Service Delivery Cordinator

  • Remote
  • Nairobi

Website Baker Hughes

A top-tier oilfield service company with a century-long track record, Baker Hughes delivers solutions that help oil and gas operators make the most of their reservoirs. Collaboration is the foundation on which we build our business. We listen to our clients to understand their unique challenges a… read morend then develop solutions designed to help manage operating expenses, maximize reserve recovery, and boost overall return on investment throughout the life of an oil or gas asset. Baker Hughes is a leading supplier of oilfield services, products, technology and systems to the worldwide oil and natural gas industry. The Company’s 32,000 employees today work in more than 80 countries helping customers find, evaluate, drill, produce, transport and process hydrocarbon resources. Our history of technology innovation is a cornerstone of our success. Local teams are supported by global centers of excellence where scientists push the boundaries of value-adding technology to find solutions for progressively more complex technical challenges. At dedicated innovation centers, scientists conduct applied and game-changing critical research. We collaborate with customers to jointly develop technology for specific industry needs at regional technology centers. Engineers and scientists at our product centers work on next-generation products and services for drilling and evaluation, completions and production, and fluids and chemicals. At Baker Hughes, we are looking forward to the next 100 years of working side by side with our customers to continue expanding the limits of oil, gas and alternative energy drilling, completion and production through innovation problem solving. Core Values The Baker Hughes Core Values and Keys to Success are the basis for establishing a common culture for Baker Hughes. Community Involvement Our Community Impact Team identifies charitable organizations and coordinates events for them in the greater Houston area. Technology Fellows The Baker Hughes technology fellows are an elite group of scientists and engineers chosen for their technical contributions to the company. History For over a century, innovation has been part of our DNA. Baker Hughes was formed with the merger of Baker International and Hughes Tool Company – both founded over 100 years ago. HSE – Health, Safety, Environment Baker Hughes is a responsible corporate citizen dedicated to the health and safety of people and the protection of the environment.

Job Description

Protect the health and safety of our personnel and the environment. Conduct all activities in line with our non-negotiables, applicable processes and cultural pillars, ensuring the assigned contracts/quotes are fully understood and capitalized upon, Coordinate and monitor all job activities as outlined in MTJC across organizational boundaries .
Responsible for scheduling and dispatching of resources in line with job requirements.
Primary contact for client for job preparation, execution and close out, and as such, will manage the relationship to ensure business success for Baker Hughes.
Be familiar with the assigned client’s process for MOC / escalation to ensure the proper process is followed when there is risk of not achieving the clients objectives (examples clients asking for Baker Hughes to operate outside of product specifications, client asking Baker Hughes to execute work in way that is not aligned with the Baker Hughes SOP…) .
Prompt escalation of issues that can impact service delivery, Ensure invoice is in line with contract/quote, with no revenue leakage and timely collection of cash, Project coordination.

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

Working flexible hours – flexing the times you work in the day

Apply Through:

careers.bakerhughes.com

To apply for this job please visit careers.bakerhughes.com.