Website Emcar Limited
Emcar Group is a family-run trading company based in Mauritius, involved in different sectors and activities. Leader since decades in some of its activities, and cooperating with internationally recognized partners and brands, such as Suzuki or Kymco, Emcar Ltd meets the expectations of its customers by offering high-quality and reliable products.For more than a century, our mission is to improve the quality of life of all Mauritians by offering them quality products of our well-known and trusted partners.We want our customers to be proud of our services while guaranteeing them a positive contribution to our planet in reducing all our impacts.Constantly searching for new business opportunities to reach successes, we are committed to create an environment where our people will be proud to work for. Old Moka Road Bell Village, Port Louis, Mauritius 4051000
Emcar Energy is looking for a dynamic Sales Coordinator having hands on experience in solar panels and generators to assist in the daily operations.
KEY OBJECTIVES OF POSITIONThe Sales Coordinator – Energy Department is responsible for supporting the operational and commercial functions of the segment, with a primary focus on driving sales growth, ensuring customer satisfaction and supporting technical project delivery. The role requires a blend of technical knowledge, sales acumen and coordination skills to achieve profitability targets, optimize logistics and contribute to the department’s long-term success. COMPETENCIES AND RELATED DUTIES AND RESPONSIBILITIESA description of the main competencies and related duties and responsibilities, however not exhaustive, is detailed below:Sales & Business DevelopmentActively participate in developing and increasing growth opportunities in line with the company’s vision and objectives.Follow up on projects and expand sales of the Energy segment by working closely with the Marketing department.Sell to new prospects as well as maintain and develop existing customer relationships to ensure high renewal and satisfaction levels.Measure performance using indicators such as new customer acquisition rates, renewal rates, upselling, cross-selling, customer satisfaction and contribution to the team’s overall success.Create and deliver powerful presentations and demos that clearly communicate the uniqueness of the value proposition.Bring and develop new product lines supporting sales growth.Technical & Project SupportSupervise the installation, ensuring on time delivery, within the allocated budget and to the required standards.Diagnose and resolve faults related to Energy products and associated control systems.Provide support to the after-sales service team with troubleshooting on electronic control systems when required.Supervise the Energy technicians to carry out Energy segment projects and deliver quality service to internal and external customers.Match customer requirements to proposed solutions and effectively communicate customer needs for future product enhancements.Customer Service & Relationship ManagementProvide excellent customer service to all internal and external customers and stakeholders.Maintain strong communication and engagement with customers to ensure long-term satisfaction and loyalty.Promote learning and knowledge sharing across the team and other business units.Take part in organising events, demonstrations and related initiatives that support business development and team engagement.Administrative & ReportingConduct all administrative tasks attached to the position using the designated systems and in line with company policies and procedures.Prepare and submit reports to Management as and when required.Training, Learning & DevelopmentParticipate in any Learning & Development opportunities offered by the company.OthersPerform all duties strictly in line with the company’s policies and procedures and on the designated systems.Perform any cognate duties as may be assigned by Management.Qualification & Experience HSC or equivalent Degree in Mechanical and/or Electrical Engineering Sales and Management related certification would be considered as an advantage.At least 3 – 5 years experience in a similar role in fast paced environment Technical know-how of generators, solar panels and EV chargers would be an added advantage.Pleasant and outgoing personalityReady to work odd hours if requiredClean Certificate of Character is a must.The selected candidate will be based at our site in Roche Bois.
Old Moka Road Bell Village, Port Louis, Mauritius
Phone: 4051000
Apply Via:
mmichel@emcar.mu
To apply for this job email your details to mmichel@emcar.mu