Company: Angama
Location: Nairobi
Job Type: Full Time
Apply Before: 2026-08-04
Job Description
Key Responsibilities:
Timely and courteous response to enquiries from the global travel trade and direct guests
Translating vague requests into well-crafted travel plans
Curating personalized itineraries based on guest preferences and budgets
Booking travel arrangements within East Africa, covering air, ground transport, accommodation, and more
Ensuring accurate reflection of booking details in the system
Providing real-time internal feedback on guest logistics
Liaising with the finance team for timely collections with kindness
Key Qualities of the Successful Candidate:
Driven, curious, and genuinely guest-focused
Strong understanding of East African travel dynamics and logistics
Exceptional attention to detail and accuracy
Service-minded, with a natural desire to support and delight guests
Clear and articulate communicator in both written and spoken English
Independent, proactive, and self-motivated
Empathetic, calm, and reassuring when handling concerns
Able to maintain a light sense of humour even under pressure
Strong alignment with Angama’s values: ubuntu, respect, honesty, courage, and joy
Key Qualifications:
3–5 years’ experience in the high-end safari travel space
Strong knowledge of East African accommodation and travel logistics
Experience using Tourplan, HubSpot, Safari Portal, or similar reservations and travel planning systems
How to Apply
Interested and qualified? Go to Angama on docs.google.com to apply
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Source: MyJobMag