Website Generations Techzone
Techzone is your trusted online destination for premium smartphones, Android tablets, and tech accessories in Kenya. We are passionate about delivering cutting-edge technology that empowers individuals and businesses to stay connected, productive, and innovative. With a focus on quality, affordabili… read morety, and exceptional customer service, Techzone is committed to transforming the way you shop for tech products.
Welcome and assist customers professionally
Recommend suitable smartphones, accessories, and gadgets based on customer needs
Explain product features, specifications, warranties, and promotions
Upsell accessories, protection plans, and complementary products
Achieve daily, weekly, and monthly sales targets
Follow up on customer inquiries and leads
Handle customer complaints professionally and escalate where necessary
Maintain cleanliness and organization of the shop
Ensure products are properly displayed and priced
Monitor stock levels and report low stock items
Assist in stock counts and inventory management
Ensure demo devices are functioning properly
Support opening and closing procedures
Respond to customer inquiries through:
WhatsApp
Instagram
Facebook
Calls and SMS
Assist with online order processing and customer follow-ups
Create simple product videos or content when required
Encourage customer reviews and referrals
Ensure accurate invoicing and receipt issuance
Follow company policies and operational procedures
Interested and qualified candidates should forward their CV to: Jobs@techzone.co.ke using the position as subject of email.
Apply Through:
Jobs@techzone.co.ke
To apply for this job please visit techzone.co.ke.