Human Resource Assistant, Human Resource General Manager, Hospitality Sector

by

  • Full Time
  • Nairobi

Website Accurex Leadership and Management Consultants Ltd

Accurex Consultants, being founded in 1998, is a Management Consulting center with a highly qualified team of dedicated management & human resource experts. We are the one stop Centre for all of your management and Human Resource needs. We take our time and resources to be well-informed of th… read moree latest and most transformative Leadership and Management solutions. Our training elements are structured to extremely nurture your individual achievement and generate high staff performance as per your desired needs.

Job Description

To provide structured, responsive, and high-quality HR operational support to assigned client accounts by coordinating service delivery across recruitment, payroll, compliance, training, and employee lifecycle management. The role ensures consistency, accuracy, and client satisfaction in all HR processes.

Key ResponsibilitiesClient

Account Support & Coordination

Serve as the primary operational support contact for assigned client accounts.
Maintain structured communication with clients on HR activities, deliverables, and updates.
Track and follow up on client action points to ensure closure and accountability.

Recruitment & Talent Acquisition

Coordinate end-to-end recruitment processes including job posting, CV screening, interview scheduling, and candidate communication.
Conduct preliminary candidate assessments (availability, salary expectations, suitability).
Prepare interview reports and support hiring recommendations.

Employee Lifecycle & HR Administration

Facilitate onboarding processes including contract preparation, documentation, and induction coordination.
Maintain accurate employee records (contracts, personal data, compliance documents).
Support offboarding processes including exit documentation, clearance, and final dues coordination.

Payroll & Statutory Support

Assist in payroll data collection, validation, and submission for processing.
Track attendance, leave records, and payroll inputs for accuracy.
Support statutory compliance processes (NSSF, NHIF, PAYE, Housing Levy).

Training & Employee Development

Support training needs assessments (TNA) data collection and analysis.
Coordinate training logistics including participant communication and attendance tracking.
Assist in post-training evaluations and reporting.

HR Compliance & Employee Relations

Support implementation of HR policies, SOPs, and disciplinary processes.
Draft HR correspondence including memos, warnings, and notices.
Track employee issues and escalate appropriately to account leads.

Reporting & Data Management

Prepare structured HR reports (recruitment status, headcount, turnover, attendance).
Maintain HR dashboards and trackers for assigned accounts.
Ensure data accuracy, confidentiality, and proper documentation standards.

Operational Efficiency & Process Improvement

Identify inefficiencies in HR processes and recommend improvements.
Support implementation of HR systems and tools (e.g., HRIS platforms).
Standardize documentation and workflows across client accounts.

Qualification

3. Qualifications

Bachelor’s degree in Human Resource Management, Business Administration, or related field.
Minimum 1–3 years’ experience in HR operations, HR consulting, or HR outsourcing.
Exposure to recruitment, payroll processes, and employee lifecycle management.
Experience supporting multiple clients or departments is an added advantage.

Skills and Competencies

HRIS systems and digital HR tools.
Recruitment platforms and applicant tracking systems.
Payroll support processes and statutory compliance.
Microsoft Office Suite (Excel, Word, PowerPoint).
Problem-solving and responsiveness.
Confidentiality and integrity.
Ability to work under pressure and manage multiple accounts.

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