{"id":8888,"date":"2026-06-22T09:03:22","date_gmt":"2026-06-22T09:03:22","guid":{"rendered":"https:\/\/jobs.dataaxisnode.com\/zambia\/uncategorized\/senior-risk-manager-retail-at-fnb\/"},"modified":"2026-06-22T09:03:22","modified_gmt":"2026-06-22T09:03:22","slug":"senior-risk-manager-retail-at-fnb","status":"publish","type":"post","link":"https:\/\/jobs.dataaxisnode.com\/zambia\/jobs\/lusaka\/senior-risk-manager-retail-at-fnb\/","title":{"rendered":"Senior Risk Manager \u2013 Retail at FNB"},"content":{"rendered":"<p><script type=\"application\/ld+json\">{\"@context\": \"https:\/\/schema.org\/\", \"@type\": \"JobPosting\", \"title\": \"Senior Risk Manager \u2013 Retail at FNB\", \"description\": \"Job Description\\n\\nTo proactively manage risks within the area of accountability by identifying, assessing, and mitigating risks in line with the organisation\u2019s risk appetite, frameworks, and policies.\\n\\n \\tComplete ZAQA certificate verification\\n \\tProvide guidance and assist with requirements on changed or new risk tools\\n \\tOversee the effective use of risk tools and monitor its effectiveness for the business\\n \\tAssist with preparation and analyses of reports for tabling at various Risk Committees\\n \\tScrutinize risk reports submitted by the branch\/business unit and ensure reporting and tools are in line\\n \\tEnsure data integrity, data structures and business line mappings are correct\\n \\tMonitor workflow issues in loss data system\\n \\tDocument processes to enhance general ledger reconciliations and monitor data extractions for reporting purposes\\n \\tMonitor documented requirements and project manage deliverables\\n \\tHighlight risk areas through root cause analysis\\n \\tMonitor action plans on various risk tools\\n \\tMonitor risk reporting and escalate issues\\n \\tDeliver against operational and cost targets\\n \\tPrioritize resource allocation to minimise and reduce wastage\\n \\tMonitor costs for the financial year according to the operational plan\\n \\tAllocates and approves expenditure\\n \\tReview cost reports and resolves or explains variances to the budge\\n \\tIdentify, control and escalate potential risks that may lead to increased costs\\n \\tManage costs or expenses within approved budget to achieve cost efficiencies\\n \\tBuild relationships that allow for the managing of expectations; the sharing of knowledge and diverse insights; and the creation of buy-in\\n \\tEngage in cross-functional relationships to obtain and to provide work support\\n \\tDeliver customer experience excellence aligned to Organisational values and service standards\\n \\tBuild professional long-term relationships with customers based on trust that builds the brand\\n \\tCollect and interrogate information and feedback to ensure full understanding of customer needs to deliver a quality service\\n \\tDeliver service that exceeds customer expectations through proactive, innovative and appropriate solution selection and application\\n \\tProvide customers with relevant information to keep them informed of products and service options\\n \\tInnovate by finding the best fit solution for the situation such as the flexibility of delivery and customised solutions which result in more efficient outcomes\\n \\tDrive and embed risk capabilities in the business\\n \\tEnsure application of risk capabilities and tools are applied to identify, evaluate, report and monitor risk processes\\n \\tDrive a combined assurance approach to risk management by engaging specialists and other assurance partners on key risks matters\\n \\tEnsure comprehensive risk assessments are conducted in relation to products, services and solutions that are developed by the business are appropriate to manage the risks within the approved risk appetite\\n \\tWork with business unit to understand business, drivers, current concerns and future plans to mitigate risk to proactively identify and anticipate risks (including emerging risks)\\n \\tIdentify, manage and mitigate interconnected \/ interdependency risks and provide relevant information to business and risk teams to appropriately manage and mitigate risk\\n \\tUnderstand changes of applicable risk policies and communicate to relevant stakeholders accordingly\\n \\tKeep abreast of relevant risk developments externally and ensure it is considered in the risk profile for the business\\n \\tEnsure development of appropriate solutions to identify losses and risk exposures and facilitate the effective implementation thereof\\n \\tEnsure business continuity management plans are reviewed and tested and aligned to business continuity strategy\\n \\tAssist business to identify risks inherent in key business processes, new products, business projects and key outsourced and insourced arrangements and critical third-party service providers\\n \\tEnsure business has designed and implemented controls to manage the risks identified\\n \\tBuild a risk management culture through ensuring awareness campaigns to educate stakeholders to influence behaviour and drive the importance of compliance and good conduct\\n \\tAnalyse business information, data and BU risk reports to identify trends and create qualitative risk status reporting