degree in Mass Communications, Public Relations, Business Administration or related field. \u00b7 1 \u2013 2 years\u2019 experience in communications, crisis management and stakeholder management \u00b7 Experience with supporting projects or process rollouts is preferred. \u00b7 Familiarity with Project Management is an added advantage. Job Core Competencies: \u00b7 Strong communication and interpersonal skills. Job search platform \u00b7 Ability to manage communication during periods of uncertainty and complexity. \u00b7 Ability to manage multiple projects simultaneously. \u00b7 Excellent coordination and organisational abilities. \u00b7 Ability to build and maintain relationships with diverse stakeholders. \u00b7 Strong writing, reporting and presentation skills. \u00b7 Detail-oriented with strong follow-up discipline. \u00b7 Proficiency in Microsoft Office and relevant communication tools. Professional and adaptable to fast-paced environments.<\/p>\n<h3>How to Apply<\/h3>\n<p>Submit your CV and Application on Company Website : Click Here Closing Date : 25th June , 2026.<br \/>(adsbygoogle = window.adsbygoogle || []).push({});<br \/>(adsbygoogle = window.adsbygoogle || []).push({<br \/>    google_ad_client: &#8220;ca-pub-1808132527602063&#8221;,<br \/>    enable_page_level_ads: true<br \/>  });<\/p>\n<p><a href=\"https:\/\/careers.zanaco.co.zm\/jobs\/86cf8d23-b32f-4b63-8b9f-b49cd5d5b992\" target=\"_blank\" rel=\"noopener\" style=\"display:inline-block;padding:10px 20px;background:#2271b1;color:#fff;text-decoration:none;border-radius:4px;\">Apply Now<\/a><\/p>\n<p><small>Source: Jobweb Zambia<\/small><\/p>\n<p><!-- job-expiry: 2026-07-13 --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Company: Zambia National Commercial Bank Plc Location: LUSAKA Job Type: FULL_TIME Apply Before: 2026-07-13 Job Description Position Overview Zanaco Bank Plc is inviting applications from suitably qualified and experienced individuals for the following job aimed at contributing to the Bank\u2019s strategic vision, in the CEO\u2019s Division under the Communications at Head Office \u2013 Support Functions: [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[21,22],"tags":[23,26,25,27],"class_list":["post-8853","post","type-post","status-publish","format-standard","hentry","category-jobs","category-lusaka","tag-full_time","tag-job-listing","tag-jobweb-zambia","tag-zambia-national-commercial-bank-plc"],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/zambia\/wp-json\/wp\/v2\/posts\/8853","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/zambia\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/zambia\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/zambia\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/zambia\/wp-json\/wp\/v2\/comments?post=8853"}],"version-history":[{"count":0,"href":"https:\/\/jobs.dataaxisnode.com\/zambia\/wp-json\/wp\/v2\/posts\/8853\/revisions"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/zambia\/wp-json\/wp\/v2\/media?parent=8853"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/zambia\/wp-json\/wp\/v2\/categories?post=8853"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/zambia\/wp-json\/wp\/v2\/tags?post=8853"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}