Tag: BlueWave New Energy Technology Nigeria Company Limited

  • Engineering Supervisor

    Company: BlueWave New Energy Technology Nigeria Company Limited

    Location: Lagos

    Job Type: Full Time , Onsite

    Apply Before: 2026-08-03

    Job Description

    Department
    Engineering and Technical Services
    Reports To
    Engineering Manager / Operations Manager
    Supervises
    Installation Engineers, Service Engineers, Technicians, and Subcontractors
    Main Objective
    Ensure every project is correctly designed, safely installed, properly commissioned, and delivered on time
    This is a technical leadership position. The Engineering Supervisor must be able to supervise people and independently solve complex electrical, inverter, battery, and solar-system problems.
    Key Responsibilities
    Site Survey and Technical Assessment
    Conduct technical site surveys for residential, commercial, and industrial projects.
    Measure and record single-phase and three-phase voltage, current, load, power factor, and operating conditions.
    Identify the customer’s critical loads, non-critical loads, maximum concurrent load, and starting-surge requirements.
    Review electricity bills, generator capacity, diesel consumption, existing inverters, batteries, and solar systems.
    Assess roof area, shading, equipment location, ventilation, cable routes, earthing, fire safety, and installation risks.
    Confirm whether the proposed system can support the customer’s actual operating requirements.
    Prepare complete site-survey reports, photographs, load schedules, and engineering recommendations.
    System Design and Equipment Selection
    Design residential and commercial solar and energy-storage systems.
    Select the correct:
    Inverter or PCS capacity
    Battery capacity
    Solar PV capacity
    PV string configuration
    Battery configuration
    AC and DC cable sizes
    MCCB, MCB, RCBO, SPD, fuse, isolator, ATS, and protection devices
    Distribution board, combiner box, busbar, and earthing system
    Calculate maximum concurrent load instead of simply adding all installed equipment.
    Consider air-conditioner, refrigerator, pump, compressor, motor, and elevator starting current.
    Design sequential-starting or load-shedding arrangements where necessary.
    Review single-phase, three-phase, parallel-inverter, and phase-balancing requirements.
    Ensure the proposed solution can be safely expanded in the future.
    Installation Supervision
    Assign engineers and technicians to installation projects.
    Prepare installation plans, manpower requirements, tools, materials, and project timelines.
    Supervise solar panels, inverters, batteries, distribution boards, protection devices, cables, and earthing installations.
    Ensure all cables are correctly sized, terminated, labelled, supported, and protected.
    Confirm correct polarity, phase sequence, torque, battery communication, and equipment settings.
    Prevent unsafe temporary connections and unapproved modifications.
    Check all work before the system is energized.
    Ensure subcontractors follow BlueWave drawings, standards, and safety requirements.
    Stop any unsafe or technically incorrect installation immediately.
    System Commissioning
    Lead the testing and commissioning of completed systems.
    Verify:
    Grid input
    Generator input
    Solar PV input
    Battery charging and discharging
    Inverter output
    ATS and bypass operation
    Communication between inverter, battery, BMS, and EMS
    Protection settings
    Remote monitoring
    Load transfer
    Backup operation
    Emergency shutdown
    Test the system under realistic customer loads.
    Confirm that the system can support expected continuous and starting loads.
    Record voltage, current, frequency, power, battery SOC, charging power, and operating results.
    Complete and sign commissioning checklists before handover.
    Train customers on system operation, safety, and basic fault response.
    Fault Diagnosis and Technical Support
    Diagnose faults involving:
    Inverters
    Lithium batteries
    BMS communication
    Solar PV strings
    Grid and generator input
