Website GiveDirectly
GiveDirectly is the first — and largest — nonprofit that lets donors like you send money directly to the world’s poorest. We believe people living in poverty deserve the dignity to choose for themselves how best to improve their lives — cash enables that choice. Sin… read morece 2009, we’ve delivered over $140 million in cash directly into the hands of over 130,000 families living in poverty. We read the research. We read more research. Then we did our own research. And it turns out, people use cash on medicine; cows and goats and chickens; school fees; water; solar lights; tin roofs; irrigation; motorcycles to jumpstart taxi services; businesses to generate income; and more.
What you’ll do:
Strategy & Product Vision: Defining the Cash + Coaching Model
Own the vision and roadmap for Cash + Coaching across content, channel, and dosage
Distill insights from graduation, behavioral science, and digital coaching theory and research into a clear, scalable product strategy
Define a modular “menu” of coaching components (e.g., soft skills, transfer planning, digital literacy, market linkages, savings tools) and how they layer onto large transfers
Make principled tradeoffs between intensity and scalability — identifying what truly drives impact versus what adds cost or complexity
Building & Scaling User-Facing Coaching Products
Lead development of digitally enabled coaching tools, including:
AI or rules-based chatbots (e.g., WhatsApp-based planning and follow-through tools)
Video-based “wise intervention” and edutainment content
Tablet-based or volunteer-enabled digital curricula
Develop repeatable, evidence based protocols and curriculum for light-touch in-person touch points, including
Training sessions to use digital products
Scripts and labelling at community meetings
Market linkage interventions
Analogue versions of digital products for users who cannot access them
Translate product concepts into clear technical specifications in partnership with our internal Tech team and external vendors
Ensure tools are designed for low-literacy, low-connectivity environments
Sequence releases thoughtfully, balancing speed with quality
Partnerships, Vendor Management & Country Pilots
Build and manage strategic partnerships with graduation implementers, academic partners, tech and edutainment vendors
Evaluate when to build in-house vs. adapt or license external content
Lead deep-dive collaborations with country Programs teams (e.g., Rwanda, Mozambique, Malawi) to pilot and refine interventions
Manage budgets, scopes of work, contracts, and performance of external vendors and collaborators
Navigate tradeoffs between open collaboration and long-term scalability
Learning & External Positioning
In collaboration with the research team and academic collaborators, ensure the success oversee rapid pilots and structured experiments of the coaching components you have created
Contribute to donor-facing strategy and sector positioning around scalable “graduation-lite” models
Represent GiveDirectly in sector conversations on digital coaching, graduation, and cost-effective poverty reductions
What you’ll bring:
Exceptional alignment with GiveDirectly Values and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity. We welcome and strongly encourage applications from candidates who have personal or professional experience in the low-income and/or historically marginalized communities that we serve.
Language Requirement: English, French preferred
8-10+ years of experience designing or leading graduation, economic inclusion, or cash-plus programs
Direct experience building or scaling digital coaching products (e.g., chatbot, app-based curriculum, edutainment platform, digital financial literacy tools)
Deep familiarity with the graduation evidence base and coaching methodologies
Strong project management skills, with demonstrated ability to juggle multiple internal teams, country programs, and external vendors simultaneously
Experience translating behavioral or training concepts into scalable operational systems
Excellent written communication and strategic thinking skills
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