Company: FTI Credit Ltd
Location: Lagos
Job Type: Full Time
Apply Before: 2026-07-20
Job Description
Job Summary
The Head of Operations will provide strategic leadership and oversight of the organization’s operational activities to ensure efficiency, regulatory compliance, service excellence, and sustainable business growth.
The successful candidate will oversee branch operations, loan processing, customer service, and back-office functions while driving process improvement initiatives and operational best practices.
The role also involves monitoring operational performance, implementing policies and controls, preparing management reports, and collaborating with other departments to achieve organizational objectives.
The ideal candidate must possess strong leadership capabilities, excellent analytical skills, and a proven track record in managing operations within the financial services or microfinance sector.
Qualifications & Requirements
Bachelor’s degree in Accounting, Finance, or related discipline.
MBA or relevant postgraduate qualification will be an added advantage.
Professional certification such as ICAN or ACCA is mandatory.
Must have 5 – 7 years’ experience in operations management within the financial services or microfinance sector.
Strong knowledge of microfinance regulations and industry best practices.
Demonstrated experience in managing large teams and complex operations.
Excellent leadership, analytical, communication, and interpersonal skills.
How to Apply
Interested and qualified candidates should send their CV to : careers@fticredit.com using the Job Title as the subject of the mail.
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Source: MyJobMag