Company: Beachfront Vipingo
Location: Nairobi
Job Type: Full Time
Apply Before: 2026-07-25
Job Description
Job Purpose
To supervise the day-to-day operations of the restaurant by ensuring exceptional guest service, efficient service delivery, adherence to food safety and hygiene standards, and achievement of revenue and operational targets.
Key Duties and Responsibilities
Supervise restaurant operations to ensure efficient and professional service.
Coordinate daily staff schedules and allocate duties.
Ensure guests receive prompt, courteous and high-quality service.
Monitor food and beverage service standards and address service gaps.
Handle guest enquiries, complaints and special requests professionally.
Coordinate with the Kitchen to ensure timely preparation and service of meals.
Monitor cleanliness and presentation of dining areas.
Ensure compliance with food safety, hygiene and occupational health standards.
Monitor inventory levels of restaurant supplies and requisition replenishments.
Train, coach and evaluate restaurant staff.
Verify billing accuracy and supervise cash handling procedures.
Prepare daily operational and sales reports.
Promote menu items and upselling initiatives to maximize revenue.
Perform any other duties as may be assigned by the Food & Beverage Manager.
Key Performance Indicators KPIs
Guest satisfaction ratings.
Restaurant revenue and sales growth.
Table turnover rate.
Number of guest complaints resolved.
Compliance with food safety and hygiene standards.
Staff productivity and attendance.
Accuracy of daily sales reports.
Upselling performance.
Reduction in food and beverage wastage.
Compliance with service standards.
Education, Skills and Experience
Must have:
Diploma or Bachelor’s Degree in Hospitality Management, Food and Beverage Management, Hotel Management or a related field from a recognized institution.
Must possess a valid Food Handler’s Health Certificate issued by the relevant County Government.
Minimum of three 3 years’ relevant experience in restaurant operations, preferably in the hospitality industry, with at least one 1 year in a supervisory role.
Proficiency in Point of Sale POS systems and Microsoft Office applications.
How to Apply
Interested and qualified candidates are invited to submit a signed application letter, a comprehensive and up-to-date Curriculum Vitae (CV), and certified copies of their academic and professional certificates. Kindly note: Applications should be sent via email to: hr@beachfrontvipingo.com Clearly indicate the position applied for in the email subject line. Application Deadline: 25th July 2026 Only shortlisted candidates will be contacted
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Source: MyJobMag