Website Absa Bank Limited
Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance. Barclays Africa Group Limited is 62.3% owned by Barclays Ba… read morenk PLC and is listed on the JSE Limited. The Group is one of Africa’s major financial services providers offering personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance. The Group was formed through combining Absa Group Limited and Barclays’ African operations on 31 July 2013. Reflecting the enlarged group’s pan-African focus, the Group's name changed from Absa Group Limited, to Barclays Africa Group Limited on 2 August 2013. Registered head offices are in South Africa and the Group has majority stakes in banks in Botswana, Ghana,Kenya, Mauritius, Mozambique, Seychelles, South Africa, Tanzania (Barclays Bank Tanzania and National Bank of Commerce), Uganda and Zambia. The Group has representative offices in Namibia and Nigeria, as well as bancassurance operations in Botswana, Mozambique, South Africa and Zambia. Barclays Bank Kenya and Barclays Bank Botswana continue to be listed on their respective stock exchanges.Barclays Bank PLC has operations in Egypt and Zimbabwe, which are part of the African business and continue to be run by Barclays Africa Group’s management
Job Summary
The Specialist Process Engineer is accountable for the integrity, governance, and operational effectiveness of enterprise process content across Absa. Acting as a recognised subject matter expert, the role defines and enforces process modelling standards, governs the end to end publishing lifecycle, and enables sustainable organisational capability in the use of process architecture platforms. The role operates with a high degree of autonomy, influencing platform design, control frameworks, and governance outcomes that directly impact regulatory confidence and operational risk.
Job Description
Enterprise Process Quality & Governance
Serve as an authoritative specialist on process modelling quality, metadata integrity, and publication governance across OrbusInfinity, SharePoint, and related repositories.
Define, enforce, and continuously improve quality assurance controls across modelling, quality review, publishing, and unpublishing processes.
Exercise professional judgement to determine readiness of process artefacts for publication and removal, balancing speed of delivery with governance, risk, and audit requirements.
Repository Integrity & Risk Mitigation
Own the specialist oversight of data accuracy, completeness, and consistency within enterprise process repositories, including remediation of legacy and migrated content.
Identify systemic quality, governance, and control weaknesses and design preventative measures to mitigate operational, compliance, and audit risk.
Ensure alignment between modelling tools, publication sites, and supporting metadata to maintain trusted “single‑source‑of‑truth” process information.
Platform Enablement & Capability Development
Act as an enablement resource for business units by designing and delivering targeted coaching, training, and support interventions for modellers and Quality Reviewers.
Develop authoritative guidance material, standards artefacts, and support aids that reduce dependency on central teams and improve modelling maturity at scale.
Mentor Quality Reviewers and key stakeholders, addressing capability gaps while reinforcing accountability for process quality and ownership.
Workflow Design, Automation Enablement
Lead contribution to publishing and unpublishing workflow design & maintenance, including collaboration with engineering and platform teams on automated governance controls.
Identify and assess opportunities for workflow optimisation and automation that enhance control effectiveness and operational efficiency.
Stakeholder Influence & Operational Assurance
Partner with Enterprise Architecture, governance forums, and platform teams to shape enterprise‑wide process governance practices.
Maintain transparent reporting and oversight of publishing and unpublishing activity to support informed decision‑making and audit readiness.
Final specialist sign‑off authority on process quality and publication readiness within defined governance frameworks.
Recommend changes to standards, controls, workflows, and enablement approaches where quality or risk thresholds are not met.
Escalate material governance or integrity risks but independently resolve complex operational and quality issues.
Knowledge, Experience & Competence
Essential:
Deep expertise in business process modelling, quality assurance, and repository governance within large, regulated organisations.
Demonstrated experience operating as a subject‑matter expert for process architecture platforms (e.g. OrbusInfinity / iServer / Aris or similar).
Strong track record of designing controls, enablement models, and governance mechanisms rather than only executing defined procedures.
High credibility in influencing without authority and engaging senior technical and business stakeholders.
Strong coaching, facilitation, and stakeholder‑engagement skills.
Advantageous:
Experience contributing to enterprise remediation programmes.
Exposure to workflow automation and control design using low‑code or automation tooling (e.g. Power Automate).
Strong appreciation of operational risk, audit, and regulatory expectations in financial services.
KPIs
Success is measured through governance maturity, reduced rework, improved audit outcomes, and sustainable capability uplift, rather than task throughput alone.
Work Experience
2-4 years’ experience in a similar role
Education
Diploma / bachelor’s degree in Information Technology, engineering or related field.
Education
Bachelor’s Degree: Information Technology
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