Front Office Officer

Website Veranda Tamarin Hotel

Ideally located facing the mythical surf spot of Tamarin Bay, here the days stretch slowly, rocked from early morning by the daily visits of dolphins and illuminated by the legendary sunset, feet deeply rooted in the white soft sand. Welcome to Veranda Tamarin hotel, an address out of the ordinary and the best meeting place for those who seek to live a unique, friendly experience as close as possible to Mauritian communities and art of living.Hotel Key Highlights:3-star + hotel (kids as from 6 years is allowed)Located in the mythic Tamarin’s bay, next to the village and “Les Salines” salt plant114 rooms2 restaurants, 1 grocery & 3 bars with one rooftop2 pools with one rooftop with a panoramic view on the bay1 spa Seven Colours including a sauna1 fitness center1 meeting room (25 seats) Tamarin Bay, Royal Road, Tamarin, Mauritius, Tamarin, Mauritius 483 4313

Offer guests a friendly and efficient service at all times and operates the telephone system as per standards and be responsible for the collection & verification of all revenues from different POS (for night audit)
 
Main duties:Prepare guest’s invoice and receive payment for settlement of accounts before checkout                                                                                                   Prepare daily statement of revenue and submit with cash, cheque or credit card slips to accounts department                                                                                            Handle cash float and keep records of all transactions with respect to the central safeEnsure that all telephone charge slips are transmitted to cashier                           Promote upselling                                                                                               Responsible for the cash inventory allocated to her/him (i. e. daily check, declaring shortfalls and separate calculation of tips)                                                     Ensure that all interfaces are running and all sales are booked to the guest ledgerEncashing cheques and bills of exchange in foreign currencies for hotel guests in accordance with the credit policy                                                                                      Booking of all sales before the day’s closing & daily closing of WINhms               Check all bookings / sales from all departments (telephone, garage, health club, etc.), reconcile and balance these with the sales report from the department           All adjustments must be explained or appropriately documented                          Know perfectly all emergency procedure, such as for fire, accidents, breakdown, alerts and calls to a doctor                                                                                                Take requests for wake-ups and ensure that such calls are made                           Know perfectly the characteristics of the hotel, the name, positions and responsibilities of each department head and each section head, extension telephone numbers and the use and location of equipment                               Prepare daily events and forward to all departments                                                     Obtain all the relevant information from the previous shift and pass this on to the next shift                                                                                               Administer internal keys (restaurant, store, etc.)                                                              Transfer information from registration cards to system and classify them              Compile daily revenue reports and any other ad hoc reports                                     Take regular part in meetings and shift handovers                                                           Responsible for orderly filing of all reports and documents                                        Comply with all the sustainability commitments and practices implemented within business units                                                                                                        Notify the Sustainable Development Department of any matters that may pose any impact to the environment and society                                                                                           Candidate’s Profile:2 Years experience in a related positionFluent both in English and French, a third language would be an advantage

Tamarin Bay, Royal Road, Tamarin, Mauritius, Tamarin, Mauritius

Phone: 483 4313

Apply Via:

hrc@vtam.veranda-resorts.com

 

 

 

To apply for this job email your details to hrc@vtam.veranda-resorts.com

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