Company: Ital Global
Location: Nairobi
Job Type: Full Time
Apply Before: 2026-08-20
Job Description
About the Client:
A leading Kenya based healthcare private facility that continuously strives to enhance the treatment experience of all their patients. It follows the best infection control protocols to avoid any interaction in our patients.
The center is run by a well-trained and professional team. The facility ensures that all the national guidelines are followed thoroughly without compromising the quality while providing holistic care for these patients.
Job Requirements
Bachelors Degree in Communication, Public Relations, Marketing or any related course.
Customer Service experience: 6 months-1 Year would be an added advantage .
Proficient in Microsoft Office.
Competencies and Skills Required
Excellent communication and presentation skills.
Enthusiasm and Reliability
Ability to multi-task.
Vibrant and people oriented
Ability to work under pressure
Job Responsibilities.
Maintaining a positive, empathetic and professional attitude toward customers at all times
Communicating with customers through various channels.
Vast product knowledge.
Ensure efficiency of the customer service process.
Ensure customer satisfaction through the provision of professional customer support.
Develops and maintains strong relationships with customers by providing support, information, and guidance
Provides excellent customer service by responding promptly to customer inquiries, questions, acknowledging concerns and resolving complaints.
Maintain a high profile in the day to day operations.
Answer all incoming calls and redirect them or keep messages.
Performs other related duties as assigned.
How to Apply
Interested and qualified candidates should forward their CV to: careers@italgloballtd.com using the position as subject of email.
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Source: MyJobMag