Shop Manager

Company: CDL Human Resource

Location: Nairobi

Job Type: Full Time

Apply Before: 2026-07-30

Job Description

Job Description
Drive the Revenue & Profitability of the Shops within allocated Retail cluster
Reports & Sales projections/planning
Enforce SOPs across all Stores within the Cluster
Manage the shops look and feel i.e. merchandising consistent with the brand, uniforms and consistency in animation activities inside or outside the shop
Manage balance between consignment stocks and DFP sales with an objective of maximizing device sales
Cash management: maintaining accuracy & integrity in EJaze, Tkash, cash reconciliations and reporting.
Audit adherence to policies and procedures and take the necessary actions i.e. Team
Training, execute stock takes, customer experience surveys
Internal & External Stakeholder Engagement
Represent the company in relation with local authorities, proactive attitude to local authorities in order to seek business and promotional activities
Identify and provide potential sales leads to the relevant stakeholders in Enterprise or Mobile.
People & Performance management – Drive performance culture, holding weekly meetings with the teams, manage staff welfare, manage staff retention/attrition/replacement
Requirements
Bachelor’s Degree in Business, Marketing or related field
Experience: 2 – 3 years’ experience in sales and retail management
Technical competencies:
Sales management
Customer relationship management
Sales Negotiation
Product Knowledge
Planning and Organization
Core competencies:
Customer focus
Networking and building partnerships
Influencing and negotiating
Analytical thinking
Leadership competencies:
Strategic orientation
Business Acumen
Results orientation
Developing self/others

Requirements

Bachelor’s Degree in Business, Marketing or related field Experience: 2 – 3 years’ experience in sales and retail management
Technical competencies:
Sales management Customer relationship management Sales Negotiation Product Knowledge Planning and Organization
Core competencies:
Customer focus Networking and building partnerships Influencing and negotiating Analytical thinking
Leadership competencies:
Strategic orientation Business Acumen Results orientation Developing self/others

How to Apply

Interested and qualified? Go to CDL Human Resource on cdl.zohorecruit.com to apply
Build your CV for free. Download in different templates.

Apply Now

Source: MyJobMag