{"id":8903,"date":"2026-06-22T09:05:33","date_gmt":"2026-06-22T09:05:33","guid":{"rendered":"https:\/\/jobs.dataaxisnode.com\/zambia\/uncategorized\/operations-manager-at-minor-international\/"},"modified":"2026-06-22T09:05:33","modified_gmt":"2026-06-22T09:05:33","slug":"operations-manager-at-minor-international","status":"publish","type":"post","link":"https:\/\/jobs.dataaxisnode.com\/zambia\/jobs\/lusaka\/operations-manager-at-minor-international\/","title":{"rendered":"Operations Manager at Minor International"},"content":{"rendered":"<p><script type=\"application\/ld+json\">{\"@context\": \"https:\/\/schema.org\/\", \"@type\": \"JobPosting\", \"title\": \"Operations Manager at Minor International\", \"description\": \"Livingstone, Zambia\\n\\nFull-time\\n\\nCompany Location: Avani Victoria Falls Resort\\n\\n\\nCompany Description\\n\\n\\n\\nRefreshingly understated, contemporary and simple. Whether you want a leisurely family break or romantic escape, AVANI hotels and resorts provide the right space for relaxed and inspired comfort. Discerning service, relaxed dining and engaging recreation facilities for all guests are a given.\\n\\n\\n\\n\\nJob Description\\n\\n\\n\\nTo lead the strategic and operational performance of the Avani Victoria Falls Resort, delivering excellence across all guest touchpoints and commercial areas. The Operations Manager provides strategic and operational leadership across all core hotel functions, ensuring seamless daily operations, exceptional guest experiences, and achievement of financial targets.\\n\\nThe role oversees key departments including Front Office, Housekeeping, Food & Beverage, and Engineering (including gardens and grounds), ensuring alignment to brand standards, operational excellence, and regulatory compliance. The Operations Manager drives service consistency, operational efficiency, and cost control, supporting overall hotel performance and profitability.\\n\\nKey Responsibilities include:\\n\\n\u00a0\\n\\n \\tDevelop and implement operational strategies that align with corporate objectives and brand standards across all hotel departments\\n \\tManage departmental budgets, monitor financial performance, and identify cost-saving opportunities without compromising service quality\\n \\tRecruit, train, develop, and evaluate operations staff, fostering a culture of excellence and accountability\\n \\tOversee daily operations to ensure seamless guest experiences and consistent service delivery across all touchpoints\\n \\tMonitor and maintain compliance with health, safety, security, and environmental regulations\\n \\tAddress guest concerns and complaints promptly, implementing corrective actions to enhance satisfaction and loyalty\\n \\tConduct regular quality assurance inspections and audits to maintain brand standards and operational excellence\\n \\tManage vendor relationships and supplier contracts to optimize service delivery and cost efficiency\\n \\tAnalyze operational metrics and key performance indicators to drive continuous improvement initiatives\\n \\tPrepare and present regular reports on operational performance, financial results, and strategic recommendations to senior management\\n\\n\u00a0\\n\\n\\n\\n\\nQualifications\\n\\n\\n\\n**Required Qualifications:**\\n\\n \\tBachelor\u2019s Degree in Business Administration, Hotel Management, Hospitality Management, or any related field\\n \\tMinimum 8 years of managerial experience in hotel or hospitality operations\\n \\tProven experience in all aspects of planning and implementing operational strategy\\n \\tDemonstrated expertise in budget management, financial analysis, and cost control\\n \\tStrong knowledge of health, safety, security, and environmental compliance regulations\\n \\tExperience managing multiple departments and cross-functional teams in a hospitality environment\\n\\n**Preferred Qualifications:**\\n\\n \\tExperience with hotel management systems\\n \\tTrack record of successfully implementing operational improvements and efficiency initiatives\\n \\tDemonstrated ability in vendor and supplier relationship management\\n \\tExperience in guest relations and complaint resolution within a luxury or upscale hotel setting\\n \\tKnowledge of brand standards and luxury hospitality service delivery\\n\\n\\n\\n\\nAdditional Information\\n\\n\\n\\n\u2022 Strong leadership,Interpersonal & people Skills\\n\u2022 Hardworking, persistent and dependable\\n\u2022 Positive and enthusiastic\\n\u2022 Strong problem analysis and problem-solving\\n\u2022 Technical Sales Skills\\n\u2022 English: Intermediate level required\\n\u2022 Able to travel upon requested\", \"datePosted\": \"2026-06-22\", \"hiringOrganization\": {\"@type\": \"Organization\", \"name\": \"Minor International\"}, \"jobLocation\": {\"@type\": \"Place\", \"address\": {\"@type\": \"PostalAddress\", \"addressLocality\": \"LUSAKA\", \"addressCountry\": \"ZM\"}}, \"directApply\": true, \"validThrough\": \"2026-07-13T23:59:59\"}<\/script><\/p>\n<p><strong>Company:<\/strong> Minor International<\/p>\n<p><strong>Location:<\/strong> LUSAKA<\/p>\n<p><strong>Job Type:<\/strong> FULL_TIME<\/p>\n<p><strong>Apply Before:<\/strong> 2026-07-13<\/p>\n<h3>Job Description<\/h3>\n<p>Livingstone, Zambia<\/p>\n<p>Full-time<\/p>\n<p>Company Location: Avani Victoria Falls Resort<\/p>\n<p>Company Description<\/p>\n<p>Refreshingly understated, contemporary and simple. Whether you want a leisurely family break or romantic escape, AVANI hotels and resorts provide the right space for relaxed and inspired comfort. Discerning service, relaxed dining and engaging recreation facilities for all guests are a given.