Head of Lending Products and Growth, Product Management (Financial Products)

  • Full Time
  • Nairobi

Website Accurex Leadership and Management Consultants Ltd

Accurex Consultants, being founded in 1998, is a Management Consulting center with a highly qualified team of dedicated management & human resource experts. We are the one stop Centre for all of your management and Human Resource needs. We take our time and resources to be well-informed of th… read moree latest and most transformative Leadership and Management solutions. Our training elements are structured to extremely nurture your individual achievement and generate high staff performance as per your desired needs.

Job Role

To provide strategic leadership in the design, development, and optimization of lending products, with a focus on SMEs and underserved market segments. The role is responsible for driving sustainable portfolio growth through innovative, customer-centric, and risk-aligned financial solutions while ensuring regulatory compliance and operational efficiency.

Key Responsibilities

Product Strategy and Portfolio Leadership

Define and execute the lending product strategy aligned to organizational growth objectives.
Develop and maintain a forward-looking product roadmap focused on scalability and market relevance.
Identify emerging market opportunities and design differentiated financial solutions.
Monitor and optimize product performance including portfolio growth, loan uptake, customer retention, and profitability.

Product Development and Customer Experience

Lead the end-to-end lifecycle of lending products from concept to rollout and continuous improvement.
Design simple, accessible, and customer-centric financial products tailored to SME needs
Incorporate customer insights, behavioral data, and market feedback into product enhancements.
Collaborate with technology and operations teams to ensure seamless product delivery and user experience.

Credit and Risk Integration

Work closely with Credit and Risk teams to embed sound lending principles in product design.
Ensure a balance between portfolio growth and credit quality
Monitor product-level risk performance including default rates and portfolio health.
Align product structures with risk appetite frameworks and underwriting policies.

Compliance and Governance

Ensure all lending products comply with applicable financial regulations and internal policies.
Support audit, compliance, and reporting requirements related to product performance.
Promote ethical lending practices and customer protection principles.

Commercial Performance and Growth

Drive revenue growth through product optimization, pricing strategies, and market expansion
Partner with Sales and Marketing teams to improve product positioning and market penetration.
Develop strategies to increase conversion rates, reduce churn, and improve customer lifetime value.

Stakeholder Management and Leadership

Lead cross-functional collaboration across Credit, Sales, Marketing, Operations, and Technology teams.
Communicate product strategy, performance insights, and key decisions to senior leadership.
Ensure alignment across departments for efficient product execution.

Qualification

Qualifications

 Bachelor’s degree in Business, Finance, Economics, or a related field
 MBA or professional certifications are an added advantage
 Minimum of 7–10 years’ experience in financial services
 At least 4–5 years in a senior product, lending, or credit leadership rol
 Strong understanding of SME lending and credit risk frameworks
 Proven experience in developing and managing lending products

Skills and Competencies

Strong strategic thinking and product development skills
Excellent analytical and data-driven decision-making ability
Leadership and team management skills
Strong stakeholder management and communication skills
Commercial acumen and growth mindset
Ability to balance risk and business performance
High level of integrity and professionalism

Apply Through:

accurex.pipohris.io

To apply for this job please visit accurex.pipohris.io.