Job Region: Blantyre

  • Human Capital Manager

    Closing Date2025/06/26Reference NumberUNI250619-19Job TitleHuman Capital ManagerBusiness Unit / DivisionAgricultureContractMalawi AdminJob Type ClassificationPermanent – NormalDuties & ResponsibilitiesStrategic HC Execution and Advisory
    – Translate divisional HC strategies into executable operational HC plans aligned to business unit goals.
    – Partner with operational executives and MANCO teams to influence HC decision-making through workforce insights and practical solutions.
    – Provide guidance to line managers on organisational structure, workforce design, and capability deployment.Talent Management and Workforce Planning
    – Lead workforce planning and talent reviews across the business units supported.
    – Drive succession planning and pipeline development, identifying readiness gaps and interventions.
    – Collaborate with the Centre of Expertise on internal mobility, attraction, and retention strategies.Employee Engagement and Culture
    – Coordinate and lead the implementation of divisional culture, DEI, wellness, and engagement strategies across supported sites.
    – Analyse engagement results, identify focus areas, and co-create action plans with business leadership.
    – Champion the employee value proposition (EVP) to build a positive and high-performance workplace culture.Performance and Capability Enablement
    – Drive performance management processes, coaching leaders on goal setting, feedback, and employee development.
    – Partner with Learning & Development to support skills development plans and learning interventions.
    – Monitor performance trends and take corrective action where needed.Organisational Effectiveness and Change Enablement
    – Support organisational design reviews, structure proposals, and change management programmes at the operational level.
    – Lead job profiling, grading alignment, and competency calibration exercises within the business unit.
    – Act as a change agent and drive HC-related change plans.HC Process Governance and Oversight
    – Ensure effective implementation of HC lifecycle processes including onboarding, offboarding, contract management, and employee transitions.
    – Oversee and quality-check HC process execution by Consultants and Coordinators to ensure policy compliance and data integrity.
    – Partner with Shared Services to resolve escalated process and service issues.ER/IR Leadership and Case Management
    – Lead operational employee relations matters including disputes, grievances, poor performance, and disciplinary cases.
    – Represent the organisation at relevant Labour Dispute offices.
    – Facilitate employee retrenchments and transfer processes in collaboration with Legal and Divisional HC.
    – Monitor ER trends and implement risk mitigation plans.
    – Guide Consultants in case handling and ensure proper documentation and procedural fairness.Project Implementation
    – Drive the local execution of HC projects, such as system implementations, engagement programmes, and change interventions.
    – Coordinate resources, communication, and timelines to ensure successful implementation across sites.
    – Provide feedback to the Divisional Head and CoEs on lessons learned and improvement opportunities.Data, Analytics and Reporting
    – Analyse workforce metrics across business units and sites (turnover, absenteeism, ER trends, vacancies).
    – Compile monthly dashboards and strategic HC reports for business leadership.
    – Use insights to guide decision-making and highlight areas for intervention.Core Competencies and SkillsHC Functional Depth: Solid understanding of the full HC value chain at business unit levelWorkforce Planning and Talent Execution: Ability to lead and support future-fit workforce needsER/IR Leadership: Skilled in handling high-risk ER cases and ensuring procedural fairnessTactical Execution: Translates strategy into operational delivery; monitors quality and alignmentCoaching and Support: Coaches site leaders and guides junior HC team membersAnalytical Thinking: Uses data and metrics to inform decisionsStakeholder Influence: Builds credibility and trust with line managersChange Agility: Able to lead and adapt to change within dynamic environmentsLocation – Site DepotBlantyreLocation – Town / CityBlantyreLocation – ProvinceNot ApplicableLocation – CountryMalawiMinimum Education LevelBachelors Degree | Advanced DiplomaJob Advert SummaryAt Unitrans, we are dedicated to driving innovation and excellence across our divisions. As a leading company in the transportation and logistics industry, we recognise that our people are our greatest asset. That’s why we’re seeking a proactive and experienced Human Capital Manager to lead and inspire our Human Capital team, foster a positive work culture, and ensure we continue to attract, develop, and retain top talent.If you’re passionate about shaping the future of a fast-paced, customer-focused organisation, this is your opportunity to join a team where your expertise will have a meaningful impact.The Human Capital Manager will be responsible for leading and managing the organisation’s human resources functions to support business objectives. This includes developing and implementing HR strategies, policies, and programs in areas such as talent acquisition, employee relations, performance management, training and development, and compliance. The HC Manager ensures a positive workplace culture, fosters employee engagement, and aligns HR initiatives with organisational goals to drive productivity and operational success.Minimum RequirementsEducation: Bachelor’s degree in Human Capital, Industrial Psychology, Business Administration or related fieldExperience: 6–10 years progressive HC experience, with at least 3–5 years in a Human Capital Business Partnering or HC Manager role, including proven ER/IR case management experience and exposure to supporting operational leadership

    Apply Via:

    https://unitrans-africa.erecruit.co/candidateapp/Jobs/View/UNI250619-19?

  • Senior Accounts Administrator

    Lets Write Africa’s Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.Job DescriptionnaThis role provides financial accounting support to the Finance department. The successful candidate will also be expected to maintain accounting document files, including daily work and accounts payables.Key Result Areas:Produce accurate financial reports for group and third-party funds.Update transactions in Microsoft GP and D365.Provide input for the preparation of monthly and quarterly regulatory returns.Post GL transactions in HIPORT for pricing.Carry out reconciliation with the pricing officer.Maintain Fixed Asset Register.Process payables and operational payments.Debtors and payables management.Preparation of taxes.Assist in audits and resolving client queries.Desired Qualifications and Experience for the role:Must have a bachelor’s degree in accounting or equivalent.Must have the experience and the ability to carry out routine tasks like posting transactions and producing reports.Sound knowledge of accounting principles.Must have at least 3 years work experience on a similar role.Special attributes:Business etiquette.Self-starter but also fast learner.Good communication skills.Strong analytical and numerical skills.Attention to detail.Team player.SkillsBudget Management, Computer Literacy, Database Reporting, Data Classification, Data Compilation, Data Controls, Data Encoding, Data Modeling, Document Management, Financial Accounting, Financial Auditing, Financial Reports, Fixed Asset Register, Management Reporting, Numerical Aptitude, Oral Communications, Report ReviewCompetenciesBusiness InsightCollaborates
    Communicates Effectively
    Decision Quality
    Ensures Accountability
    Financial Acumen
    Manages ComplexityOptimizes Work Processes EducationBachelor of Accounting (BAcc)Closing Date01 July 2025 , 23:59 The Old Mutual Story!

