Website Riset Software & Systems LTD
Riset Software & Systems LTD is a global leader in Enterprise Resource Planning (ERP) software solutions, specializing in innovative business software. Founded and established in 2018. Riset has become one of the longest-standing privately owned ERP vendors in East Africa and Singapore. With a st… read morerong focus on the growth of our channel partners, Riset operates offices in Nairobi, Rwanda, Ethiopia, and Singapore. Our clients benefit from the expertise of a dedicated global team, committed to maximizing the value of real-time IT systems and business software solutions.
Job Summary
Riset Software & Systems LTD is looking for a proactive and reliable Onsite Technician to join our growing team. The ideal candidate will be responsible for onsite technical support, system installations, maintenance, troubleshooting, and customer assistance for our software and hardware solutions.
Key Responsibilities
Provide onsite technical support and troubleshooting
Install, configure, and maintain software and hardware systems
Assist clients with system setup and user support
Diagnose and resolve technical issues efficiently
Conduct routine maintenance and system checks
Train users on system operations where necessary
Prepare technical reports and updates
Ensure excellent customer service and communication with clients
Requirements & Qualifications
Diploma or Degree in IT, Computer Science, Business Information Technology, or related field
Basic understanding of computer systems, networking, and software support
Good communication and interpersonal skills
Ability to work independently and under minimal supervision
Strong problem-solving skills
Experience in technical support or field work is an added advantage
Added Advantages
Experience with ERP or POS systems
Ability to travel for onsite support
What We Offer
Opportunity to work in a growing technology company
Practical field experience
Career growth opportunities
Supportive working environment
Interested and qualified candidates should forward their CV to: admin@risetsystems.com using the position as subject of email.
Apply Through:
admin@risetsystems.com
To apply for this job please visit risetsystems.com.