Website Samarine Resort & Spa
Samarine Resort & Spa is a tranquil luxury retreat set in nature, offering an ideal blend of relaxation, style, and exceptional service. Guests enjoy rejuvenating spa experiences, gourmet cuisine, scenic views, and world-class amenities.
Salary:
Ksh 35,000-40,000
ABOUT THE ROLE
We are seeking a proactive Senior Resort Supervisor to oversee daily operations and ensure excellent guest experiences. The role involves coordinating staff, maintaining high service standards, and keeping all resort facilities fully functional.
KEY RESPONSIBILITIES
Oversee daily resort operations to ensure smooth coordination across all departments
Supervise staff, assign duties, and ensure tasks are completed efficiently and on time
Manage guest interactions, including check-ins, check-outs, and overall experience
Handle guest feedback and resolve concerns promptly to maintain high satisfaction
Ensure cleanliness, safety, and proper maintenance of all resort facilities
Support planning and execution of events, activities, and guest engagement initiatives
Monitor inventory levels and ensure proper use of supplies and resources
Maintain accurate daily reports and communicate operational updates to management
QUALIFICATIONS
Diploma or degree in Hospitality Management, Tourism, or a related field
Previous experience in a supervisory role within hospitality or customer service
Strong leadership and team coordination skills
Excellent communication and interpersonal abilities
High level of professionalism and attention to detail
Ability to multitask and manage operations in a dynamic environment
Interested candidates should submit a detailed CV & cover letter to hr@samarineresort.co.ke with the subject line: Application – Senior Resort Supervisor.
Apply Through:
hr@samarineresort.co.ke
To apply for this job please visit samarineresort.co.ke.