Website Senga Technologies
Senga is a logistics software and services company catering to businesses shipping in Africa. Our goal is to simplify and ease the supply chain and logistics experience for the businesses that we serve, from the movement of goods to the software tools used to manage the workflows that help our custo… read moremers get products to their customers.
Our environment
We are a young, agile company going after a large opportunity and we aim to be the best technology-enabled logistics company. We are trying and testing new things which means that our environment is ambitious and unpredictable. A dynamic nature is required of each team member. We expect each Senga member to be a key contributor to the company and to persistently aim for excellence.
About the role
This is a highly demanding and process-oriented role requiring individual smarts and precision in the execution of tasks. The effect of your inputs in this role will be immediate and direct.
Your key role in operations
Build and maintain relationships with customers and transporters
Achieve high customer service and proper transporter management
Manage customer transactions including trips and after-sale service
Coordinate and oversee the shipment of goods from shippers to customers
Communicate with shippers, transporters, and customers to resolve issues and ensure smooth operations
Optimise transportation routes to minimise costs and maximise efficiency
Communicate effectively and efficiently with customers, transporters and team members
Implement process improvements to enhance operations
Identify and fix operational issues as they arise
Address general customer requests
Maintaining exemplary operational records
Your qualifications
University degree level education with up to 2 years’ post-university work experience (start-up experience is a plus). We don’t focus on your field of study – just your dedication, integrity, dynamic nature, and ambition.
High degree of professionalism
Extreme attention to detail
Excellent verbal and written communication skills
Good mathematical skills
Good coordination and logistics handling
Good administrative and organisation skills
Strong forward planning
Good interpersonal skills
High emotional intelligence
Strong preference for candidates who have worked in service and hospitality industries
Candidate Must Haves
At least 2 years of work experience post-graduation
Longevity of service in past roles
Transferable experience from past roles
Physical demands & work environment
Ability to withstand pressure and to effectively manage multiple tasks simultaneously. Flexibility to work evenings, weekends and public holidays. Intermittent travel is required.
As we grow, your efforts will be duly rewarded. As much as you will be a partner in our growth, we will be a partner in your development, too. We are building a world-class company and we can’t wait for you to join us. If we sound interesting to you and you have the qualifications and experience required please apply. Applications are reviewed on a rolling basis.
Apply Through:
senga.co
To apply for this job please visit senga.co.