    ATS and bypass systems
    Overload and short-circuit protection
    Earth faults
    Voltage imbalance
    Charging and discharging problems
    Remote-monitoring systems
    Identify the root cause of each fault instead of repeatedly replacing parts without proper diagnosis.
    Review fault codes, system logs, electrical measurements, wiring, and equipment settings.
    Provide remote technical guidance to engineers where appropriate.
    Attend customer sites when problems cannot be resolved remotely.
    Ensure customer complaints are resolved within the agreed service time.
    Prepare technical fault reports and corrective-action plans.
    Engineering Team Management
    Supervise installation engineers, service engineers, technicians, and subcontractors.
    Assign daily and weekly work based on priority, competence, and location.
    Review job reports, site photographs, material usage, and customer feedback.
    Conduct daily technical briefings and weekly performance reviews.
    Train engineers on new products, installation standards, fault diagnosis, and safety.
    Evaluate the technical competence of engineering staff.
    Identify performance gaps and recommend retraining or disciplinary action.
    Ensure engineers do not leave a customer’s site without completing required tests and documentation.
    Build a culture of responsibility, quality, safety, and problem resolution.
    Project Quality Control
    The Engineering Supervisor must inspect and approve every major project stage:
    Site survey
    System design
    Material preparation
    Installation
    Electrical testing
    Commissioning
    Customer handover
    Post-installation inspection
    The supervisor must ensure:
    The installed system matches the approved design.
    No unauthorized materials are used.
    Protection devices are correctly selected.
    Cable sizes are suitable for the current and installation distance.
    Batteries and inverters are properly configured.
    The installation is neat, safe, labelled, and serviceable.
    All defects are corrected before customer handover.
    Safety Management
    Enforce electrical and workplace safety requirements.
    Ensure engineers use appropriate personal protective equipment.
    Conduct risk assessments before installation.
    Enforce lockout, isolation, and testing procedures before electrical work.
    Ensure safe ladder, roof, battery, cable, and lifting practices.
    Prevent live work except where formally authorized and properly controlled.
    Report accidents, near misses, unsafe conditions, and equipment damage.
    Ensure lithium batteries are installed in suitable, ventilated, secure, and protected locations.
    Confirm that fire extinguishers and emergency procedures are available where required.
    Materials and Tools Control
    Prepare accurate bills of materials for installations.
    Confirm required materials before engineers leave for the site.
    Ensure engineers use the correct tools and testing equipment.
    Track materials issued, used, returned, damaged, or missing.
    Prevent material wastage, unauthorized substitution, and theft.
    Report defective products with proper technical evidence.
    Coordinate with the warehouse and procurement teams to avoid project delays.
    Engineering Documentation
    The Engineering Supervisor is responsible for ensuring that every project has:
    Customer load-assessment form
    Site-survey report
    Single-line diagram
    Equipment schedule
    Cable and protection schedule
    Bill of materials
    Installation checklist
    Commissioning report
    System settings record
    Site photographs
    Customer handover form
    Warranty and maintenance record
    Fault-resolution report where applicable
    All technical records must be complete, accurate, and submitted on time.
    Qualification Requirements
    Education
    HND or Bachelor’s degree in Electrical Engineering, Electronics Engineering, Power Engineering, Renewable Energy, or a related technical discipline.
    Relevant professional or technical certification will be an advantage.
    Experience
    At least five years of practical electrical, solar, inverter, battery, or energy-storage experience.
