User Experience Manager

  • Full Time
  • Nairobi

We’re looking for a Digital Experience Manager to take ownership of a large-scale B2B website — shaping the strategy, improving performance, and ensuring the experience drives real commercial impact.

You’ll lead the roadmap, work closely with marketing, brand and growth teams, and make sure the website supports demand generation across multiple markets.

What you’ll be doing

Own the website and digital experience strategy
Define and deliver a roadmap focused on performance and conversion
Lead CRO and experimentation across key journeys
Use data, user insight and testing to improve UX and engagement
Oversee content structure, governance and SEO alignment
Manage development teams, agencies and platform performance
Ensure the site is scalable, secure and high-performing
Bring in new tools and AI where they add real value

What you’ll bring

Experience leading B2B website strategy and performance at scale
Strong understanding of UX, CRO and digital analytics
Proven track record of improving conversion and user experience
Confidence working with developers, agencies and senior stakeholders
Hands-on experience with CMS platforms and web technologies
A commercial, data-led mindset

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