with accurate and reliable business intelligence\\n \\tPrepare the relevant risk profile report in a format that is acceptable to senior management and risk governance committees and considers all key risks\\n \\tEnsure appropriate governance structures are in place in area of accountability\\n \\tDevelop and communicate timelines for submission of relevant op risk reports to risk committee structures that align to Group Risk timelines\\n \\tEscalate significant risk issues to management or Enterprise Risk Management and risk governance structures as relevant\\n \\tReview risk management documentation and risk reports to ensure achievement of relevant ris\", \"datePosted\": \"2026-06-22\", \"hiringOrganization\": {\"@type\": \"Organization\", \"name\": \"FNB\"}, \"jobLocation\": {\"@type\": \"Place\", \"address\": {\"@type\": \"PostalAddress\", \"addressLocality\": \"LUSAKA\", \"addressCountry\": \"ZM\"}}, \"directApply\": true, \"validThrough\": \"2026-07-13T23:59:59\"}<\/script><\/p>\n<p><strong>Company:<\/strong> FNB<\/p>\n<p><strong>Location:<\/strong> LUSAKA<\/p>\n<p><strong>Job Type:<\/strong> FULL_TIME<\/p>\n<p><strong>Apply Before:<\/strong> 2026-07-13<\/p>\n<h3>Job Description<\/h3>\n<p>Job Description<\/p>\n<p>To proactively manage risks within the area of accountability by identifying, assessing, and mitigating risks in line with the organisation\u2019s risk appetite, frameworks, and policies.<\/p>\n<p> \tComplete ZAQA certificate verification<br \/> \tProvide guidance and assist with requirements on changed or new risk tools<br \/> \tOversee the effective use of risk tools and monitor its effectiveness for the business<br \/> \tAssist with preparation and analyses of reports for tabling at various Risk Committees<br \/> \tScrutinize risk reports submitted by the branch\/business unit and ensure reporting and tools are in line<br \/> \tEnsure data integrity, data structures and business line mappings are correct<br \/> \tMonitor workflow issues in loss data system<br \/> \tDocument processes to enhance general ledger reconciliations and monitor data extractions for reporting purposes<br \/> \tMonitor documented requirements and project manage deliverables<br \/> \tHighlight risk areas through root cause analysis<br \/> \tMonitor action plans on various risk tools<br \/> \tMonitor risk reporting and escalate issues<br \/> \tDeliver against operational and cost targets<br \/> \tPrioritize resource allocation to minimise and reduce wastage<br \/> \tMonitor costs for the financial year according to the operational plan<br \/> \tAllocates and approves expenditure<br \/> \tReview cost reports and resolves or explains variances to the budge<br \/> \tIdentify, control and escalate potential risks that may lead to increased costs<br \/> \tManage costs or expenses within approved budget to achieve cost efficiencies<br \/> \tBuild relationships that allow for the managing of expectations; the sharing of knowledge and diverse insights; and the creation of buy-in<br \/> \tEngage in cross-functional relationships to obtain and to provide work support<br \/> \tDeliver customer experience excellence aligned to Organisational values and service standards<br \/> \tBuild professional long-term relationships with customers based on trust that builds the brand<br \/> \tCollect and interrogate information and feedback to ensure full understanding of customer needs to deliver a quality service<br \/> \tDeliver service that exceeds customer expectations through proactive, innovative and appropriate solution selection and application<br \/> \tProvide customers with relevant information to keep them informed of products and service options<br \/> \tInnovate by finding the best fit solution for the situation such as the flexibility of delivery and customised solutions which result in more efficient outcomes<br \/> \tDrive and embed risk capabilities in the business<br \/> \tEnsure application of risk capabilities and tools are applied to identify, evaluate, report and monitor risk processes<br \/> \tDrive a combined assurance approach to risk management by engaging specialists and other assurance partners on key risks matters<br \/> \tEnsure comprehensive risk assessments are conducted in relation to products, services and solutions that are developed by the business are appropriate to manage the risks within the approved risk appetite<br \/> \tWork with business unit to understand business, drivers, current concerns and future plans to mitigate risk to proactively identify and anticipate risks (including emerging risks)<br \/> \tIdentify, manage and mitigate interconnected \/ interdependency risks and provide relevant information to business and risk teams to appropriately manage and mitigate risk<br \/> \tUnderstand changes of applicable risk policies and communicate to relevant stakeholders accordingly<br \/> \tKeep abreast of relevant risk developments externally and ensure it is considered in the risk profile for the business<br \/> \tEnsure development of appropriate solutions to identify losses and risk exposures and facilitate the effective implementation thereof<br \/> \tEnsure business continuity management plans are reviewed and tested and