    At least two years of experience supervising engineers, technicians, or installation teams.
    Proven experience delivering residential and commercial projects.
    Experience with large commercial or industrial energy-storage systems is strongly preferred.
    Mandatory Technical Competence
    The candidate must have practical knowledge of:
    Single-phase and three-phase electrical systems
    220/230V and 380/400/415V systems
    Hybrid and off-grid inverters
    Inverter parallel operation
    Three-phase inverter configuration
    Low-voltage and high-voltage lithium batteries
    BMS and inverter communication
    PV string sizing and MPPT configuration
    Cable sizing and voltage-drop calculation
    MCCB, MCB, RCBO, fuse, SPD, isolator, ATS, and STS
    AC and DC distribution systems
    Earthing and lightning protection
    Load assessment and maximum-demand calculation
    Motor and compressor starting current
    Generator integration
    System commissioning and fault diagnosis
    Electrical drawings and single-line diagrams
    Excel, engineering reports, and technical documentation
    Preferred Candidate Profile
    The ideal candidate should:
    Be technically strong and able to work independently.
    Be able to identify mistakes before a system is energized.
    Be comfortable managing multiple projects and engineering teams.
    Be disciplined in documentation and reporting.
    Be able to explain technical matters clearly to customers and staff.
    Focus on solving the root cause of problems.
    Be willing to visit project sites and respond to urgent technical issues.
    Be honest, responsible, safety-conscious, and results-driven.
    Be able to work under pressure without compromising quality.
    Be willing to take responsibility for project outcomes.
    Key Performance Indicators
    KPI
    Performance Standard
    Projects completed within the approved schedule
    At least 90%
    First-time installation acceptance rate
    At least 95%
    Commissioning checklist completion
    100%
    Projects with complete technical documentation
    100%
    Customer technical complaints resolved within agreed time
    At least 90%
    Repeat faults caused by incorrect installation
    Maximum 3%
    Material variance or unexplained material loss
    Maximum 2%
    Safety compliance rate
    100%
    Serious safety violations
    Zero
    Engineer job-report submission rate
    At least 95%
    Preventive maintenance completed on schedule
    At least 95%
    Customer satisfaction after technical service
    At least 90%
    Performance Evaluation Areas
    The Engineering Supervisor will be assessed on:
    Technical accuracy
    Project delivery speed
    Installation quality
    Fault-resolution ability
    Safety compliance
    Team productivity
    Material control
    Customer satisfaction
    Documentation quality
    Ability to prevent repeat problems
    A project will not be considered successfully completed merely because equipment has been installed. It is only completed when the system operates correctly, safely supports the agreed loads, passes commissioning, and is accepted by the customer.
    Compensation and Career Development
    BlueWave offers:
    Competitive monthly salary
    Project-performance incentives
    Technical training
    Product training
    Leadership-development opportunities
    Career advancement based on performance
    Career Path
    Engineering Supervisor → Senior Engineering Supervisor → Engineering Manager → Head of Engineering / Technical Director
    Employment and Compliance Requirements
    Company tools, materials, drawings, customer data, and technical information must be protected.
    Unauthorized private work using company customers, staff, tools, or materials is prohibited.
    False reports, fake site visits, incomplete inspections, and unauthorized material substitutions are prohibited.
    The supervisor must not approve an unsafe or incomplete installation.
    All technical recommendations must be based on actual measurements, calculations, and approved standards.
    Customer problems must be fully investigated and properly closed.

