Job Description
\n\t\t\t\tAHF is an international humanitarian organization operating in Zimbabwe, collaborating with the Ministry of Health & Child Care to create Centres of Excellence (COEs) in health. The Organization is seeking Linkage and Retention Assistant (s) to be based at the selected AHF-supported sites in Harare Metropolitan Province. The successful candidates will be expected to coordinate AHF program data management and retention activities related to HTS and ART services, including routine data collection, compilation, analysis, and dissemination through the MoHCC Management Information System onsite. The successful candidate will also be expected to work closely with the clinic teams to identify, follow up on, and support clients who miss clinic appointments and those who disengage from care, among other responsibilities. <\/p>\n
The AHF-supported Linkage and Retention Assistant (s) will work under the direct supervision of the OI Clinic MoHCC Manager in Charge at the Facility where they will be based, and also under the AHF-supported Site Supervisor. Overall, they will also have line Manager (s), who are based at the Country Head Office.<\/p>\n
\t\t\t\tDuties and Responsibilities
\n\t\t\t\tClient Retention & Linkage\u2022\tTrack and follow up clients who miss appointments, default treatment, or are at risk of loss to follow-up.\u2022\tConduct phone calls, SMS reminders, and community\/home visits in line with confidentiality guidelines.\u2022\tMaintain updated client appointment and tracking records.\u2022\tSupport Back to Care clients who have disengaged from care back into services\u2022\tEnsure all linkage and retention operations in different clinics under their jurisdiction are effectively coordinated\u2022\tEnsure the requisite resources are available to facilitate implementation of linkage and retention activities\u2022\tEnsure linkage and retention activities are planned with clear performance targets\u2022\tEnsure that >95% of newly tested positives are linked to care, while >95% of all clients, both new and old, are retained in care.Adherence and Psychosocial Support \u2022\tProvide adherence counseling and basic psychosocial support to clients living with HIV.\u2022\tIdentify and address barriers to retention such as stigma, disclosure challenges, transport issues, or side effects.\u2022\tRefer clients to peer support groups, social services, or mental health services where necessary.\u2022\tParticipate in ensuring continued Youth-friendly service provision, working in partnership with the CATS and all Staff.<\/p>\n
HIV Testing Services\u2022\tFacilitates education on condom use, including condom demonstration\u2022\tProvides pre and post HIV confidential counselling and testing to all patients willing to have the HIV test \u2022\tEnsures that HIV IEC materials are available on testing sitesStigma Reduction and Client Rights\u2022\tPromote client-centered care, confidentiality, and human rights-based approaches.\u2022\tSupport stigma reduction activities within communities and facilities.\u2022\tAdvocate for differentiated service delivery (DSD) models suitable for clients\u2019 needs<\/p>\n
Community and Facility Co-ordination \u2022\tWork closely with health facilities, community health workers, expert clients, and peer educators to support linkage and retention strategies.\u2022\tParticipate in community outreach activities targeting key and priority populations.\u2022\tStrengthen linkages between community-based and facility-based HIV services\u2022\tCo-ordinate linkage and retention in assigned health facilities<\/p>\n
Data Management and Reporting \u2022\tAccurately document follow-up outcomes, defaulter tracing, and retention indicators.\u2022\tUpdate registers, electronic databases, and M&E tools as required.\u2022\tPrepare weekly and monthly retention and linkage reports for supervisors.\u2022\tCollect weekly, monthly & quarterly HIV Testing Services and ART Statistics from the respective site, including the composition of the AHF-specific Reports; Enter all weekly, monthly, and quarterly data into the AHF web portal; \u2022\tActively participates in preparing weekly, monthly, and quarterly program data reports and ensures timely submission of requested data to MoHCC and AHF structures, as well as assists in the production of information submitted to the MoHCC DHIS2; \u2022\tSupport data quality improvement initiatives\u2022\tParticipates in routine performance assessment reviews that are conducted quarterly, which focus on performance indicators.<\/p>\n
Compliance and Quality Assurance \u2022\tAdhere to national HIV treatment guidelines and organizational policies.\u2022\tMaintain confidentiality and ethical standards at all times.\u2022\tParticipate in trainings, review meetings, and program evaluations.<\/p>\n
Administrative Roles \u2013 \u2022\tPerform any other duties as assigned by the different line supervisor(s). \u2022\tMake meeting appointments, take minutes in staff meetings, and assist in the procurement processes<\/p>\n
\t\t\t\tQualifications and Experience
\n\t\t\t\t\u2022\tMust possess a Diploma or its equivalent in either of the following disciplines Psychology, Nursing, Counseling, Social work, administration, or public health.\u2022\tThe preferred candidates will be those who also possess a Certificate or its equivalent in either of the following disciplines M&E, Statistics, Data Analysis, or Information Technology.\u2022\tHave a rapid HIV Testing certificate.\u2022\tA minimum of 2 years\u2019 experience working with clients in public health institutions, community services, or medical settings. \u2022\tPrevious exposure and experience working with healthcare delivery systems such as eHR, ePMS, ePOC, DHIS 2 is a significant advantage; Flexible, proactive, and able to organize work independently as well as work in a team. \u2022\tShould have strong interpersonal and communication skills, both verbal and written.\u2022\tAbility to function under dynamic circumstances and proficiency in computer skills e.g., MS Word, Excel, Outlook & PowerPoint.Computer Skills: Added advantages include proficiency in MS Word, Excel, Outlook & PowerPoint.<\/p>\n
Certificates, Licenses, Registrations \u2022\tShould be in possession of valid educational certificates, \u2022\tClass 3 or 4 driver\u2019s licence- an added advantage.Other Skills and Abilities\u2022\tSensitive to patient population and issues surrounding HIV\/AIDS;<\/p>\n
\t\t\t\tHow to Apply
\n\t\t\t\tInterested candidates should send their applications and recent updated CVs to: HR.Zimbabwe@ahf.org with the subject line Linkage and Retention Assistant (Harare Sites). The closing date is the 14th of April, 2026. Only shortlisted candidates will be contacted.<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"HR.Zimbabwe@ahf.org","_company_name":"AIDS HEALTHCARE FOUNDATION","_company_website":"http:\/\/www.aidshealth.org","_company_tagline":"About AIDS HEALTHCARE FOUNDATION The Los Angeles-based AIDS Healthcare Foundation (AHF) is a global nonprofit organization providing cutting-edge medicine and advocacy to over 1,600,000 people in 45 countries. We are currently the largest provider of HIV\/AIDS medical care in the world. AHF funds its mission to rid the world of AIDS through a network of pharmacies, thrift stores, healthcare contracts and other strategic partnerships. Generating new, innovative ways of treatment, prevention and advocacy has been the hallmark of our success. Since 1987, AHF has cared for thousands of people living with HIV and AIDS worldwide. As we create and implement new programs in communities across the U.S. and abroad, we expand delivery of healthcare and influence over policy with the aim of saving more lives.","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[17],"job-categories":[16],"job-types":[13],"class_list":{"0":"post-5110","1":"job_listing","2":"type-job_listing","3":"status-expired","4":"hentry","5":"job_listing_region-harare","7":"job-type-full-time"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/zimbabwe\/wp-json\/wp\/v2\/job-listings\/5110","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/zimbabwe\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/zimbabwe\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/zimbabwe\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/zimbabwe\/wp-json\/wp\/v2\/media?parent=5110"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/zimbabwe\/wp-json\/wp\/v2\/job_listing_region?post=5110"},{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/zimbabwe\/wp-json\/wp\/v2\/job-categories?post=5110"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/zimbabwe\/wp-json\/wp\/v2\/job-types?post=5110"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}