Location: Kenya
Job Type: Full-time
Apply Before: 2026-08-30
Job Description
Location Malindi, Kenya
Employment Type Full-Time
Reports To Managing Director / Chief Executive Officer / Hospital Administrator
Key Responsibilities
Clinical Operations Management
• Oversee daily clinical operations to ensure efficient and high-quality healthcare service delivery
• Ensure compliance with clinical protocols, healthcare policies, and operational procedures
• Monitor and improve patient care standards, service quality, and patient satisfaction outcomes
• Coordinate clinical workflow, staffing, and resource allocation to maximize operational efficiency
• Develop and implement operational strategies to improve healthcare delivery and productivity
• Ensure compliance with healthcare quality standards, infection prevention measures, and safety procedures
Leadership & Team Management
• Supervise, mentor, and manage clinical and operational teams to ensure high performance and accountability
• Conduct staff performance reviews and support professional development initiatives
• Promote teamwork, professionalism, discipline, and ethical conduct within departments
• Foster a positive workplace culture focused on quality service delivery and patient-centered care
Compliance & Risk Management
• Ensure compliance with healthcare regulations, legal requirements, and professional practice standards
• Maintain operational compliance with relevant healthcare regulatory authorities
• Oversee risk management, quality assurance, incident reporting, and corrective action processes
• Ensure confidentiality, patient safety, and ethical handling of medical information
Administration & Reporting
• Develop operational reports and performance metrics for management review
• Manage departmental budgets, resource utilization, and operational planning \
• Coordinate procurement and proper utilization of medical and operational resources
• Collaborate with senior management to implement strategic healthcare initiatives
Stakeholder & Client Management
• Maintain effective relationships with healthcare professionals, patients, suppliers, and regulatory agencies
• Address operational challenges and patient concerns professionally and efficiently
Qualifications & Education Requirements
• Bachelor’s Degree in any of the following fields:
•Clinical Medicine
• Nursing
• Health Systems Management
• Public Health
• Healthcare Administration
• Medicine and Surgery or related healthcare field
• A Master’s Degree in Healthcare Management, Hospital Administration, Public Health, Business Administration (MBA), or related field will be an added advantage.
Professional Certifications & Memberships
The ideal candidate should possess or demonstrate eligibility for registration with relevant professional and regulatory bodies where applicable, including:
• Relevant professional licensing and clinical practice certifications
• Registration with relevant professional boards in Kenya where applicable
• Membership with recognized healthcare professional bodies and associations relevant to specialization
• Training in healthcare operations management, leadership, quality assurance, or hospital administration is an added advantage
Experience Requirements
• Minimum of 5 years of progressive experience in clinical operations, healthcare management, hospital administration, or related healthcare environment
• Proven experience in managing clinical teams, healthcare operations, and service delivery systems
• Demonstrated knowledge of clinical practices, healthcare quality assurance, and operational management
• Experience in policy implementation, reporting, compliance management, and performance monitoring
Required
Skills & Competencies
Clinical & Operational Competencies
• Strong knowledge of clinical practices and healthcare operations
• Excellent understanding of healthcare compliance, quality standards, and patient safety practices
• Strong operational planning and execution skills
• Budgeting, reporting, and resource management skills
Leadership & Management Skills
• Strong managerial and supervisory skills
• Excellent people management and team leadership abilities
• High level of integrity, professionalism, and accountability
• Strong decision-making and problem-solving skills
• Ability to multitask and work under pressure
• Excellent organizational and time management skills
Communication & Interpersonal Skills
• Strong verbal and written communication skills
• Excellent stakeholder management and interpersonal skills
• Strong negotiation, conflict resolution, and relationship management skills
Personal Attributes
• High integrity and ethical standards
• Professional, disciplined, and accountable
• Results-oriented with attention to detail
• Strong leadership presence and emotional intelligence
• Ability to maintain confidentiality and professionalism
Only shortlisted candidates will be contacted.
Requirements
Location Malindi, Kenya Employment Type Full-Time Reports To Managing Director / Chief Executive Officer / Hospital Administrator Key Responsibilities Clinical Operations Management • Oversee daily clinical operations to ensure efficient and high-quality healthcare service delivery • Ensure compliance with clinical protocols, healthcare policies, and operational procedures • Monitor and improve patient care standards, service quality, and patient satisfaction outcomes • Coordinate clinical workflow, staffing, and resource allocation to maximize operational efficiency • Develop and implement operational strategies to improve healthcare delivery and productivity • Ensure compliance with healthcare quality standards, infection prevention measures, and safety procedures Leadership & Team Management • Supervise, mentor, and manage clinical and operational teams to ensure high performance and accountability • Conduct staff performance reviews and support professional development initiatives • Promote teamwork, professionalism, discipline, and ethical conduct within departments • Foster a positive workplace culture focused on quality service delivery and patient-centered care Compliance & Risk Management • Ensure compliance with healthcare regulations, legal requirements, and professional practice standards • Maintain operational compliance with relevant healthcare regulatory authorities • Oversee risk management, quality assurance, incident reporting, and corrective action processes • Ensure confidentiality, patient safety, and ethical handling of medical information Administration & Reporting • Develop operational reports and performance metrics for management review • Manage departmental budgets, resource utilization, and operational planning \ • Coordinate procurement and proper utilization of medical and operational resources • Collaborate with senior management to implement strategic healthcare initiatives Stakeholder & Client Management • Maintain effective relationships with healthcare professionals, patients, suppliers, and regulatory agencies • Address operational challenges and patient concerns professionally and efficiently Qualifications & Education Requirements • Bachelor’s Degree in any of the following fields: •Clinical Medicine • Nursing • Health Systems Management • Public Health • Healthcare Administration • Medicine and Surgery or related healthcare field • A Master’s Degree in Healthcare Management, Hospital Administration, Public Health, Business Administration (MBA), or related field will be an added advantage. Professional Certifications & Memberships The ideal candidate should possess or demonstrate eligibility for registration with relevant professional and regulatory bodies where applicable, including: • Relevant professional licensing and clinical practice certifications • Registration with relevant professional boards in Kenya where applicable • Membership with recognized healthcare professional bodies and associations relevant to specialization • Training in healthcare operations management, leadership, quality assurance, or hospital administration is an added advantage Experience Requirements • Minimum of 5 years of progressive experience in clinical operations, healthcare management, hospital administration, or related healthcare environment • Proven experience in managing clinical teams, healthcare operations, and service delivery systems • Demonstrated knowledge of clinical practices, healthcare quality assurance, and operational management • Experience in policy implementation, reporting, compliance management, and performance monitoring Required Skills & Competencies Clinical & Operational Competencies • Strong knowledge of clinical practices and healthcare operations • Excellent understanding of healthcare compliance, quality standards, and patient safety practices • Strong operational planning and execution skills • Budgeting, reporting, and resource management skills Leadership & Management Skills • Strong managerial and supervisory skills • Excellent people management and team leadership abilities • High level of integrity, professionalism, and accountability • Strong decision-making and problem-solving skills • Ability to multitask and work under pressure • Excellent organizational and time management skills Communication & Interpersonal Skills • Strong verbal and written communication skills • Excellent stakeholder management and interpersonal skills • Strong negotiation, conflict resolution, and relationship management skills Personal Attributes • High integrity and ethical standards • Professional, disciplined, and accountable • Results-oriented with attention to detail • Strong leadership presence and emotional intelligence • Ability to maintain confidentiality and professionalism Only shortlisted candidates will be contacted.
How to Apply
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Source: BrighterMonday