Business Head

  • Full Time
  • Nairobi

Website Q-Sourcing Servtec Group

Q-Sourcing Servtec Group is a global management consulting firm that helps people make significant improvements to their business performance and realize their most important career goals. With over 15 years in business and a combined 25 years plus personnel experience, we have built a company un… read moreiquely equipped to provide quality personnel & skill individuals to improve productivity through customized services. Q-Sourcing Servtec group is a member of Servtec International Group, a business solutions group with presence in over 13 countries worldwide with consistent excellence in Human Resources Management, Training, Fire Fighting and SHEQ support. At Q-Sourcing Servtec Group, we are known for neatly solving the most complex business challenges through innovative offerings.

The Business Head will oversee the client’s operations in Kenya, ensuring effective risk management, compliance, and profitability. This role combines strategic leadership with operational execution, covering credit, collections, finance, IT, audit, and regulatory compliance. The incumbent will drive business growth, optimize processes, and safeguard the client’s risk and governance framework.

DUTIES & RESPONSIBILITIES:

Business Leadership

Translate strategic goals into operational plans to achieve targeted growth in sales and profit.
Identify and optimize promotional opportunities, coordinating with wider departments.
Maintain market intelligence on competitors, trends, and new product opportunities.
Liaise with the client Group leadership to set strategic goals and execution timelines.

Operational Oversight

Lead daily operations across credit, collections, finance, audit, IT, and compliance functions.
Monitor expenses, cash flow, and budgeting to optimize costs and profitability.
Recruit, train, and develop staff, ensuring adherence to systems and procedures.

Risk & Compliance

Implement and monitor methodologies for measuring operational risk across credit and collections.
Ensure compliance with regulatory requirements and local laws governing asset finance.
Revise, improve, and enforce credit and collection policies, standards, and operating procedures.
Oversee contracts, agreements, and stakeholder relations, ensuring legal and compliance standards are met.

Systems & Reporting

Maintain and improve credit and collection reporting frameworks.
Implement system projects (e.g., Loan Management Systems) to enhance efficiency.
Monitor and report key operational risks monthly, recommending improvements.
Ensure effective risk and report management for new finance products and campaigns.

KNOWLEDGE, SKILLS, AND EXPERIENCE:

Qualifications

Bachelor’s degree in finance, Business Administration, Economics, Mathematics, or Statistics.
MBA or equivalent postgraduate qualification preferred.

Experience & Profile

8+ years of experience in Asset financing in Microfinance/ Lending institutions & Banking.
Strong understanding of credit management, collections, and risk management principles.
Familiarity with business functions including finance, sales, IT, and compliance.
Proven ability to manage system transitions and risk modeling.

Apply Through:

qsourcing.com

To apply for this job please visit qsourcing.com.