Job Description
\n\t\t\t\tAn exciting opportunity awaits for an experienced Laboratory Operations Manager for a Clinical Laboratory Company to join their highly professional health care team. The Operations Manager oversees the end-to-end administrative and logistical functions of the clinical laboratory. This role ensures optimal workflow, staff efficiency, service delivery, and regulatory compliance. The manager will lead operations initiatives, streamline processes, and support the lab\u2019s strategic goals in alignment with quality patient care and business objectives.<\/p>\n
\t\t\t\tDuties and Responsibilities
\n\t\t\t\t\u2022\tEnsure day-to-day operations across all departments (pre-analytical, analytical, and post-analytical) are functioning smoothly and efficiently.\u2022\tMonitor turnaround times (TATs) and implement measures to meet service-level expectations.\u2022\tEnsure adherence to SOPs, safety protocols, and accreditation standards. \u2022\tCoordinate with Laboratory Manager\/Technologist to ensure availability and readiness of testing platforms and reagents.\u2022\tCollaborate with Quality Officer to maintain and improve the Quality Management System (QMS).\u2022\tEnsure corrective and preventive actions (CAPA) are timely implemented and monitored.\u2022\tOversee documentation control and ensure policies, procedures, and licenses are up to date.\u2022\tManage workforce scheduling, attendance, and leave planning to avoid service disruptions.\u2022\tOversee procurement and inventory control of reagents, consumables, and office supplies.\u2022\tTrack expiry dates and batch numbers to ensure no expired materials are in use.\u2022\tCoordinate routine maintenance, calibration, and servicing of laboratory equipment and infrastructure.\u2022\tHandle operational concerns from doctors, patients, corporate clients, and partners.\u2022\tSupport customer service team in complaint resolution and service recovery initiatives.\u2022\tMaintain dashboards and reports on KPIs such as TATs, specimen rejection rates, client satisfaction, etc.\u2022\tPresent operations reports to senior management on a monthly and quarterly basis.<\/p>\n
\t\t\t\tQualifications and Experience
\n\t\t\t\t\u2022\tBachelor’s degree in Medical Technology, Clinical Laboratory Science, Biological Science or related discipline from an accredited institution.\u2022\tA Masters Degree will be an added advantage \u2022\tMinimum five (6) years of experience in high complexity testing laboratory. \u2022\tMinimum three (3) years of leadership experience in a clinical laboratory setting.\u2022\tStrong understanding of laboratory operations, quality procedures, clinical trial processes and regulatory requirements.\u2022\tExperience in laboratory testing methods, laboratory information systems and laboratory safety procedures. \u2022\tStrong problem-solving skills and attention to detail \u2022\tMust stay current on the latest developments in the field.<\/p>\n
\t\t\t\tHow to Apply
\n\t\t\t\tInterested and qualified candidates must email their CVs and proof of qualifications to vacancieshr81@gmail.com on or before 16 August 2025. Only shortlisted candidates will be responded to.<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"vacancieshr81@gmail.com","_company_name":"Parrogate Zimbabwe (PVT) Ltd","_company_website":"","_company_tagline":"About Parrogate Zimbabwe (PVT) Ltd Parrogate (Pvt) Ltd is a Group of companies with Strategic Business Units in, Maize Milling Industry, Engineering Iron & Steel Industry, Textle Industry and Food Processing Industry.","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[17],"job-categories":[28],"job-types":[13],"class_list":{"0":"post-2996","1":"job_listing","2":"type-job_listing","3":"status-expired","4":"hentry","5":"job_listing_region-harare","7":"job-type-full-time"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/zimbabwe\/wp-json\/wp\/v2\/job-listings\/2996","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/zimbabwe\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/zimbabwe\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/zimbabwe\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/zimbabwe\/wp-json\/wp\/v2\/media?parent=2996"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/zimbabwe\/wp-json\/wp\/v2\/job_listing_region?post=2996"},{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/zimbabwe\/wp-json\/wp\/v2\/job-categories?post=2996"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/zimbabwe\/wp-json\/wp\/v2\/job-types?post=2996"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}