Teller/CSO

We are seeking a temporary candidate for a four-month assignment. Reporting to the Branch Manager, the Teller/CSO will support the branch in achieving its control and operational objectives while delivering a high-quality customer experience in accordance with established policies and procedures.
 
Main responsibilitiesProvides account services to customers by receiving deposits and loan payments, cashing checks, issuing savings withdrawals, and recording night and mail depositsEnsure proper cash handlingPerform daily verification and reconciliation of transactionsReconcile cash drawers at the end of your shift, count and package coins and currency, turn in any excess or damaged currencyCross-sells bank products by answering inquiries, informing customers of new services and product promotions, ascertaining customers’ needs, and directing customers to a branch representativeMaintain customer confidence and protects the Bank’s operations by keeping information confidentialAdhere to Bank’s policies and procedures and maintain a high level of service and ethical standardsServe customers by completing relevant account transaction; receiving deposits, loan payments, cashing cheques and issuing savings withdrawals;Track bank information and generate reports by using banking softwareImplement a positive overall customer experiencePut forward suggestions to managers in view to boost customer experience with the bankExecuting all services and referring bank products while achieving goals through daily sales activities and branch sales promotions to enhance client relationshipsPerform any other related duties, as may be assigned. Technical and Soft Competencies/Skills, KnowledgeA passionate and motivated individual with a growth mindset and customer-focusedKnowledge of the banking or other financial sector and Core Banking System will be an added advantageDisplays high levels of integrity, objectivity and impartiality and commit to high professional ethical standardsSound knowledge of the banking business and operationsTo comply and stay up-to-date with applicable laws and regulations;Efficient and accurate processing of operational functions with strong sense of accuracyAble to deal with clients in a professional manner/ equipped with problem-solving skillsStrong Stakeholder relationship managementsStrong Planning, Negotiation and Communication skillsExperience & QualificationsA bachelor’s degree in Banking or finance or in any related field acceptable to the BankMinimum of 1-year relevant experience 

AFRICA FI PLACE, 3rd Floor, Lot 13, Wall Street, Cybercity,, Ebène 72201, Mauritius

Phone: 2177600

Apply Via:

jyotsna.sukkea@banquepatronus.com