Company: Solvo Global
Location: Nairobi
Job Type: Full Time
Apply Before: 2026-07-31
Job Description
We’re Looking For Someone Who:
Leads by example
Loves solving challenges
Motivates & develops teams
Delivers exceptional customer service
Thrives in fast-paced environments
Brings energy, integrity & professionalism
Key Responsibilities
Lead & coach 12-18 Customer Service Professionals
Drive team performance & exceed goals
Ensure outstanding customer experiences
Partner with QA, Training & Recruitment teams
Monitor KPIs, quality & operational excellence
Foster engagement, accountability & team success
Qualifications
At least 3 years of Leadership experience in Contact Center/Customer Service
Strong communication & coaching skills
Results-driven with great problem-solving abilities
Strong organizational & time management skills
Ability to thrive in high-performance environments
Why Join Us?
Grow your leadership career
Work with a prestigious brand partner
Make a real impact every day
Lead a high-performing team
How to Apply
Interested and qualified? Go to Solvo Global on www.linkedin.com to apply
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Source: MyJobMag