<\/p>\n<p>Job Description<\/p>\n<p>To lead the strategic and operational performance of the Avani Victoria Falls Resort, delivering excellence across all guest touchpoints and commercial areas. The Operations Manager provides strategic and operational leadership across all core hotel functions, ensuring seamless daily operations, exceptional guest experiences, and achievement of financial targets.<\/p>\n<p>The role oversees key departments including Front Office, Housekeeping, Food &#038; Beverage, and Engineering (including gardens and grounds), ensuring alignment to brand standards, operational excellence, and regulatory compliance. The Operations Manager drives service consistency, operational efficiency, and cost control, supporting overall hotel performance and profitability.<\/p>\n<p>Key Responsibilities include:<\/p>\n<p>\u00a0<\/p>\n<p> \tDevelop and implement operational strategies that align with corporate objectives and brand standards across all hotel departments<br \/> \tManage departmental budgets, monitor financial performance, and identify cost-saving opportunities without compromising service quality<br \/> \tRecruit, train, develop, and evaluate operations staff, fostering a culture of excellence and accountability<br \/> \tOversee daily operations to ensure seamless guest experiences and consistent service delivery across all touchpoints<br \/> \tMonitor and maintain compliance with health, safety, security, and environmental regulations<br \/> \tAddress guest concerns and complaints promptly, implementing corrective actions to enhance satisfaction and loyalty<br \/> \tConduct regular quality assurance inspections and audits to maintain brand standards and operational excellence<br \/> \tManage vendor relationships and supplier contracts to optimize service delivery and cost efficiency<br \/> \tAnalyze operational metrics and key performance indicators to drive continuous improvement initiatives<br \/> \tPrepare and present regular reports on operational performance, financial results, and strategic recommendations to senior management<\/p>\n<p>\u00a0<\/p>\n<p>Qualifications<\/p>\n<p>**Required Qualifications:**<\/p>\n<p> \tBachelor\u2019s Degree in Business Administration, Hotel Management, Hospitality Management, or any related field<br \/> \tMinimum 8 years of managerial experience in hotel or hospitality operations<br \/> \tProven experience in all aspects of planning and implementing operational strategy<br \/> \tDemonstrated expertise in budget management, financial analysis, and cost control<br \/> \tStrong knowledge of health, safety, security, and environmental compliance regulations<br \/> \tExperience managing multiple departments and cross-functional teams in a hospitality environment<\/p>\n<p>**Preferred Qualifications:**<\/p>\n<p> \tExperience with hotel management systems<br \/> \tTrack record of successfully implementing operational improvements and efficiency initiatives<br \/> \tDemonstrated ability in vendor and supplier relationship management<br \/> \tExperience in guest relations and complaint resolution within a luxury or upscale hotel setting<br \/> \tKnowledge of brand standards and luxury hospitality service delivery<\/p>\n<p>Additional Information<\/p>\n<p>\u2022 Strong leadership,Interpersonal &#038; people Skills<br \/>\u2022 Hardworking, persistent and dependable<br \/>\u2022 Positive and enthusiastic<br \/>\u2022 Strong problem analysis and problem-solving<br \/>\u2022 Technical Sales Skills<br \/>\u2022 English: Intermediate level required<br \/>\u2022 Able to travel upon requested<\/p>\n<h3>How to Apply<\/h3>\n<p>Submit your CV and Application on Company Website : Click Here Closing Date : 15th June , 2026.<br \/>(adsbygoogle = window.adsbygoogle || []).push({});<br \/>(adsbygoogle = window.adsbygoogle || []).push({<br \/>    google_ad_client: &#8220;ca-pub-1808132527602063&#8221;,<br \/>    enable_page_level_ads: true<br \/>  });<\/p>\n<p><a href=\"https:\/\/jobs.smartrecruiters.com\/MinorInternational\/744000131391456-operations-manager\" target=\"_blank\" rel=\"noopener\" style=\"display:inline-block;padding:10px 20px;background:#2271b1;color:#fff;text-decoration:none;border-radius:4px;\">Apply Now<\/a><\/p>\n<p><small>Source: Jobweb Zambia<\/small><\/p>\n<p><!-- job-expiry: 2026-07-13 --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Company: Minor International Location: LUSAKA Job Type: FULL_TIME Apply Before: 2026-07-13 Job Description Livingstone, Zambia Full-time Company Location: Avani Victoria Falls Resort Company Description Refreshingly understated, contemporary and simple. Whether you want a leisurely family break or romantic escape, AVANI hotels and resorts provide the right space for relaxed and inspired comfort. Discerning service, relaxed [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[21,22],"tags":[23,26,25,48],"class_list":["post-8903","post","type-post","status-publish","format-standard","hentry","category-jobs","category-lusaka","tag-full_time","tag-job-listing","tag-jobweb-zambia","tag-minor-international"],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/zambia\/wp-json\/wp\/v2\/posts\/8903","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/zambia\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/zambia\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/zambia\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/zambia\/wp-json\/wp\/v2\/comments?post=8903"}],"version-history":[{"count":0,"href":"https:\/\/jobs.dataaxisnode.com\/zambia\/wp-json\/wp\/v2\/posts\/8903\/revisions"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/zambia\/wp-json\/wp\/v2\/media?parent=8903"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/zambia\/wp-json\/wp\/v2\/categories?post=8903"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/zambia\/wp-json\/wp\/v2\/tags?post=8903"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}