Boarding and Operations Assistant

Website Emcar Limited

Emcar Group is a family-run trading company based in Mauritius, involved in different sectors and activities. Leader since decades in some of its activities, and cooperating with internationally recognized partners and brands, such as Suzuki or Kymco, Emcar Ltd meets the expectations of its customers by offering high-quality and reliable products.For more than a century, our mission is to improve the quality of life of all Mauritians by offering them quality products of our well-known and trusted partners.We want our customers to be proud of our services while guaranteeing them a positive contribution to our planet in reducing all our impacts.Constantly searching for new business opportunities to reach successes, we are committed to create an environment where our people will be proud to work for. Old Moka Road Bell Village, Port Louis, Mauritius 4051000

Emcar Shipping is looking for a dynamic Boarding and Operations Assistant with hands-on experience in vessel boarding and port operations to support daily activities.
 
About Emcar ShippingEmcar Shipping has over 50 years of proud legacy in the Shipping Agency business, delivering exceptional service to all vessel types calling at Port Louis harbour. We are a trusted partner in the Mauritian maritime industry, now expanding our team to support growing operations. The Opportunity We are seeking a dynamic, reliable, and detail-oriented individual to join as Assistant Boarding & Operations Officer. This role provides essential support to our Boarding and Operations Officer (the primary on-site coordinator) and the broader team, ensuring seamless vessel calls, documentation, and stakeholder coordination. It is ideal for someone eager to build hands-on expertise in ship agency operations in a fast-paced, 24/7 environment. Key Responsibilities  Vessel & Port Operations SupportMonitor vessel arrivals, operations in port, and departures; assist in real-time coordination.Support boarding activities (e.g., accompany officer on vessels when required, handle protocols out of hours; early mornings/late nights).Update clients/principals on vessel status, cargo clearance, and operational progress.Maintain and update database/records on vessel movements, arrivals/departures, and cargo documentation. Documentation & ClearancePrepare, verify, and submit import/export documents (Bill of Entry, Bills of Lading).Arrange clearance of spare parts, handle cargo documentation, invoices, and shipments.Liaise with Mauritius Revenue Authority (MRA), Immigration, Customs, Airlines, and other stakeholders for timely clearances.Ensure all necessary documents are completed for import/export procedures; arrange payments of VAT, duties, levies, and pending bills.File and maintain electronic/manual records; input data into MACCS system for approvals. Customer & Stakeholder LiaisonAct as point of contact for internal/external customers; provide excellent service and advise on import/export/shipping procedures.Handle correspondences, follow up on clearances, and ensure timely communication. Administrative & Accounting SupportAssist in closing final disbursement accounts.Collect payments/receipts; follow up on accounting documents and invoicing.Prepare/submit reports to management as required. General & ComplianceStay updated on changes in shipping/import/export laws and regulations.Assist ISO Administrator, prepare Bank Guarantees/licenses/bonds when needed.Participate in training and development opportunities.Perform all duties in line with company policies, standards, and procedures. On-Call & Availability RequirementsParticipate in 24/7 on-call roster (including Saturdays/Sundays/public holidays).Be prepared to attend vessels out of office hours (early morning/late night) and return from leave/day off if operationally required (compensated with time off in lieu). Skills, Qualifications & ExperienceMinimum HSC or equivalent.1-3 years’ experience in shipping, logistics, customs clearance, or agency operations highly advantageous (but not essential, training will be provided).Strong attention to detail, coordination, and problem-solving skills.Intermediate + proficiency in MS Office (especially Excel & Word).Good command of written and spoken English and French (bilingual essential).Ability to work in a fast-paced, high-pressure environment and meet tight deadlines.Clean driving license (bike and car – definitely an advantage).Willingness to learn quickly from senior team members; proactive and reliable attitude.Physically fit and comfortable boarding vessels (safety protocols followed). Upon applyingKindly provide your CV and cover letter saved as follows ‘ABOO EMC ‘Surname in CAPS’ CV’ / ABOO EMC ‘Surname in CAPS CL’. Why Join Emcar Shipping?Join a respected, long-established company in the dynamic Mauritian maritime sector. Gain hands-on experience in full ship agency operations, contribute to a committed team, and grow toward senior boarding/operations roles as the department expands.

Old Moka Road Bell Village, Port Louis, Mauritius

Phone: 4051000

Apply Via:

mmichel@emcar.mu

 

 

 

To apply for this job email your details to mmichel@emcar.mu