aligned to business continuity strategy<br \/> \tAssist business to identify risks inherent in key business processes, new products, business projects and key outsourced and insourced arrangements and critical third-party service providers<br \/> \tEnsure business has designed and implemented controls to manage the risks identified<br \/> \tBuild a risk management culture through ensuring awareness campaigns to educate stakeholders to influence behaviour and drive the importance of compliance and good conduct<br \/> \tAnalyse business information, data and BU risk reports to identify trends and create qualitative risk status reporting with accurate and reliable business intelligence<br \/> \tPrepare the relevant risk profile report in a format that is acceptable to senior management and risk governance committees and considers all key risks<br \/> \tEnsure appropriate governance structures are in place in area of accountability<br \/> \tDevelop and communicate timelines for submission of relevant op risk reports to risk committee structures that align to Group Risk timelines<br \/> \tEscalate significant risk issues to management or Enterprise Risk Management and risk governance structures as relevant<br \/> \tReview risk management documentation and risk reports to ensure achievement of relevant risk strategy<br \/> \tTrack and report at the relevant forums and committees monthly on progress towards achieving the relevant risk strategy at defined intervals<br \/> \tEnsure all stakeholders have been engaged and information provided by Project Management Office (PMO) is reviewed and challenged to ensure accuracy<br \/> \tEscalate critical projects status to contribute to delivery against set timelines where required<br \/> \tSet the strategy and create the enabling environment for active risk reduction by informing and looking at the key risk indicators (KRIs), re-assessing, and ensuring the control environment is perceived relative to risk appetite as well as ensuring changes to reduce, tolerate or mitigate risk are made accordingly<br \/> \tDevelop and maintain monitoring plan to ensure coverage of key controls<br \/> \tManage and ensure compliance to the applicable framework in relevant risk control monitoring plan<br \/> \tTrack feedback on results of monitoring activities to enhance relevant risk control environment<br \/> \tDevelop, encourage and nurture collaborative relationships across FRG<br \/> \tManage team performance in achievement of business objectives<br \/> \tParticipate in planned activities that are appropriate for own and employee development<\/p>\n<p>Important Closing Date Note<\/p>\n<p>Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.<\/p>\n<p>18\/06\/26<\/p>\n<p>\u00a0<\/p>\n<p>All appointments will be made in line with FirstRand Group\u2019s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.<\/p>\n<h3>How to Apply<\/h3>\n<p>Submit your CV and Application on Company Website : Click Here Closing Date : 25th June , 2026.<br \/>(adsbygoogle = window.adsbygoogle || []).push({});<br \/>(adsbygoogle = window.adsbygoogle || []).push({<br \/>    google_ad_client: &#8220;ca-pub-1808132527602063&#8221;,<br \/>    enable_page_level_ads: true<br \/>  });<\/p>\n<p><a href=\"https:\/\/firstrand.wd3.myworkdayjobs.com\/en-US\/FRB\/job\/Lusaka\/Senior-Risk-Manager---Retail_R50404?locationCountry=db69e9b8446c11de98360015c5e6daf6\" target=\"_blank\" rel=\"noopener\" style=\"display:inline-block;padding:10px 20px;background:#2271b1;color:#fff;text-decoration:none;border-radius:4px;\">Apply Now<\/a><\/p>\n<p><small>Source: Jobweb Zambia<\/small><\/p>\n<p><!-- job-expiry: 2026-07-13 --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Company: FNB Location: LUSAKA Job Type: FULL_TIME Apply Before: 2026-07-13 Job Description Job Description To proactively manage risks within the area of accountability by identifying, assessing, and mitigating risks in line with the organisation\u2019s risk appetite, frameworks, and policies. Complete ZAQA certificate verification Provide guidance and assist with requirements on changed or new risk tools [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[21,22],"tags":[41,23,26,25],"class_list":["post-8888","post","type-post","status-publish","format-standard","hentry","category-jobs","category-lusaka","tag-fnb","tag-full_time","tag-job-listing","tag-jobweb-zambia"],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/zambia\/wp-json\/wp\/v2\/posts\/8888","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/zambia\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/zambia\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/zambia\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/zambia\/wp-json\/wp\/v2\/comments?post=8888"}],"version-history":[{"count":0,"href":"https:\/\/jobs.dataaxisnode.com\/zambia\/wp-json\/wp\/v2\/posts\/8888\/revisions"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/zambia\/wp-json\/wp\/v2\/media?parent=8888"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/zambia\/wp-json\/wp\/v2\/categories?post=8888"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/zambia\/wp-json\/wp\/v2\/tags?post=8888"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}