Website The African Economic Research Consortium (AERC)
The African Economic Research Consortium (AERC), established in 1988 is a public not-for-profit organization devoted to the advancement of economic policy research and training. AERC's mission is to strengthen local capacity for conducting independent, rigorous inquiry into the problems facin… read moreg the management of economies in sub-Saharan Africa. That mission rests on two basic premises. First, that development is more likely to occur where there is sustained sound management of the economy. Second, that such management is more likely to happen where there is an active, well-informed group of locally based professional economists to conduct policy-relevant research. Specifically, then, AERC intends to: Enhance the capacity of locally based researchers to conduct policy-relevant economic inquiry, Promote the retention of such capacity, and Encourage its application in the policy context. Donor governments, private foundations, and African and international organizations support the AERC programme, which has two primary components: research and training. The AERC Research Programme uses a flexible approach towards improving the technical skills of local researchers, allowing for regional determination of research priorities and strengthening national institutions concerned with economic policy research. The programme also fosters closer ties between researchers and policy makers. The Training Programme supports both master's and doctoral level studies in economics and helps improve the capacities of departments of economics in public universities across the continent. A comprehensive communications and outreach strategy encourages the application of AERC products to economic policy making.
Duties And Responsibilities
Systems Administration
Develop, deploy, and maintain appropriate business applications that support critical business processes to facilitate operations and decision making such as MS Navision or custom-made systems like Learning Management System, Research Management System, etc.
Install new/ rebuild existing servers and configure IT infrastructure including network, servers, storage, endpoints etc. in accordance with standards and project/operational requirements.
Ensuring systems’ availability and capacity planning to meet evolving programme operational requirements and in conformity to best practices.
Manage, configure and administer on premise virtualized system environment and cloud infrastructure including MS Navision, Office365, Azure and AWS
Contribute to and maintain system standards through configuration management, enforcement of change procedures, integrity monitoring, periodic compliance reviews in line with best practices.
Research and recommend innovative, and where possible automated approaches for system administration tasks for cost efficiency.
Management of the ICT infrastructure during the office move to the TDB building
IT Enabled Implementations
Working with departments/units to identify needs, devise requirements, assess process changes and propose solutions for evaluation.
Coordinating technical development, testing, and implementation of systems in outsourced systems development projects.
Assist in developing enterprise data model and implementation of business analytics tools using Power BI.
Research and implement innovative solutions in response to emerging user needs for new systems or changes to existing systems as required.
Operations and Support
Provide first level support including investigating and troubleshooting Help desk issues. Proactively coordinating and communicating with impacted users.
Perform continuous system monitoring, verifying the integrity and availability of information resources, and key processes e.g. reviewing, analyzing and correlating event logs for incident resolution.
Perform backup and replication operations and carry out recovery testing to ensure compliance with DRP and BCP requirements.
Management of external service providers for contract management, negotiations and to troubleshoot and resolve infrastructure including network, storage and unified communications incidents within MTTR specifications.
Provide advisory, support, and set up of all organizational technical workshops, plenary meetings, and major conferences.
Identify requisite training needs in any of the implemented systems and assist in the development and implementation of the training.
Maintenance
Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary.
Develop and maintain operational, configuration and other standard operating procedures.
Perform routine performance tuning, upgrades and resource optimization to meet processing, storage and retrieval capacity demands
Perform periodic performance reporting to support capacity planning
Maintain an asset inventory of all systems connected to the network, devices and software’s Maintain data center environment and implement remote monitoring tools.
IT Security
Assist in ensuring the effectiveness of information security controls and continuous fidelity of the overall information security posture.
Support in deploying and maintaining anti-exploitation tools such as Data Execution Prevention (DEP), Address Space Layout Randomization (ASLR), virtualization/containerization, etc.
Accountable for business continuity and effective user support of the IT infrastructure and systems. (Provision of 1st and 2nd level support to staff)
Qualification And Experience
Should have experience in IT project implementation, PRINCE2 or PMP certification preferred.
System Administration/System Engineer certifications in Microsoft. ITIL foundation certification is a plus
Working knowledge of Microsoft Dynamics Navision, Microsoft CRM and Power BI implementation and administration. MS Dynamics Navision related certification is a plus.
Should also have experience in systems and network security. CISSP certification is preferred.
Experience in administering Office 365, Azure, AWS and Google cloud infrastructure and services. A certification in any one of these platforms is a plus
Apply Through:
recruitment.aercafrica.org
To apply for this job please visit recruitment.aercafrica.org.