Website Allianz Services Mauritius
Allianz Services Mauritius Allianz est une entreprise à forte croissance sur le marché de l’assurance. Notre présence dans les 5 continents nous efforce à maintenir un niveau de production et une qualité irréprochable. Nos services en B2B2C touchent des segments de l’assurance multiples : assistance, santé, vie, automobile et voyage. Nous avons une organisation tournée vers le client. À Allianz Services Mauritius, nous sommes spécialisés dans la gestion de dossiers pour laquelle nous garantissons à nos clients un accompagnement à chaque étape du contrat d’assurance. Celle-ci a lieu au sein de nos deux sites à Ébène : bâtiment Mindspace et Maëva Tower. Nos services doivent répondre à une excellence client. Notre situation sur le marché mondialAllianz SE est le premier assureur européen et figure en deuxième position mondiale. Notre positionnement et servicesCrée en 2012 à Maurice, notre entreprise a su s’adapter à l’évolution du marché et à la concurrence. En effet, les activités de notre entreprise se sont agrandies à une vitesse surprenante. Notre forceNotre force c’est nos collaborateurs. Malgré une forte concurrence, l’entreprise dispose d’atouts et de spécificités qui lui permettent de conserver une place importante sur le marché du recrutement à Maurice. Le personnel est spécialisé, nous offrons à nos collaborateurs la possibilité de monter en compétence à travers le Brevet Technicien Spécialiste et le Certificat en Assurance. De plus, il bénéficie des formations en continu. Rue de l’Institut, Ebene, Mauritius 465-4600
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The purpose of this role is to develop and deliver automated business processes through Robotic Process Automation (RPA) technology across the business. Working alongside key stakeholders and local experts, be able to elicit requirementsWork alongside automation analyst to elicits business requirements from process owners, subject matter experts and key stakeholders at all levels of seniority. Assist with analysing both new and existing opportunities and evaluates the business cases in order to assess the feasibility of automating each use case Designs and configures non-complex process solutions in accordance with the design principles and standards specified and uses core workflow principles that are efficient, well structured, maintainable and easy to understand. Problem solves issues that arise from processes and supports existing non-complex processes implementing change requirements as part of a structured change control process in a timely manner” Proactive communication with business analyst, business stake holders, process controllers and management line (whenever required) through-out the course of a use case. To co-ordinate with business SME and Analyst to creates and documents test procedures and test scenarios for the testing phase of each configuration. Ensuring regression testing does not impact further systems detrimentally. Uses continuous improvement techniques alongside robotic technology to identify trends and brand new opportunities to further explore and develop Robotic Process Automation solutions through test and learn activities Qualifications & ExperienceBachelor’s Degree in Engineering/software-related technology (BCA/MCA/MS) or any relevant streamTechnical demonstrable knowledge and exposure to fundamental theories, principles and concepts of UiPath software or other RPA solutions recommended.Apply best practice tools, techniques and standards to map and document the business processes in detail.Understanding of workflow based logic and the ability to both understand a business process from a workflowStrong Analytical bias, with the ability to pick up new skills relatively quicklyProcess mapping using Visio or other mapping toolsAutomation/Testing/Analytics/Machine Learning/other Technical background is an added advantageGood communication skills with the ability to elicit, question, probe and challenge others across the organisationAwareness or exposure to developing macros, formulae or any other coding activities would be beneficialGood Team Playe Skills/Specific Tasks/Activities Technical (e.g. Coding (Java), Testing (Unit))Process ImprovementCommunications and relationship managementApply best practice tools, techniques and standards to map and document the business process in detailFunctional / Domain (e.g. Underwriting, Claims Mgmt.)Knowledge of developing macros, formulae or any other coding activities would be beneficialProcess mapping using Visio or other mapping toolsBusiness / Client Engagement (e.g. Marketing, Consulting)Strong communication skills with the ability to elicit, question, probe and challenge others across the organisationRelationship management with all stakeholdersPeople Engagement (e.g. Hiring, Training etc.)Good Team PlayerAdministrative / Compliance (e.g. Documentation, Quality etc.)Creates and documents procedures, scenarios and learnings of monitoring and controlling processes released into production
Rue de l’Institut, Ebene, Mauritius
Phone: 465-4600
Apply Via:
recruitment_azmu@allianz.com
To apply for this job email your details to recruitment_azmu@allianz.com