    Apply Via:

    https://oldmutual.wd3.myworkdayjobs.com/en-US/Old_Mutual_Careers/job/Blantyre/Senior-Accounts-Administrator_JR-67927-1?locationCountry=db69cf96446c11de98360015c5e6daf6

  • Deputy Director of Testing Services (Engineering Technology)

    The Malawi Bureau of Standards (MBS) is a statutory organization established in 1972 by an Act of Parliament (Cap 51:02) with a mandate to promote standardization of commodities and their manufacture, production, processing or treatment and to provide for the verification and calibration of weighing and measuring instruments; and further to provide for matter incidental to or connected with standardization.The MBS is inviting applications from suitably qualified and interested persons to fill the following vacanciesVac. No. BS/EXT.VAC. 03/2025/2026
    Job title: Deputy Director of Testing Services (Engineering Technology)
    Grade: BS4
    Reporting to: Director of Testing Services
    Department: Testing Services Development
    Section/Division: Engineering Technology
    Responsible for: Senior Scientific Officers
    Number of posts : One 1)Job PurposeTo provide headship and provide overall supervision for efficient provision of testing services.Key Roles and ResponsibilitiesPlanning and coordinating procurement of equipment and installationVerifying laboratory results;Training on the job laboratory personnel;Ensuring that appropriate equipment and consumables are adequately available all the times;Planning, organizing and coordinating work programs for the divisionCoordinating the preparation of divisional budget and presentation of the same to the Director,Monitoring and evaluating implementation of laboratory quality systems;Monitoring the implementation of the approved divisional budget;Consolidating progress reports;Appraising the performance of Senior Scientific Officer.Required Academic Qualifications and ExperienceA Master’s Degree in Applied Sciences/Engineering.At least 4 years’ practical experience at a Senior Scientific Officer levelMode of ApplicationThe Bureau is an equal opportunity employer and female candidates are particularly encouraged to apply.The Bureau is committed to the promotion of merit, fairness, equity, honesty, integrity, impartiality and professionalism. As such, any form of canvasing is not allowed and any candidate involved in such shall be disqualified.Interested persons who meet the above specifications should submit a written application letter together with copies of relevant certificates, detailed current Curriculum Vitae, names and contact details of three traceable referees plus a copy of the National Identity Card in a sealed envelope clearty marked on top with post being applied for before close of business on 30th June, 2025 to:The Director General
    Malawi Bureau of Standards
    P.O. Box 946
    BLANTYRE

    Apply Via:

  • Trainee Technicians (x2)

    Gestetner Limited, Malawi is a long-established company engaged in Marketing and Servicing a range of World Class Product Lines. As part of its expansion plans, applications are invited from suitably qualified and experienced candidates to fill the following position of:Trainee Technicians (2)Qualifications & ExperienceDiploma in Electrical and Electronics Engineering from a recognized institution.Good understanding of mechanical and electronic systems.Good communication skillsMust possess a valid motorcycle license or be willing and ready to ride a motorbike and obtain a license within a short periodAbility to work with minimal supervision and travel frequentlyStrong problem-solving skills and a positive attitude.ResponsibilitiesAssist in diagnosing and repairing faults in note counting machinesSupport preventive maintenance routinesLearn and apply repair protocols under senior technician supervisionTravel to client sites as needed using a company motorbike.Letters of applications including recent CV and Two traceable referees to be addressed to:HR & Admin Executive
    Gestetner Limited
    P O Box 343Masauko Chipembere Highway, BLANTYREMail to: vicky@ricotec.mwClosing date is 24th June 2025

    Apply Via:

    vicky@ricotec.mw

  • Executive Secretary

    UNITED GENERAL INSURANCE COMPANY LIMITEDWE ARE HIRINGPosition Summary:We are seeking a highly organized and professional Executive Secretary to provide high-level administrative support to our executive team. The ideal candidate will be responsible for managing day-to-day activities of the executive team, must be detail-oriented, and capable of handling confidential information.Key Responsibilities:Manage executive schedules, appointments, and travel arrangements. Prepare and edit correspondence, communications, presentations,and other documents.Maintain records, files, and databases with accuracy and confidentiality.Coordinate meetings, prepare agendas, and take minutes. Screen calls, emails, and other communications on behalf of executives.Liaise with internal departments and external stakeholders. Management of office sundries and stationery.Perform general office duties and administrative tasks as required.Qualifications & Requirements:Proven experience as an executive secretary or similar administrative role.Excellent verbal and written communication skills. Strong organizational and time management abilities. Proficient in MS Office (Word, Excel, PowerPoint, Outlook). Ability to work independently and under pressure. High level of professionalism and discretion. Degree or diploma in Business Administration, Secretarial Studies, or related field preferred.Applications must be submitted not later than 25th June 2025 and to apply kindly follow the link https://forms.office.com/r/s58Y4unH3H

    Apply Via:

    https://forms.office.com/pages/responsepage.aspx?id=DX4B-7gP0UWvgDLzwwK_tZL1oq9EGwhCj_JojHS04HZUNElVU1NKWkJHWEdON0dPMktMMExPVkVKWi4u&route=shorturl

