Job Description
\n\t\t\t\tProplastics is a leading manufacturer of high-quality plastic piping solutions, committed to innovation and excellence. We are expanding our team and have exciting opportunities for talented individuals to join us.We invite you to apply for the following position; Call Centre Representatives<\/p>\n
\t\t\t\tDuties and Responsibilities
\n\t\t\t\tKEY RESPONSIBILITIESHandle incoming and outgoing customer calls professionally\u2022 Respond to customer inquiries, complaints and service requests\u2022 Provide accurate information on products and servicesEscalate unresolved issues to relevant departmentsMaintain accurate customer records and call logs\u2022 Update customer information on company systems\u2022 Meet call centre performance and quality targets\u2022 Work collaboratively with the team to improve customer service delivery<\/p>\n
\t\t\t\tQualifications and Experience
\n\t\t\t\tMINIMUM REQUIREMENTSDiploma in Business Administration, Customer Service, Sales, Marketing Proven experience in a call centre or customer service environmentExcellent communication and interpersonal skillsStrong problem-solving and conflict resolution abilitiesGood computer literacy and data capturing skillsAbility to work under pressure and meet performance targetsProfessional telephone etiquette and customer-focused attitudeStrong attention to detail and organisational skills<\/p>\n
\t\t\t\tHow to Apply
\n\t\t\t\tHow To ApplyInterested candidates who meet the above requirements are invited to submit their applications, including a detailed CV and cover letter, to the Human Resources Department at hr@proplastics.co.zw no later than 17 May 2026.<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"hr@proplastics.co.zw","_company_name":"Proplastics","_company_website":"","_company_tagline":"About Proplastics Proplastics","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[17],"job-categories":[39],"job-types":[13],"class_list":{"0":"post-5420","1":"job_listing","2":"type-job_listing","3":"status-expired","4":"hentry","5":"job_listing_region-harare","7":"job-type-full-time"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/zimbabwe\/wp-json\/wp\/v2\/job-listings\/5420","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/zimbabwe\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/zimbabwe\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/zimbabwe\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/zimbabwe\/wp-json\/wp\/v2\/media?parent=5420"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/zimbabwe\/wp-json\/wp\/v2\/job_listing_region?post=5420"},{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/zimbabwe\/wp-json\/wp\/v2\/job-categories?post=5420"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/zimbabwe\/wp-json\/wp\/v2\/job-types?post=5420"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}