Website Sheffield Steel Systems
Sheffield Steel Systems was set up in 2003 with the aim of providing customized solutions suitable for the hospitality industry in Africa. Over the years the company has grown having installed over 7000 kitchens across Africa with some in Nigeria and Zambia. We have grown into a strong regional pow… read moreer house and now the leading supplier of commercial kitchen equipment and related solutions with a strong regional presence in Kenya, Uganda and Rwanda. Sheffield is ISO 9001:2008 certified and a Super Brand offering a broad range of Commercial Kitchen and laundry equipment along with Planning, Design CAD layouts, LPG Gas Pipeline Systems, HVAC , Exhaust Systems and Facilitates Maintenance & Services. The firm's multidisciplinary approach offers clients comprehensive, cost-effective solutions to their most challenging situations.
Sheffield Africa is seeking a full-time, on-site role for a Showroom & Customer Relations Executive located in Sheffield Africa HQ, Nairobi, Kenya. The Executive will engage with clients to provide personalized service, address customer inquiries, and ensure customer satisfaction.
Main Responsibilities
Sales & Client Engagement: Greet visitors, understand needs, provide detailed product information, and close sales.
Customer Relations: Build rapport with clients both front office & back end, handle inquiries, resolve complaints, and follow up to ensure satisfaction.
Showroom Operations & Management: Ensure the showroom is clean, organized, and products are properly displayed.
Order Processing: Manage customer orders, payments, and coordinate with logistics or finance teams.
Lead Generation & Reporting: Identify new business opportunities, maintain client records, and report on showroom walk in and sales performance.
Qualifications
Strong interpersonal skills and the ability to build and maintain positive client relationships
Expertise in customer service, with a focus on customer satisfaction
Excellent communication skills
Ability to manage showroom operations and organize client appointments effectively
Proficiency in problem-solving and multitasking in a dynamic environment
2 Years experience in showroom sales and client relations.
A diploma or degree in Business, Sales, Marketing, or a related field is preferred
Apply Through:
www.linkedin.com
To apply for this job please visit www.linkedin.com.