  • Treasury Sales Manager

    Applications are invited from knowledgeable, experienced, and skilled candidates to fill the position of Treasury Sales Manager tenable in Lilongwe.Reporting to the Head of Treasury the successful candidate will maximise the bank’s profitability through foreign exchange and money market operations.Key ResponsibilitiesArticulate and implement the treasury department’s strategy for selling products or services.Develop forecasts and strategies to achieve sales at price levels to ensure profitability.Actively seek out major customers and form good relationships with key influencers.Lead presentations for business development and involved in meetings with key business stakeholders.Build and maintain quality relationships with customers, stakeholders and other industry players.Maintaining and growing the customer base on FX and wholesale money market.Trading on to close deals, NIL cancelled/ unwound deals.Quoting clients on FX spot, forward and option markets.Calculating spot, forward exchange, swaps and option contracts.Quoting FX deposit rates.Cross selling of Bank products.Technical Skills/CompetenciesThorough understanding of foreign exchange and money markets.Good communication and inter- personal skills.Integrity, able to handle pressure.Excellent negotiation and problem skillsStrong influencing, problem-solving and negotiation skillsGood understanding of market demand and customer behavior.Speedy and accurate decision-making regarding forex purchases or sales.Ability to undertake daily liquidity management.Ability to understand basic money market instruments.Team player.Strong numerical skills.Qualifications and RequirementsBachelor’s degree in Finance, Business Administration, Economics or equivalent.An ACI Dealing certificate is a must.At least 5 years experience in Treasury function.At least 2 years’ experience in sales.ApplicationsIf you meet the above minimum requirements and are interested, please send your applications with
    an up-dated CV to: FirstCapitalBank.Vacancies@firstcapitalbank.co.mwApplications that do not follow this path will not be considered. The closing date for receiving
    applications is 23rd June 2025.Only shortlisted applicants shall be acknowledged.

    Apply Via:

    FirstCapitalBank.Vacancies@firstcapitalbank.co.mw

  • Government Relations and Policy Lead

    About the Role
    BURN is looking for a Government Relations and Policy Lead who will be responsible for developing and executing effective government relations strategies that represent the organization’s business plans and interests. This role supports the Director of Corporate Affairs to ensure that the organization effectively navigates the political landscape and advocates for its interests.Candidates will show a good understanding of the policy environment and political processes in East Africa. Ideally, candidates will have excellent interpersonal skills as well as a keen eye for detail and the ability to manage multiple projects simultaneously.The successful candidate will work closely with the Director of Corporate Affairs, Head of Carbon Strategy and Head of Communications to drive BURN’s mission and vision with governments, enhancing the company’s brand while supporting the policy team initiatives managing crisis communication, and ensuring that all communication with public officials is aligned with the organization’s goals and values.Duties and Responsibilities:Strategic Planning: Implement government relations strategies to engage with government officials and agencies that align with the organization’s goals.Stakeholder Engagement: Initiate and maintain relationships with government representatives, policymakers, and other stakeholders.Monitoring Legislation: Track and analyse legislative and regulatory developments that may impact the organization, providing timely updates to leadership.Advocacy and Lobbying: Advocate for the organization’s interests, preparing position papers, briefs, and presentations to communicate key messages effectively.Policy Analysis: Evaluate existing and proposed policies, providing insights and recommendations to inform organizational responses.Collaboration: Work with cross-functional teams, including Communications, Carbon, Commercial, and Legal departments to ensure a cohesive approach to government relations.Event Coordination: Attend, as might be required from time to time, meetings, briefings, and events with government officials to foster dialogue and promote the organization’s initiatives.Public Affairs: Lead projects on public affairs strategies to enhance the organization’s reputation and visibility within the government sector.Reporting: Prepare reports and analyses for government relations activities, outcomes, and strategic recommendations.Develop messaging and content for external affairs, including white papers, position papers, press releases, speeches, presentations, and other materials that enhance the organization’s brand and promote its values, ensuring all communications are consistent, accurate, and aligned with the company’s tone of voice and messaging guidelines.Enhance the effectiveness of government relations efforts within an organization by curating communications that target the government as follows: Message Development: Craft clear, consistent messages that align with the organization’s goals and resonate with government stakeholders.Stakeholder Engagement: Help identify and engage key government officials, agencies, and influencers, fostering relationships that can benefit the organization.Information Dissemination: Manage communication channels to share information about the organization’s initiatives, policies, and impacts with government entities.Advocacy and Lobbying Support: Assist in developing advocacy strategies and materials including press releases, ensuring that the organization’s positions are effectively communicated.Monitoring and Analysis: Monitor legislative and regulatory developments, providing insights and updates to inform organizational strategies.Crisis Communication: Help manage communication with government stakeholders to maintain trust and transparency in times of crisis.Event Coordination: Organize events, meetings, and briefings with government representatives to promote dialogue and collaboration.Skills and Experience:Bachelor’s degree in public policy, Communications, Public Relations, Law or a related field.Master’s degree or postgraduate certification in social sciences is desirable.7 – 10 years of relevant experience in government relations, public relations, or related roles.Excellent written and verbal communication skills.Strong interpersonal skills with the ability to build relationships and influence stakeholders.Ability to work collaboratively across teams and departments.Strong project management skills with the ability to manage multiple projects simultaneously.Proficient in Microsoft Office Suite.Knowledge of best practices in corporate communication, crisis management, and media relations.Must possess exceptional writing skills and be able to compose engaging and accurate content that resonates with external audiences.Strong communicator who works well independently and with a teamMust be resourceful and take initiative even when given minimal direction.                                           Qualified Female Candidates encouraged to Apply
    BURN does not charge a fee at any stage of the recruitment process (application, interview, meeting, processing, training, or any other fees).

    Apply Via:

    https://burnmanufacturing.applytojob.com/apply/1KHZ0KTjUC/Government%20Relations%20and%20Policy%20Lead%20-%20Malawi

