Company: Smart Partners
Location: Lagos
Job Type: Full Time
Apply Before: 2026-07-29
Job Description
Job Summary
The Retail Manager is responsible for driving the commercial performance, operational excellence, and profitability of assigned retail outlets.
The role develops and executes retail growth strategies, optimizes store performance, ensures exceptional customer experience, and leads high-performing teams to achieve sales, inventory, and operational objectives while protecting the company’s brand standards.
Key Responsibilities
Develop and execute retail strategies to drive revenue growth, market share, and profitability.
Lead the overall performance and daily operations of assigned retail outlets.
Monitor sales, customer trends, and operational KPIs, implementing initiatives to improve business performance.
Build, coach, and manage high-performing retail teams through effective performance management and talent development.
Ensure superior customer experience and consistent brand execution across all stores.
Oversee inventory planning, stock optimization, shrinkage control, and product availability.
Drive visual merchandising excellence and effective execution of promotional campaigns.
Manage store budgets, operational costs, and cash controls to maximize profitability.
Ensure compliance with company policies, regulatory requirements, and operational standards.
Collaborate with Commercial, Supply Chain, Marketing, and Finance teams to improve retail performance and execute growth initiatives.
Key Performance Indicators KPIs
Sales and revenue growth
Gross margin and store profitability
Like-for-like sales growth
Customer satisfaction and retention
Inventory accuracy and stock availability
Shrinkage and stock loss
Employee productivity and engagement
Operational compliance and audit scores
Qualifications
Bachelor’s degree in Business Administration, Marketing, Retail Management, or a related field.
7–10 years’ experience in retail operations, with at least 3 years in a managerial role.
Proven track record of delivering sales growth, operational excellence, and team leadership in a retail environment.
Core Competencies:
Commercial & Business Acumen
Retail Operations Management
Sales & Profitability Management
Leadership & Talent Development
Inventory & Supply Chain Management
Customer Experience Management
Data Analysis & Performance Reporting
Strategic Planning & Execution
Financial Management
Stakeholder Management
Decision-Making & Problem Solving
Results Orientation.
How to Apply
Interested and qualified candidates should send their Applications to: talent@smartpartnersng.com using the Job Title as the subject of the email.
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Source: MyJobMag