Company: Med Bill, L.L.C
Location: Nairobi
Job Type: Contract
Salary: KES 30000
Apply Before: 2026-10-04
Job Description
Carolina’s Home
Medical Equipment, Inc
Administrative Assistant
– Document Processing
Reports To:
Executive
Support Specialist
Location:
Remote – Kenya
Employment
Type:
Contract,
40 hours per week
Rate:
KSH
392.38 per hour during the initial six-month probationary contract. Upon
successful completion of the probationary period, individuals who are offered a
subsequent assignment will be eligible for a rate of KSH 450.66 per hour.
Position
Overview
The
Administrative
Assistant – Document Processing
provides administrative and document
processing support for Carolina’s Home Medical Equipment (CHMEI) by completing
established, recurring workflows accurately and efficiently. This position is
responsible for preparing, sending, downloading, uploading, and organizing
documentation across systems including Brightree and DocuSign, as well as
supporting other routine administrative processing activities.
A key
focus of this role is accurate information management and maintenance of client
documentation and data. The position works within established procedures and
schedules to ensure documentation is processed timely and accurately in support
of CHMEI’s daily operations and upcoming patient deliveries.
Our
Ideal Applicant
The
ideal candidate is highly detail-oriented, organized, and comfortable working
within consistent, process-driven workflows. You should be able to maintain
accuracy and productivity while completing repetitive administrative tasks and
managing multiple priorities throughout the workday.
Success
in this position requires strong computer proficiency and the ability to
navigate efficiently between multiple systems, applications, and browser tabs.
You should be comfortable following clearly defined procedures, managing
time-sensitive tasks, and completing assigned workflows independently and
consistently.
Key
Responsibilities
·
Process and format work orders into electronic format through the
designated mobile delivery platform
·
Download delivery tickets and other required documentation from
Brightree
·
Prepare and upload documents into DocuSign for patient signature
·
Send documents to patients for electronic signature according to
established procedures
·
Upload completed documentation into Brightree
·
Review and process items on the Unfiled Worklist
·
Review the Electronic Fax Outbound Unsuccessful report and resend
unsuccessful faxes
·
Perform adjustments associated with executed refund checks
·
Complete document-processing workflows according to established
schedules and operational deadlines
·
Maintain accurate and organized electronic documentation and
client information
·
Complete other administrative and document-processing tasks as
assigned
Key
Competencies
·
Strong computer and general technology skills
·
Exceptional attention to detail and commitment to accuracy
·
Strong organizational and time-management skills
·
Ability to navigate efficiently between multiple systems,
applications, and browser tabs
·
Ability to follow established processes and detailed instructions
consistently
·
Ability to manage repetitive, high-volume administrative work
while maintaining accuracy
·
Strong professional written and verbal English communication
skills
·
Ability to recognize and appropriately route information to the
correct healthcare provider or team member
·
Dependability and ability to complete time-sensitive workflows
according to established schedules
Qualifications
·
Previous administrative, clerical, document-processing, or
data-entry experience preferred
·
At least one year of experience in HME, healthcare customer
service, or a related environment preferred
·
Experience working with electronic document-management systems
preferred
·
Experience with Brightree and/or DocuSign is an advantage but not
required
About Us
This position provides dedicated support to
Carolina’s Home Medical Equipment (CHMEI)
and will work day-to-day with
the CHMEI team and leadership. CHMEI will provide training on the established
workflows and processes associated with the position.
Hiring, onboarding, contractor
administration, and workforce support for this position are provided in
partnership with
Medbill
. The selected individual will therefore be
contracted through Medbill while performing their day-to-day responsibilities
in support of CHMEI.
Requirements
DocuSign Attention to Detail English proficiency Time Management Basic Computer Skills Accuracy Organization
Carolina’s Home
Medical Equipment, Inc Administrative Assistant
– Document Processing Reports To: Executive
Support Specialist Location: Remote – Kenya Employment
Type: Contract,
40 hours per week Rate: KSH
392.38 per hour during the initial six-month probationary contract. Upon
successful completion of the probationary period, individuals who are offered a
subsequent assignment will be eligible for a rate of KSH 450.66 per hour. Position
Overview The Administrative
Assistant – Document Processing provides administrative and document
processing support for Carolina’s Home Medical Equipment (CHMEI) by completing
established, recurring workflows accurately and efficiently. This position is
responsible for preparing, sending, downloading, uploading, and organizing
documentation across systems including Brightree and DocuSign, as well as
supporting other routine administrative processing activities. A key
focus of this role is accurate information management and maintenance of client
documentation and data. The position works within established procedures and
schedules to ensure documentation is processed timely and accurately in support
of CHMEI’s daily operations and upcoming patient deliveries. Our
Ideal Applicant The
ideal candidate is highly detail-oriented, organized, and comfortable working
within consistent, process-driven workflows. You should be able to maintain
accuracy and productivity while completing repetitive administrative tasks and
managing multiple priorities throughout the workday. Success
in this position requires strong computer proficiency and the ability to
navigate efficiently between multiple systems, applications, and browser tabs.
You should be comfortable following clearly defined procedures, managing
time-sensitive tasks, and completing assigned workflows independently and
consistently. Key
Responsibilities ·
Process and format work orders into electronic format through the
designated mobile delivery platform ·
Download delivery tickets and other required documentation from
Brightree ·
Prepare and upload documents into DocuSign for patient signature ·
Send documents to patients for electronic signature according to
established procedures ·
Upload completed documentation into Brightree ·
Review and process items on the Unfiled Worklist ·
Review the Electronic Fax Outbound Unsuccessful report and resend
unsuccessful faxes ·
Perform adjustments associated with executed refund checks ·
Complete document-processing workflows according to established
schedules and operational deadlines ·
Maintain accurate and organized electronic documentation and
client information ·
Complete other administrative and document-processing tasks as
assigned Key
Competencies ·
Strong computer and general technology skills ·
Exceptional attention to detail and commitment to accuracy ·
Strong organizational and time-management skills ·
Ability to navigate efficiently between multiple systems,
applications, and browser tabs ·
Ability to follow established processes and detailed instructions
consistently ·
Ability to manage repetitive, high-volume administrative work
while maintaining accuracy ·
Strong professional written and verbal English communication
skills ·
Ability to recognize and appropriately route information to the
correct healthcare provider or team member ·
Dependability and ability to complete time-sensitive workflows
according to established schedules Qualifications ·
Previous administrative, clerical, document-processing, or
data-entry experience preferred ·
At least one year of experience in HME, healthcare customer
service, or a related environment preferred ·
Experience working with electronic document-management systems
preferred ·
Experience with Brightree and/or DocuSign is an advantage but not
required About Us This position provides dedicated support to Carolina’s Home Medical Equipment (CHMEI) and will work day-to-day with
the CHMEI team and leadership. CHMEI will provide training on the established
workflows and processes associated with the position. Hiring, onboarding, contractor
administration, and workforce support for this position are provided in
partnership with Medbill . The selected individual will therefore be
contracted through Medbill while performing their day-to-day responsibilities
in support of CHMEI.
How to Apply
Apply on BrighterMonday (account required)
Source: BrighterMonday