  • Regional Director-Sub Saharan Africa

    Description General Description:Reporting to the Senior Regional Vice President, the Regional Director (RD) has a broad and rewarding role as a representative of Operation Smile (OS) providing leadership and support to their assigned countries within the sub-Saharan region. They are ultimately responsible for Operation Smiles’ programs and development within their assigned countries and will be held accountable by the Senior Regional Vice President for country deliverables, set out in the multi and annual yearly plans. As part of a regional Sub-Saharan team, the RD will play an important role as contributor to the success of the region as a whole and as part of a supportive and cohesive senior group, driving the region collectively towards its overarching programmatic and fiscal goals. These goals are set out in accordance with the strategic direction of the global organization.Each country is unique in its stage of programmatic and operational development. This will be reflected in the deployment of relevant expertise to support the different requirements by country. Working closely with Country Managers and Regional Medical Officers (RMO), the RD will ensure that country programs are designed and implemented to meet the highest standards and OS Global Standards of Care, delivering safe surgical programs which are aligned with the country programmatic goals.The RD will support where required, active and broad participation by volunteers and donors in year-round activities and will establish sound working relationships with staff, volunteers, the Ministry of Health, regional health offices, Hospital partners, professional associations, and other country stakeholders/partners. Education is a key strategic pillar for Operation Smile. The RD will support visiting Professorships, surgical programs and educational initiatives, both short term and long term to build sustainable models with our hospital partners.Within Operation Smile, the RD will be expected to collaborate and communicate with multiple stakeholders in finance, quality assurance, logistics and fundraising and communication as relevant, to provide a holistic and all-encompassing framework for the successful management and growth of these countries.KEY RESPONSIBILITIES & ACCOUNTABILITY:Leadership & ManagementAs a senior member of the regional team, the RD is expected to lead by example, through professional leadership and clear line management in their day-to-day workload. Working with Country Managers, the RD will guide these countries so that their country activities are implemented and aligned with Operation Smile’s programmatic and organizational goals.The primary areas of focus will be strategic planning, program and budget development and implementation with a secondary focus on business operations. The RD will hold each country accountable for their activities and related expenditure as they will also be held to account by senior leadership.Strategic Planning, Program Development & Program ImplementationThe RD will:Work with global, regional and program country representatives to create and update strategic work plans with aligned budgets on a multi-year and annual basis, re-evaluating more frequently as necessary.Support executive leadership, global staff and program country foundations in the successful design, execution, and evaluation of programs.Understand both excellent performance and implementation and underperformance with reasons for this.Be fully conversant with the program activities budgets assigned to each and will hold regular updates with the Regional Finance Director to ensure all is on track.Support the submission of quarterly program reports to OS HQ with all relevant requirements.Support requests for annual or six-monthly program reports for significant donors as required.FinanceThe RD will:Thoroughly understand the budgeted activities and costs being able to communicate and report to relevant stakeholders.Support the Regional Finance Director, Finance Managers and Country Managers to make certain that the financial management in the country ensures operational effectiveness. This will require adherence to the fiscal processes that guarantee relevant and timely monthly reporting and appropriate fund transference with OSI on a quarterly basis.Working with OS Finance, support the identification of efficiencies and opportunities to bolster operational effectiveness and impact.OperationsThe RD will:Serve as a liaison and primary point of contact for various departments at Operation Smile HQ for all matters related to program country operations.Champion the adoption of global operating standards, while ensuring proper alignment within each local country context.Working with the regional leadership, ensure that human resources, legal and financial operations at the assigned country levels are executed in a timely and efficient manner and are compliant with global and local regulations.Work with the Country Manager to workforce plan to support the five-year country plans and activities; to support growth and to manage appropriate staffing levels in all areas of the team. Additionally, collaboration with JD’s, salary bands, salary increases, staff communication and recruitment will be required to support the Country Managers with their HR needs.Stakeholder EngagementThe RD will:Serve as a global ambassador and representative of the organization for local, regional, and international stakeholders as required.Support as required by the Senior Regional Vice President and Country Manager, board development, pertinent advisory groups and other stakeholder engagement in country.Work in concert with Operation Smile colleagues globally and in the region to build and maintain relationships with external partners including NGOs, government institutions, universities, and donors.Development/FundraisingRD’s will be expected to support donor reporting, with country managers for all funding sources – restricted annual and multiyear from corporates, OSI and from Partner Countries.Working with regional support and with country managers, leverage existing contacts and build new ones to create strong donor relationships to support local fundraising in country.Plan and implement fundraising events as relevant or requested to bring awareness of Operation Smile’s work and to garner new relationships.Support and plan donor visits as required.TravelAll countries managed within this JD will require travel to both their offices and to the field. It will necessitate hands-on management with the country teams in the field for both educational and supportive purposes and to surgical programs. Some countries will require more travel than others.Additionally, international travel to OSI based in Virginia Beach, USA will be required at Regional VP request.Strategic Initiatives & Special ProjectsThere is scope within this JD for strategic initiatives and special projects, both by country and within the region. Internal facing special projects will contribute to the improvement of the regional and organizational efficiencies and will be made by request from OS senior leadership.External facing special projects might include collaborating with MOHs to develop national cleft care protocols, national surgical anesthesia, and other health systems strengthening programs on an as needed basis.As a Regional Director, you are required to perform the duties and functions listed above. However, your duties and functions may be added to or changed from time to time at the organization’s sole discretion as the regional infrastructure expands and as circumstances require.RequirementsBachelor’s degree and/or master’s degree in public health/international development.Experience within the NGO/ Health sector an advantage with clinical background an advantage.Highly motivated with proven ability to lead, coordinate, and facilitate programmatic operations, projects and teams with a high level of computer literacy.Experience with budget, financial management and reporting.Proven ability to work across cultures exercising diplomacy and tact.Highly capable verbal and written communicator.Oral, written, public speaking and presentation language skills are required.Ability to travel throughout the region as well as internationally, to include Operation Smile Headquarters.

    Apply Via:

    https://recruiting.paylocity.com/Recruiting/Jobs/Details/3135622

  • Deputy Director Human Resources & Organisational Development

    Title:  Deputy Director Human Resources & Organisational DevelopmentGrade:  C1Organisational Unit:  Executive Director Corp ServicesReporting To:  Director-Human Resources & Org DevClosing Date:  27th June 2025The Malawi Revenue Authority (MRA), an organization entrusted with the assessment, collection, and accounting for tax revenues for the Malawi Government is inviting applications from versatile and suitably qualified candidates to fill the vacant position of Deputy Director Human Resource in the Human Resource Division.Overall ObjectiveTo support the strategic leadership and management of the Human Resources and Organization Development (HROD) function, ensuring the Authority attracts, retains, and develops high-performing talent and implements effective organizational development strategies aligned with institutional goals. The Deputy Director will play a key role in workforce planning, talent development, change management, and HR policy implementation.Main Responsibilities.Managing and participating in the development and implementation of goals, objectives, policies and priorities for HR division, recommending and administering policies and procedures; interpret and applying policies, procedures, rules, and laws in a fair, equitable, and consistent manner to help align the workforce with the strategic goals of the AuthorityOverseeing and participating in the development and implementation of the division’s annual budget and workplan; participate in the forecast and sourcing of funds neededPartnering with management to communicate Human Resources policies, procedures, programs and laws.Assuming management responsibility for assigned services and activities of the Human Resources DivisionMonitoring and evaluating the efficiency and effectiveness of service delivery methods and procedures; recommend, within departmental policy, appropriate service and staffing levels.Establishing and leading the standard recruiting and hiring practices and procedures necessary to recruit and hire a superior workforceDetermining and recommending good HR and reward practices that promote a high level of employee morale and motivation.QualificationsApplicants must have the following qualifications and experience;Minimum of Master’s Degree in Human Resource Management / Business Administration/ Public Administration from an accredited institution.Attributes and CompetenciesExcellent interpersonal and communication skillsDiligent and result orientedStrong analytical thinking and strategic planningExcellent Conflict managementExperienceAt least ten (10) years’ experienceSuccessful candidate before being appointed will undergo an extensive background check of their integrity. Only when the vetting exercise is favourable shall the Authority make the appointment. Closing date for receiving applications is 27th June 2025

