Website iSON Xperiences Limited
iSON has been in contact center operations in Kenya since February 2011 and has the best call center in Kenya. For a leading African telecom client, iSON provides Inbound Customer Service, mobile money, Inbound-Dealer Helpdesk, Outbound Sales, Retention and customer Health check, Back-Office, Soc… read moreial Media care, KYC, W.COM-Mailbox, Data Cleanup services, switchboard services, we have more than 100 staff employed in our call center in Kenya. Besides Telecom, we serve automobile clients. iSON Xperiences is a specialist in proactive customer engagement and customer xperience management, partnering with leading brands to optimize their customer xperience, revenue generation and business process management across the enterprise. Our dedicated and talented workforce spread across Sub-Saharan African countries, along with India and Myanmar, are redefining the way people connect with enterprises. In less than a decade, we have grown into a global business and this is our growth story.
About the Role
We are seeking a dynamic and results-driven Sales Consultant to join our fast-paced performance team. The role involves engaging potential B2B customers, understanding their needs, and providing tailored solutions to drive sales and customer satisfaction.
Key Responsibilities
Contact at least 80 B2B leads per week.
Follow up on leads regularly via calls and emails to understand project requirements, timelines, and customer needs.
Prepare and send quotations in a timely manner.
Conduct consistent follow-ups on quotations to ensure closure and address client concerns.
Schedule and participate in conference calls to address technical client queries.
Maintain accurate sales records and achieve daily/weekly KPIs.
Utilize strong negotiation skills to close deals and build long-term client relationships.
Attend industry conferences and exhibitions to identify and develop new business opportunities.
Conduct market research to stay updated on industry trends and competitor activity.
Qualifications & Skills
Minimum of a Degree in Sales, Marketing, Business, or related field.
At least 2 – 3 years of proven sales experience in high-value sales, preferably fiber optic solutions.
Strong communication and persuasion skills.
Target-driven, resilient, and able to perform under pressure.
Proven sales and client relationship management skills.
Knowledge of fiber optic products
Conflict resolution and problem-solving abilities.
Interested and qualified candidates should forward their CV to: recruitmentke@isonxperiences.com using the position as subject of email.
Apply Through:
recruitmentke@isonxperiences.com
To apply for this job please visit isonxperiences.com.