Job Description
\n\t\t\t\tNational Office, Harare & Suburbs Office, BulawayoPurpose of the positionWorld Vision Zimbabwe is looking for an exceptional IT graduate who will support and maintain the day-to-day operations of WV Zimbabwe’s management information systems, through the provision of a client-oriented service that focuses on supporting of field staff and the implementation of innovative solutions that automate business process and inform decision-making.<\/p>\n
\t\t\t\tDuties and Responsibilities
\n\t\t\t\tMajor responsibilitiesProvide first line support, advise and solutions to users in relation to Microsoft based applications including 0365, and Azure as well as WV proprietary systems, data and processes, ensuring all issues are resolved in a timely fashion.\u2022 Promote the use of the SMAX service desk and respond to requests with the SLA, with a high standard of customer service\u2022 Helps to ensure that information and communication technology (ICT) equipment is in good working condition and assists with maintenance and minor repairs.\u2022 Assist in the deployment, monitoring, maintenance, upgrading and support of all ICT systems, including servers, PCs, Operating Systems, hardware and software within WV Zimbabwe.\u2022 Identify and address appropriate training needs for all users within WV Zimbabwe.\u2022 Assist in the review and tracking of cybersecurity vulnerabilities identified by the Global SecurityOperations team\u2022 Assist with installation and support of endpoint security mechanisms to local and remote sites to maintain a virus free systems environment by deploying updates to remote sites Area Programs and grant sites.\u2022 Perform other duties as tasked and deemed necessary for the overall delivery of the IT department activities.\u2022 Document best practices of technical processes that are relevant to the position.\u2022 Empower users on best practices for IT equipment care and usage.<\/p>\n
\t\t\t\tQualifications and Experience
\n\t\t\t\tKnowledge\/qualifications for the roleRecent university graduates from the following specific areas of study are eligible to apply:Bachelor’s degree in Information Technology, Information Systems or Computer Science.\u2022 Strong desire for continuous professional development and learningBasic understanding of Service Management and familiarity with the ITIL Framework.\u2022 Demonstrated knowledge in Customer Support, Networking, Helpdesk, and endpoint device management.Excellent interpersonal skills, along with strong written and verbal communication abilities.\u2022 Graduates with demonstrated good character, honesty, high competency and generally in good physical and emotional health.\u2022 At least one year of relevant work-related learning experience<\/p>\n
\t\t\t\tHow to Apply
\n\t\t\t\tInterested applicants to submit a motivational letter, Curriculum Vitae and Copies of Certificates to zimo_careers@wvi.org not later than 12:00 noon, Monday 24th November, 2025. All applications should be addressed to: The People & Culture Business Partner, World Vision Zimbabwe. Your email subject line must be Application for GTD Graduate Internship.Only shortlisted candidates will be contacted.All qualified candidates are encouraged to apply<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"zimo_careers@wvi.org","_company_name":"World Vision","_company_website":"https:\/\/www.wvi.org\/zimbabwe","_company_tagline":"About World Vision World Vision Zimbabwe Jobs World Vision Zimbabwe Vacancies world vision careers Our Mission Statement World Vision is an international partnership of Christians whose mission is to follow our Lord and Saviour Jesus Christ in working with the poor and oppressed to promote human transformation, seek justice and bear witness to the good news of the Kingdom of God.","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[11],"job-categories":[24],"job-types":[13],"class_list":{"0":"post-3935","1":"job_listing","2":"type-job_listing","3":"status-expired","4":"hentry","5":"job_listing_region-bulawayo","7":"job-type-full-time"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/zimbabwe\/wp-json\/wp\/v2\/job-listings\/3935","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/zimbabwe\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/zimbabwe\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/zimbabwe\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/zimbabwe\/wp-json\/wp\/v2\/media?parent=3935"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/zimbabwe\/wp-json\/wp\/v2\/job_listing_region?post=3935"},{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/zimbabwe\/wp-json\/wp\/v2\/job-categories?post=3935"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/zimbabwe\/wp-json\/wp\/v2\/job-types?post=3935"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}