    Apply Via:

    https://careers.mra.mw/job/Deputy-Director-Human-Resources-&-Organisational-Development/1163287355/

  • Multiple Positions – ESCOM

    OverviewThe Electricity Supply Corporation of Malawi (ESCOM) Limited is incorporated under the Companies Act of the Laws of Malawi. Its core business is to procure, transmit and distribute electric power in Malawi as well as manage System Market Operations and Single Buyer in Malawi.ESCOM is inviting applications from suitably qualified candidates to fill the following vacant positions currently existing in the Optic Fiber Directorate of the Corporation. 1) Chief Engineer – Operations (1 Position)
    Grade: ES5
    Location: Blantyre
    Supervised by : DirectorPurpose of the JobTo design, manage, and optimize business operations to ensure reliable, secure, and high-performing services.Roles and ResponsibilitiesOverseeing designing of the ISP’s network infrastructure, including core, distribution, and access layers.Performance ManagementDeveloping a long-term technology roadmap to keep the ISP competitive.Staying updated on industry trends and evaluating the adoption of new technologies like loT, Al/ML, and edge computing.Budgeting for operations.Implementing robust security measures to protect the network from cyber threats.Ensuring that network complies with industry regulations and standards (e.g., GDPR, FCC regulations).Developing and testing disaster recovery and business continuity plans.Managing relationships with hardware and software vendors, service providers, and contractors.Providing regular updates to senior management and stakeholders on network performance and projects.Implementing automation tools to streamline network operations and reduction in manual intervention.Attributes and competenciesIn-depth understanding of networking protocols such as TCP/IP, BGP, OSPF, and MPLS.Hands-on experience with network hardware and software, including routers, switches, firewalls, SDN, NFV, fibre optics, wireless, data centres and cloud networkingDemonstrates strong team management, mentoring, and excellent interpersonal and communication skills.Possesses strong analytical and troubleshooting skills with the ability to align technical operations with business goals and adopt emerging technologies.Competent in project managementMinimum Qualifications and ExperienceBachelor’s Degree in either Electrical Engineering, Computer Science, Information Technology, Telecommunications, Computer Engineering, Electronics, Information Management/CCNA5 Years relevant work experienceRegistered Engineer with ICTAM/MEICertification in network security is desired.  2) Chief Sales and Marketing Officer (1 Position)
    Grade: ES5
    Location: Blantyre
    Supervised by: DirectorPurpose of the JobTo drive revenue growth, improve customer experiences, and foster strategic relationships by coordinating commercial objectives with technology improvements and customer needs.Roles and ResponsibilitiesDeveloping and implementing commercial strategies to meet revenue targets for both enterprise and residential clients.Determining new revenue streams, such as value-added services (cloud storage, cybersecurity, lot solutions) or wholesale agreements.Analysing industry trends and competition activity to establish OFC as a market leader.Managing the sales team ensuring they meet or exceed targets for customer acquisition and retentionDeveloping and maintaining stakeholder relationships with significant enterprise clientsNegotiating lucrative contracts and collaborations with content suppliers, cloud service providers, and OTT platforms.Increasing brand visibility through digital marketing, sponsorships, and community engagement.Ensuring that the customer experience is seamless, from acquisition to on boarding and ongoing support.Identifying co-marketing opportunities with related brands.Negotiating peering arrangements performance and lower expenses. to increase networkAttributes and competenciesStrong grasp of telecom/ISP revenue models, market dynamics, and experience in financial management and budget allocation.Proven ability to drive revenue through innovative sales strategies and digital marketing tools like Google Ads and Salesforce.Skilled in leading cross-functional and geographically dispersed teams across sales, marketing, and customer service.Proficient in using analytics for customer segmentation, churn analysis, and strategic planningMinimum Qualifications and ExperienceBachelor’s Degree in either Marketing, Customer Services, Business Administration or Engineering5 Years relevant experience in Marketing or Customer ServicesRegistered with CIM.  3) Senior Engineer – Operations (1 Position)
    Grade: ES6
    Location: Blantyre
    Supervised by : Chief Engineer OperationsPurpose of the JobTo ensure continuous and secure network operations by monitoring performance, responding to incidents, enforcing processes and proactively resolving issues.Roles and ResponsibilitiesOverseeing network performance using NOC tools to detect and resolve issues proactively.Ensuring 24/7 network availability and responding to alerts in real-time.Analyzing network traffic patterns to identify potential bottlenecks or anomalies.Acting as the first point of contact for network-related incidents and outages.Troubleshooting and resolving issues related to routers, switches, firewalls, and servers.Planning and executing network upgrades to improve performance and scalability.Ensuring compliance with change management processes to minimize disruptions.Implementing access controls and encryption protocols to protect sensitive data.Ensuring compliance with industry standards and regulatory requirements.Maintaining detailed records of network configurations, incidents, and resolutions.Generating performance reports and trend analyses to identify areas for improvement.Documenting Standard Operating Procedures (SOPs) for NOC operations.Providing technical guidance and support to cross-functional teams.Attributes and competenciesProficient in core networking protocols (e.g., TCP/P, BGP, OSPF, MPLS) and technologies.Skilled in using network monitoring tools and managing firewalls, VPNs, and load balancers.Strong ability to analyse network data, identity trends, and resolve complex issues efficiently.Capable of clearly conveying technical concepts to non-technical stakeholders.Minimum Qualifications and ExperienceBachelor’s Degree in either Electrical Engineering, Telecommunications, Electronics, Computer Science4 Years relevant work experienceRegistered Engineer with MEI/ICTAMCertification in Network security shall be an added advantage.  4) Senior Engineer – Projects (1 Position)
    Grade: ES6
    Location: Blantyre
