IT Support & Social Media Coordinator

Parmira Construction, Memberof Ashford Capital Ltd, looking for a versatile IT Support & Social Media Coordinator to keep our office running smoothly and our online presence active.
 
In this role, you will be the “go-to” person for all technical issues while also managing our digital community across various social media platforms. The ideal candidate is a proactive problem-solver who can fix a printer in the morning maintain the company’s social media accounts, upload posts, monitor client engagement, and contribute to campaigns to achieve desired results. Key Responsibilities1. IT Support & InfrastructureTroubleshooting: Provide day-to-day technical support for hardware (PCs, Macs, printers, phones) and software (Microsoft 365, Zoom, specialized apps).Network Maintenance: Ensure office Wi-Fi and internet connectivity remain stable; manage basic router and server settings.Onboarding: Set up workstations, email accounts, and software permissions for new hires.Inventory Management: Maintain an organized log of company hardware and software licenses.Security: Ensure all devices have updated antivirus software and follow company data security protocols.2. Social Media & Community ManagementContent Upload: schedule, and publish daily/weekly posts across [LinkedIn, Facebook, Instagram, etc.].Membership Management: Monitor and manage private groups or community memberships, ensuring new members are vetted and rules are followed.Engagement: Respond to comments and direct messages in a timely and professional manner.Growth: Track basic analytics (reach, engagement) and suggest ways to grow our online following.Requirements & QualificationsTechnical Skills:Proven experience in IT Support or a similar technical role.Proficiency with Windows/Mac OS and Microsoft 365 Suite.Basic understanding of networking (TCP/IP, DNS, Wi-Fi configuration).Social Media Skills:Experience managing professional business pages (not just personal accounts).Familiarity with scheduling tools (e.g., Buffer, Hootsuite, or Meta Business Suite).Basic graphic design skills (Canva or Photoshop) would be a plus.Soft Skills:Patience: Ability to explain technical issues to non-technical staff.Organization: Excellent time management to balance immediate IT fixes with content deadlines.Communication: Strong written English for social media copywriting.

5th Floor, Hyvec Business Park, Lot 15 A/4, Wall Street, Ebene Cybercity, Ebene, Mauritius

Phone: 4900431

Apply Via:

pseesurn@yahoo.com