Website Marie Stopes
Marie Stopes International is an international non-governmental organisation providing contraception and safe abortion services in 37 countries around the world. Marie Stopes International as an organisation lobbies in favour of access to abortion, and provides a variety of sexual and reproductive h… read moreealthcare services including advice, vasectomies, and abortions in the UK and other countries where it is legal to do so. In 2015 there were an estimated 21 million women around the world using a method of contraception provided by Marie Stopes International provided. The contraception and safe abortion services that the organisation provided in 2015 averted 6.3 million unintended pregnancies, 4 million unsafe abortions and 18,100 maternal deaths. The organisation's core services include family planning; safe abortion and post-abortion care; maternal and child health care, including safe delivery and obstetrics; diagnosis and treatment of sexually transmitted infections; and HIV/AIDS prevention.
Front Office Responsibilities
Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately
Preparation insurance claims for submission and maintenance of relationships with third party payers.
Answering, screening and forwarding incoming calls.
Receiving and sorting daily mail.
Listening to client complaints and escalating promptly to the Centre Manager
Maintains and documents petty cash usage under the supervision of the centre manager.
Documents actions by completing forms, reports, logs, and records as required.
Protects organizations values by keeping patient information confidential.
Maintains workflow by following standard operating procedures and policies.
Maintains work operations by following standard operating procedures and policies.
To conduct data entry and clerical tasks.
Accounts Responsibilities
Accurate and systematic registration of clients’ details into the electronic health records systems.
Balances daily cash accounts at the end of end of each day in the hospital. Maintains petty cash and receives approvals from the line manager to spend.
Correct billing of cash and credit (NHIF and private health insurance) clients.
Liaise with the finance team to resolve any discrepancies in daily transactions.
Maintains all accounting records and ensures discrepancies have been reported and resolved with the line manager.
Makes daily, weekly and monthly reconciliation and transaction reports,
Verifies insurance acceptance and benefits by reviewing and recording insurance claims.
Collaborate closely with the Care Assistant to consistently deliver client-centred care.
Other Responsibilities
Updates job knowledge by participating in educational opportunities which include attending CMEs.
To support clients through the provision of vocal local techniques during procedures when required.
Follows all aspects of the infection prevention protocol and assist in Infection Prevention activities as directed by the centre manager
Ensures cleanliness of the entire facility by cleaning as instructed by the centre manager upon request.
REQUIREMENTS
Qualifications:
Minimum Certificate/Diploma qualification in Front office Management
Tertiary qualification in Accounts, business studies, customer care or similar will be an added advantage.
Skills:
Minimum 2 year in office administration and accounting (Preferably in a hospital setting)
Possess advanced computer skills and experience in MS Office
Demonstrated high attention to detail and ability to follow through tasks to completion.
Punctual and reliable
Good organisation and prioritisation skills
Ability to work with less supervision and initiative.
Trustworthy and responsible.
Apply Through:
hcm.mariestopes.or.ke
To apply for this job please visit hcm.mariestopes.or.ke.