    Supervised by: Chief engineer OperationsPurpose of the JobTo plan, manage and implement projects within budget, and with quality standards.Roles and ResponsibilitiesDefining the project’s scope, objectives, and deliverables in partnership with stakeholders.Developing project plans that include schedules, resource allocations, and budgets.Identifying potential risks and developing mitigation methods.Leading cross-functional teams (e.g., engineers, contractors, and vendors) to complete project objectives.Tracking project progress against milestones and modifying plans as needed.Ensuring compliance with quality standards, safety practices, and regulatory requirements.Offering technical advice and assistance to engineering teams.Evaluating and approving designs, specifications, and technical documents.Resolving technical issues that may develop throughout project execution.Serving as a primary point of contact for clients, vendors, and internal stakeholders.Providing regular project updates and presentations to Management.Managing stakeholder expectations and ensuring that they are in line with project goals.Keeping track of project expenses and ensuring they are within budget.Negotiating contracts with suppliers and contractors to find cost-effective solutions.Attributes and competenciesStrong background in engineering with experience in project management tools,Expert in project management softwareSkilled in leading and motivating cross-functional teams to achieve project goals.Capable of analysing complex data and making informed, effective decisions.Excellent communication skills and a strong commitment to safety protocols.Minimum Qualifications and ExperienceBachelor’s Degree in either Electrical Engineering, Telecommunications, Computer Engineering, Electronics, Information Technology4 Years relevant experienceRegistered Engineer with MEI/ICTAMThose with project management qualifications on top of the above will have an added advantage.  5) Senior Engineer – Data Center (1 Position)
    Grade: ES6
    Location: Blantyre
    Supervised by : Chief Engineer OperationsPurpose of the JobTo design, maintain, and optimize the power infrastructure for the data centers.Roles and ResponsibilitiesReporting on data centre performance and suggesting improvements.Creating and maintaining disaster recovery plans to ensure data centre resilience.Managing data centre infrastructure, such as servers, storage, networking, and cooling systems.Planning for scalability and redundancy to meet future growth while maintaining high availability.Overseeing Monitoring and maintenance of power systems (e.g., UPS, generators), cooling systems (e.g., CRAC units), and network infrastructure.Performing preventive maintenance on a regular basis.Optimizing Power Usage Effectiveness (PUE) and Cooling Efficiency to save energy and money.Implementing automation technologies (such as DCIM software) to enable real-time monitoring and administration.Ensuring that data centre infrastructure meets minimum security requirements.Protecting sensitive data, setting up access controls, firewalls, and encryption.Performing frequent security audits and vulnerability assessments.Testing and validating backup and failover mechanisms to reduce downtime during disruptions.Collaborating with IT teams, vendors, and business units to align data centre operations with organizational requirements.Attributes and competenciesDeep knowledge of data centre technologies (e.g., servers, storage, power, networking, virtualization).Proficiency in power and cooling systems (e.g., UPS, PDUs, CRAC units).Familiarity with cloud platforms (e.g., AWS, Azure) and hybrid cloud architectures.Strong troubleshooting skills.Ability to explain technical concepts to clients, colleagues, and management, both verbally and in writing.Understanding and following safety protocols to prevent accidents while working with potentially hazardous equipment.Efficiently managing workload and completing tasks within deadlines.Minimum Qualifications and ExperienceBachelor’s Degree in any of the following: Electrical Engineering, Telecommunications, Computer Engineering, Electronics, Information Technology4 Years relevant work experienceCertification in cybersecurity is desired.Registered Engineer with MEI/ICTAM.  6) Senior Sales and Marketing Officer (1 Position)
    Grade: ES6
    Location: Blantyre
    Supervised by: Chief Sales and Marketing OfficerPurpose of the JobTo generate revenue growth and sales strategies, manage relationships with customers, identify new business possibilities, close deals, and guarantee client satisfaction in order to meet business sales targets.Roles and ResponsibilitiesDeveloping and implementing sales strategies to achieve revenue targets and expand market share.Identifying new business opportunities and target markets for growth.Conducting market research to understand customer needs, competitor activities, and industry trends.Building and maintaining relationships with key clients and stakeholders.Leading the end-to-end sales process, from prospecting to closing deals.Negotiating contracts and agreements to secure profitable deals.Managing and mentoring a team of sales professionals to achieve individual and team targets.Fostering a culture of collaboration and continuous improvement within the sales team.Tracking sales performance against targets and providing regular reports to Management.Coordinating with finance to ensure accurate pricing, invoicing, and revenue recognition.Ensuring a high level of customer satisfaction through regular follow-ups and support.Developing customer loyalty programs to enhance retention and repeat business.Attributes and competenciesProven ability to lead, mentor, and drive sales teams to achieve outstanding results.Skilled in negotiating deals and successfully closing sales.Deep understanding of customer needs with a strong commitment to delivering value.Uses sales data and market trends for strategic decisions, coupled with excellent communication skills for both internal and external collaborationMinimum Qualifications and ExperienceBachelor’s Degree in either Marketing, Customer Services, Business Administration or Engineering4 Years relevant work experienceRegistered with CIM.  7) Senior Human Resources and Administration Officer (1 Position)
    Grade: ES6
    Location: Blantyre
    Supervised by: DirectorPurpose of the JobTo provide leadership in human resource and administration functions.Roles and ResponsibilitiesPreparing employment contracts in coordination with departmental heads and ensure alignment with HR policies and labor laws.Overseeing recruitment, placement, performance management, and staff movements such as promotions, transfers, and dismissals.Planning, coordinating, and evaluating staff training and development initiatives.Managing staff leave, advances, loans, entitlements, and welfare programs including payroll administration.Interpreting and implementing HR practices, regulations, and legal requirements.Developing and enforcing administrative policies and procedures, managing office facilities, furniture, and inventory.Organizing internal and external events and monitoring office space allocations.Providing secretarial support to the Disciplinary CommitteeEnsuring timely payment of utility expensesAttributes and competenciesImpeccable skills in Microsoft office packages (Excel, Word, PowerPoint etc.)Effective verbal and written communication skillsAbility to operate effectively both independently and as part of a teamGood understanding of labor laws governing employment in MalawiMinimum Qualifications and ExperienceBachelor’s Degree in Human Resource Management, Public Administration, Business Administration from an accredited UniversityBe a registered member of a Professional Body e.g., IPMM4 years’ relevant practical experience.  8) Sales and Marketing Officer (2 Positions)
    Grade: ES7
    Location: Blantyre and Lilongwe
