Job Description
\n\t\t\t\tApplications are invited from suitably qualified, experienced, and results-oriented individuals to fill the following executive positionthat has arisen within the Insurance and Pensions Commission.SHARED SERVICES DEPARTMENT<\/p>\n
Director – Shared ServicesAbout IPECThe Insurance and Pensions Commission (IPEC) is the statutory authority mandated to regulate and supervise the insurance and pensions industries in Zimbabwe. The Commission is committed to promoting financial stability, protecting policyholders and pension fund members and beneficiaries, and ensuring a sound, resilient, competitive and inclusive financial services sector.Role PurposeThe Director Shared Services i a senior executive landership role responsikle for overseeina and directina all auxiliary anc administrative functions that support the Commission’s regulatory mandate. The role provides strategic leadership Finance. Human Resources, Information and Communication Technology (ICT). Research and Innovation, Procurement, and Administration to ensure operational excellence, regulator compliance: and institutional sustainability. The incumbent will ensure that shared services are effectively aligned with the Commission’s strategic objectives, enabling efficient service delivery. sound financial management, robust governance, and continuous organisational improvement.<\/p>\n
\t\t\t\tDuties and Responsibilities
\n\t\t\t\tKey ResponsibilitiesStrategic Leadership & Governance: Oversee the implementation of shared services strategies aligned to organisationd obiectives, strengthen governance, risk management and compliance frameworks and provide strateaic advice tothe Commissioner on operational performance and risk.Operations, Procurement & Administration: Ensure effective procurement, contract management, and administrative services and oversee facilities, logistics, and operational support functions for ongoing operational excellence.Human Capital Management: Provide leadership in talent management, performance management, and organisational development. Promote a high-performance, ethical, and inclusive organisational culture.\u2022 ICT & Digital Transformation: Drive ICT strategy, systems oversight and digital transformation initiatives and ensure cybersecurity resilience, reliability and data integrity in the technology environment.Financial Management: Overseebudgeting, financial planning, reporting, and audit processes. Monitor financialperformance of the commission and achievement of targets and ensure sound financial controls and efficient resource utilisation.Research & Innovation: Oversee research and innovation initiatives to support evidence-based decision-making of the commissi\u00f3n. Promote a culture of knowledge acquisition and transfer as a lead regulator.Stakeholder Engagement: Foster effective communication and collaboration with internal departments, regulatory counterparts, and external service providers and represent the Commission on shared services matters.Required Competences and CapabilitiesStrategic Leadership: Demonstrated ability to set direction, inspire teams, and translate organisational strategy into operational excellence across multiple service functions.Regulatory Acumen: Deep understanding of compliance requirements, employment legislation, financial regulations, and governance frameworks applicable to a public regulatory body.Financial Management: Proficiency in budget planning, cost management, and financial reporting within a regulated institutional environment.ICT & Digital Literacy: Sound knowledge of enterprise technology systems, IT governance, and cybersecurity best practices.Communication & Influence: Exceptional written and verbal communication skills, with the ability to engage credibly at Board, Executive, and regulatory levels.Integrity & Ethical Standards: Unimpeachable professional integrity, with a track record of transparent, accountable leadership in a high-governance environment.Analytical & Problem-Solving: Strong capacity to assess complex operational challenges and design practical,evidence-based solutions.People Management: Proven capability in building, developing, and retaining high-performing, multidisciplinary teams.Operational Excellence: Driving efficiency, cost optimization, and service delivery standards.Change & Transformation Management: Especially digitization and process re-engineering<\/p>\n
\t\t\t\tQualifications and Experience
\n\t\t\t\tBehavioral CompetenciesInclude, but not limited to: <\/p>\n
\u2022 Honesty and integrity \u2022 Professionalism \u2022 Flexibility & Option Thinking \u2022 Planning and Organising \u2022Prudent Resource Management \u2022Information Seeking & Knowledge Transfer\u2022 Strong Communication and Influence Skills.<\/p>\n
Qualifications and ExperienceBachelor’s Degree in Business Administration, Human Resources, Commerce, Finance\/Accounting, Economics or a closely related field from a recognised institution.Post Graduate Qualification in a relevant discipline.Professional certification\/s in HR, ICT, Project Management, Risk & Governance or Finance (e.g., SHRM-CP, CPD, PMP. ITL.IRM or CPA)A minimum of 7 years of progressive leadership experience\/oversight across multiple shared services functions.\u2022 At least 5 years of experience at a senior managerial level within the insurance, pensions, financial services or regulatory sector.\u2022 Demonstrable experience working with Board Committees, Audit structures, and Executive governance processes.<\/p>\n
\t\t\t\tHow to Apply
\n\t\t\t\tHow to ApplyInterested persons should submit their written applications together with a detailed Curriculum Vitae and certified copies of their national identity document, academic, and professional qualifications by not later than: 15 May 2026Applications should be addressed to:The CommissionerInsurance and Pensions Commission90 Speke Avenue, Harare | 160 Rhodesville Avenue, Greendale, HarareEmail: vacancies@ipec.co.zwWebsite: www.pec.co.zwOnly shortlisted candidates will be contacted. IPEC is an equal opportunity employer.<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"vacancies@ipec.co.zwWebsite","_company_name":"Insurance and Pensions Commis\u2026","_company_website":"https:\/\/ipec.co.zw\/","_company_tagline":"About Insurance and Pensions Commission (IPEC) Insurance and Pensions Commission (IPEC) Vacancies | Jobs The Insurance and Pensions Commission (IPEC) is a statutory body established in terms of the Insurance and Pensions Commission Act [Chapter 24:21], to regulate the insurance and pensions industry with the objective of developing the industry for the protection of insurance policyholders and pension fund members\u2019 interests. Currently, IPEC regulates the Private Occupational Pension Schemes and the Individual Pensions Policies. The Commission commenced its operations in 2005 after it was weaned off the Ministry of Finance and Economic Development. The Commission is accountable to the Ministry of Finance and Economic Development.","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[17],"job-categories":[44],"job-types":[13],"class_list":{"0":"post-5327","1":"job_listing","2":"type-job_listing","3":"status-expired","4":"hentry","5":"job_listing_region-harare","7":"job-type-full-time"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/zimbabwe\/wp-json\/wp\/v2\/job-listings\/5327","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/zimbabwe\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/zimbabwe\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/zimbabwe\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/zimbabwe\/wp-json\/wp\/v2\/media?parent=5327"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/zimbabwe\/wp-json\/wp\/v2\/job_listing_region?post=5327"},{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/zimbabwe\/wp-json\/wp\/v2\/job-categories?post=5327"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/zimbabwe\/wp-json\/wp\/v2\/job-types?post=5327"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}