Company: MARE ANGUILLES FARMS LTD
Location: SAVANNE
Job Type: Full Time
Salary: 18001 – 20000 (Mauritian Rupees)
Apply Before: 2026-07-22
Job Description
1. POSITION PURPOSE The Guide is responsible for delivering safe, professional, and engaging experiences to customers across the park’s activities, including Quad, Tyrolienne (Zipline), and Luge.
The role requires flexibility and adaptability, as the Employee may be assigned to any activity based on operational requirements. The Guide shall ensure strict compliance with safety standards, provide excellent customer service, and contribute to the overall guest experience of the Company. 2. KEY RESPONSIBILITIES 2.1 Activity Operations & Safety Conduct and supervise activities (Quad, Tyrolienne, Luge) in accordance with established procedures Ensure all safety protocols are strictly followed at all times Perform safety briefings and instructions to customers prior to activities Monitor customer behaviour and intervene where necessary to ensure safety Ensure proper use of equipment and safety gear 2.2 Customer Experience & Service Delivery Provide a welcoming, professional, and engaging experience to all guests Assist customers throughout the activity and ensure their comfort and safety Respond to customer queries and provide clear instructions Handle customer concerns and escalate where required 2.3 Equipment Handling & Maintenance Conduct routine checks of equipment before and after use Report any defects, damages, or safety concerns immediately Ensure proper handling, storage, and cleanliness of equipment Assist in basic maintenance and upkeep where required 2.4 Operational Flexibility & Rotation Perform duties across different activities (Quad, Tyrolienne, Luge) as assigned Adapt to operational needs, including rotation between departments and schedules Support other operational areas during peak periods 2.5 Compliance & Discipline Adhere to all company policies, procedures, and safety standards Maintain punctuality, discipline, and professional conduct at all times Ensure compliance with uniform and grooming standards 2.6 Reporting & Incident Management Report any incidents, accidents, or near-misses immediately to Management Maintain accurate records where required Assist in investigations and follow-up actions 2.7 Ancillary Duties Perform any other duties reasonably related to the role as may be assigned by Management Provide support to other departments when required Assist in park operations, events, or special activities Participate in training and development programmes
Requirements
18 – 45
Benefits
Sports and Leisure
How to Apply
Apply for this Job
Source: Yelo.mu