    Supervised by: Senior Sales and Marketing OfficerPurpose of the JobTo identify potential clients, provide products or services, and close sales to help the business develop.Roles and ResponsibilitiesBuilding and maintaining strong relationships with existing clients and new prospects.Conducting product demonstrations and presentations to showcase value propositions.Attending to client inquiries and providing tailormade solutions.Identifying potential customers through cold calling, networking, and digital channels.Maintaining a pipeline of prospects and tracking of progress using CRM.Managing the end-to-end sales processNegotiating terms, pricing, and contracts to secure profitable agreements.Ensuring timely follow-ups to move prospects through the sales funnel.Providing information about industry trends, competitor activities, and customer preferencesMaintaining accurate records of sales activities, client interactions, and deals in the CRM system.Preparing regular reports on sales performance, pipeline status, and revenue forecasts.Working closely with marketing to align sales efforts with promotional campaigns.Attributes and competenciesSkilled in negotiation, persuasion, and deal closure across B2B or B2C environments.Strong verbal and written communication skills with the ability to present ideas confidently.Deep understanding of customer needs and a commitment to delivering tailored value.Experienced in analysing sales data to spot trends and opportunities, with working knowledge of CRM and sales automation toolsMinimum Qualifications and ExperienceBachelor’s Degree in either Marketing, Customer Services, Business Administration or Engineering3 Years relevant work experienceRegistered with CIM.  9) Engineer – Data Center (1 Position)
    Grade: ES7
    Location: Blantyre
    Supervised by: Senior Engineer – Data centerPurpose of the JobTo help in designing, maintaining, and optimizing the power infrastructure of data centers.Roles and ResponsibilitiesOverseeing the installation of power distribution systemsPlanning for redundancy and failover mechanisms to ensure 24/7 uptime.Integrating energy sources to ensure power sustainability.Conducting regular inspections and maintenance of power systems to prevent failures.Diagnosing and resolving power-related issuesMonitoring Power Usage Effectiveness (PUE) and implementing strategies to reduce energy consumption.Implementing dynamic power management to allocate resources based on workload demands.Ensuring compliance with electrical codes.Conducting risk assessments and implement emergency response plans for power failures.Monitoring power usage and system performance using DCIM tools.Attributes and competenciesIn-depth knowledge of electrical engineering concepts including AC/DC systems, three-phase power, UPS systems, generators, and power distribution networks.Familiar with renewable energy systems, energy storage solutions, and analyzing power usage data for optimization.Strong ability to quickly resolve power-related issues and strictly adhere to safety protocols when handling hazardous equipment.Capable of clearly explaining complex technical concepts to nontechnical stakeholders.Minimum Qualifications and ExperienceBachelor’s Degree in Electrical Engineering or Mechanical Engineering3 Years relevant experienceRegistered with MEl.  10) Procurement and Asset Disposal Officer (1 Position)
    Grade: ES7
    Location: Blantyre
    Supervised by: DirectorPurpose of the JobTo provide operational procurement and asset disposal leadership and ensure that procurement is processed in line with the Public Procurement and Disposal of Assets Act 2017 and other related regulations.Roles and ResponsibilitiesDrafting and managing procurement contracts for goods, works, and services, including all related administration tasks.Implementing, monitoring, and recommending updates to procurement and asset disposal policies, procedures, standards, and regulations.Coordinating the procurement process by preparing bid documents, bid openings and evaluations, and liaising with requisitioning Divisions for accurate specifications.Producing supplier performance reports, preparing official minutes and reports for relevant committees, and providing procurement and asset disposal advice to staff and managementMinimum Qualifications and ExperienceBachelor’s Degree in either Procurement and Supply, Supply Chain Management, Procurement and Logistics, Purchasing and Supply3 years’ relevant work experienceBe a registered member of a Professional Body e.g., MIPS  11) Engineer – Presales (2 Positions)
    Grade: ES7
    Location: Blantyre and Lilongwe
    Supervised by: Senior Sales and Marketing OfficerPurpose of the JobProvides the technical expertise required to win business and delight clients. By combining technical knowledge and sales skills, the role ensures that customers obtain solutions that meet their needs while also generating revenue development for the business. As technology advances, the function will remain critical in bridging the gap between technical capabilities and customer needs.Roles and ResponsibilitiesActing as the technical point of contact for potential customers during the sales process.Understanding customer requirements and proposing tailored solutions that align with their needs.Conducting product demonstrations and proof of concept (PoC) sessions to showcase the value and functionality of the product or service.Customizing demonstrations to highlight features that are most relevant to the customer’s use.Collaborating with the sales team to create technical proposals, RFPs (Request for Proposals), and RFIs (Request for Information).Developing solution architectures and system designs that meet customer requirements.Ensuring proposals are technically accurate, feasible, and aligned with the customer’s goals.Building strong relationships with potential customers by demonstrating technical expertise and understanding their business challenges.Training the sales team on technical aspects of the product or service to improve their ability to sell effectively.Developing technical documentation and sales enablement tools to support the sales process.Attributes and competenciesStrong knowledge of data centre, VPN, ISP products and services, telecom industry standards, and emerging technologies.Ability to understand client needs and effectively match them with product value propositions.Excellent presentation skills and the ability to explain technical concepts clearly to non-technical audiences.Skilled in diagnosing technical issues and collaborating effectively with sales, engineering, and customer teams.Minimum Qualifications and Experience Bachelor’s Degree in either Computer Engineering, Information Technology, Information Management, Computer Science, Telecommunications3 Years relevant work experienceRegistered Engineer with ICTAM or CIM.  12) Engineer – Transmission (1 Position)
    Grade: ES7
    Location: Lilongwe
    Supervised by : Senior Engineer TransmissionPurpose of the JobTo develop and implement end-to-end solutions that are consistent with business objectives and technological requirements.Roles and ResponsibilitiesPlanning and designing telecommunications systems, including voice, data, and wireless networks, ensuring they meet organizational needs.Performing routine maintenance tasks, such as backups, security updates, and hardware maintenance, to keep systems running smoothly.Diagnosing and resolving network and system issues, and providing technical support to end-users.Upgrading systems and infrastructure to keep up with technology advancements.Ensuring systems and networks compliance with regulations.Working with cross-functional teams to develop and optimize network architecture and integrate new technologies.Diagnosing and resolving complex network and system issues.Attributes and competenciesProficient in data centre technologies, cloud platforms (e.g., AWS, Azure), automation tools, and monitoring solutions.Holds relevant certifications such as AWS Certified Solutions Architect, Microsoft Azure Solutions Architect, or TOGAF.Skilled in analysing complex requirements, designing efficient solutions, and managing large-scale, cross-functional projects.Strong interpersonal skills for stakeholder engagement and adherence to safety protocols when working with hazardous equipment.Proven problem-solving skills with experience and background in solving complex design, network, and circuit problems and issues.Good interpersonal, negotiation and communications skillsRegistered with MEIMinimum Qualifications and ExperienceBachelor of of Science in either Electrical Engineering, Telecommunications or Electronics3 Years relevant work experienceRegistered with MEI.  13) Engineer – Billing (1 Position)
    Grade: ES7
    Location : Blantyre
    Supervised by: Senior sales and Marketing OfficerPurpose of the JobResponsible for managing billing systems and processes within the business and ensuring accurate and efficient billing for services offered by OFC.Roles and ResponsibilitiesAnalysing specifications and contracts to determine billing requirements.Generating and submitting accurate invoices to clients or stakeholders.Ensuring invoices align with milestones, deliverables, or contractual terms.Reviewing and interpreting contracts to ensure billing compliance.Tracking variations, change orders, and additional work to update billing accordingly.Preparing bills of quantities (BOQ) for accurate billing.Collaborating with technical and finance teams to gather billing-related data.Resolving discrepancies or disputes related to billing.Maintaining detailed records of billing activities, payments, and project progress.Ensuring billing processes comply with legal, regulatory, and organizational standards.Addressing client queries related to invoices and payments.Attributes and competenciesStrong knowledge of telecommunications principles combined with project management expertise.Proficiency in billing software, accounting tools, and advanced MS Excel skills.Analytical, detail-oriented mind-set with solid understanding of contracts, legal terms, and financial regulations.Excellent communication and negotiation skills supported by accounting knowledge.Minimum Qualifications and ExperienceBachelor’s Degree in either Statistics, Mathematics, Computer Engineering, Information Technology, information Management/Computer Science, Telecommunications3 Years relevant experience in IT/CT/Computer Science/Information Systems/Data ScienceProfessional registration with any professional bodies applicable.  14) Senior Technician Transmission (1 Position)
    Grade: ES9
    Location: Mangochi
    Supervised by: Engineer, TransmissionPurpose of the JobTo assist in installation, maintenance, and repair of fibre optic cables for high-speed data transmission and communication infrastructure.Roles and ResponsibilitiesInstalling, testing, troubleshooting, and repairing fiber optic systems to ensure proper function and alignment.Maintaining detailed records of infrastructure, anomalies, and corrective actions;Conducting regular inspections and upgrades.Working closely with project managers and engineering teams to optimize network operations.Providing training and technical support to junior technicians and team members.Minimum Qualifications and ExperienceDiploma in Electrical and Electronics Engineering, Telecommunications or ICT3 years’ relevant work experience.  15) Technician – Operations (4 Positions)
    Grade: ES10
    Location: Blantyre
    Supervised by: NOC EngineerPurpose of the JobThe role is responsible for monitoring and troubleshooting network infrastructure to ensure optimal performance and minimal downtime. NOC Technician serves as the central hub in OFC network systems and telecommunications networks.Roles and ResponsibilitiesContinuously monitoring network performance and systems using specialized tools and sottwareIdentifying and responding to alerts, anomalies, or outages in real-time.Troubleshooting and resolving network issues, including connectivity problems, hardware failures, and software malfunctions.Escalating complex issues to senior engineers or specialized teams when necessary.Maintaining detailed logs of incidents, resolutions, and network performance metrics.Ticketing managementGenerating reports on network uptime, performance, and incident trends.Providing technical support to internal teams or external customers experiencing network-related issues.Attributes and competenciesStrong understanding of networking concepts.Familiarity with network monitoring tools.Knowledge of network hardwareBasic understanding of operating systems and server management.Ability to diagnose and resolve network issues quickly and efficiently.Strong analytical skills to interpret data and identify trends.Excellent verbal and written communication skills to interact with team members and customers.Keen attention to detail to identify and address potential issues before they escalate.Ability to prioritize tasks and manage time effectively in a fast-paced environment.Minimum Qualifications and ExperienceDiploma in Information Communication Technology2 Year’s relevant work experience in ICT, Telecommunications or Information Systems.16) Technician – Transmission (2 Positions)
    Grade: ES10
    Location: Blantyre & Lilongwe
    Supervised by: Engineer, Transmission.Purpose of the JobTo facilitate the installation, maintenance, and repair of fibre optic cables for high-speed data transmission and communication infrastructure.Roles and ResponsibilitiesInstalling fibre optic systems and ensuring their proper function and alignment.Testing and troubleshooting issues with the fibre network and implementing necessary repairs or adjustments.Conducting regular inspections and performing system upgrades as required to meet evolving technological standards.Coordinating with project managers and other engineering staff to streamline network operations.Minimum Qualifications and ExperienceDiploma in either Electrical Engineering, Telecommunications or Electronics3 years’ relevant work experienceAPPLICATION METHOD:Hard Copies in an envelope clearly indicating the position applied for on top.ATTACHMENTS: Application Letter, Curriculum Vitae with traceable referees and Copies of CertificatesCLOSING DATE: Wednesday, 25th June 2025.ADDRESSED TO :Director of Human Resources and Administration,
    ESCOM House,
    P. O. Box 2047,
    Blantyre.Only candidates possessing accredited Qualifications will be considered for interviewsESCOM Ltd is an equal opportunity employer.

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