    How to Apply

    Interested and qualified candidates should forward the below to: hr@bluewave.top using the position as subject of email. Applicants should submit: Updated CV Current residential address Academic and technical qualifications Details of solar, inverter, battery, and electrical experience List of major projects completed Details of previous team-supervision experience Earliest available starting date
    Build your CV for free. Download in different templates.

    Apply Now

    Source: MyJobMag

  • Telesales Officer

    Company: BlueWave New Energy Technology Nigeria Company Limited

    Location: Lagos

    Job Type: Full Time , Onsite

    Apply Before: 2026-08-03

    Job Description

    Department
    Sales Department / Call Centre
    Reports To
    Telesales Supervisor / Sales Manager
    Main Objective
    Convert sales leads into orders through telephone calls and WhatsApp follow-up
    This is a sales position, not a general customer-service role. The successful candidate will be responsible for individual sales and conversion targets.
    Key Responsibilities
    Outbound Sales Calls
    Call potential customers from company-provided lead lists.
    Contact customers generated through advertising, social media, retail stores, exhibitions, referrals, and dealer channels.
    Identify customers’ power problems, product requirements, budgets, and expected purchase timelines.
    Introduce BlueWave inverters, lithium batteries, portable power stations, and solar energy storage solutions.
    Professionally handle customer questions and objections.
    Customer Needs Assessment
    During each call, the Telesales Officer should identify:
    Whether the customer is a residential user, commercial customer, installer, or dealer.
    Whether the customer currently uses grid power, a generator, solar power, or another energy source.
    Whether the customer’s main problem is power outages, high diesel costs, high electricity bills, or insufficient backup power.
    Whether the customer requires equipment only, installation services, or an installment-payment plan.
    The customer’s budget, decision-maker, location, and expected purchase date.
    Lead Conversion
    Follow up consistently with interested customers.
    Send product information, quotations, photos, videos, and payment details.
    Arrange customer visits to the office, showroom, or project site.
    Refer engineering customers to the appropriate sales engineer for load assessment or site inspection.
    Encourage customers to pay a deposit, down payment, or full payment.
    Follow up with customers who have not purchased and record the reason for non-conversion.
    Maintain a clear next action for every active customer.
    WhatsApp Sales Follow-Up
    Send approved product information and quotations through WhatsApp.
    Maintain professional and organized customer communication.
    Follow up according to the customer’s buying stage.
    Share approved promotional offers, financing information, and energy solutions.
    Avoid excessive or unplanned messages that may disturb customers.
    Customer Data and CRM Management
    Record every customer call, requirement, objection, and follow-up action in the CRM system or approved company tracking sheet.
    Correctly classify each customer under the appropriate sales stage:
    New Lead → Contacted → Qualified Requirement → Quotation Sent → Appointment Booked → Awaiting Payment → Sold → Follow-Up Later / Invalid
    Ensure customer records are complete, accurate, and traceable.
    Submit daily telesales reports.
    Protect all company and customer information.
    Customer Retention and Repeat Sales
    Conduct customer satisfaction follow-up after purchase.
    Identify additional product, battery expansion, or upgrade requirements.
    Encourage customer referrals and repeat purchases.
    Refer technical complaints to the technical support or after-sales department.
    Follow up to confirm that reported issues have been properly resolved.
    Qualifications and Requirements
    Minimum Requirements
    OND, HND, or Bachelor’s degree.
    Previous experience in telesales, call-centre operations, customer service, or direct sales.
    Ability to use telephone systems, WhatsApp, Excel, CRM software, and basic office applications.
    Clear, polite, confident, and persuasive communication skills.
    Ability to work under sales targets, call-volume targets, and conversion-rate targets.
    Must be available to work on-site in Lagos.
    Strong customer follow-up and record-keeping ability.
    Preferred Experience
    Candidates with experience in any of the following industries will have an advantage:
    Solar energy, inverters, lithium batteries, or energy storage
    Consumer electronics, mobile phones, or home appliances
    Real estate, insurance, financial services, or installment-payment businesses
    E-commerce, call-centre sales, or fast-moving consumer goods
    B2B dealer development or commercial project sales
    Required Personal Qualities
    Comfortable making frequent sales calls.
    Able to remain confident after customer rejection.
    Able to identify genuine purchasing interest quickly.
    Skilled at asking relevant questions rather than only reading a sales script.
    Strong follow-up discipline and closing mindset.
    Honest, punctual, responsible, and target-driven.
    Able to take ownership of assigned leads and sales results.
    Key Performance Indicators
    KPI
    Minimum Standard
    Daily outbound calls
    At least 80
    Daily meaningful customer conversations
    At least 25
    Daily new qualified leads
    At least 8
    Customer-record completion rate
    At least 95%
    On-time quotation follow-up rate
    At least 95%
    Qualified lead conversion rate
    At least 6%
    Customer appointments or visits
    Based on monthly target
    Personal sales revenue
    Based on monthly sales target
    Definition of a Meaningful Customer Conversation
    The following do not count as meaningful conversations:
    The call was not answered.
    The customer immediately ended the call.
    The telephone number was incorrect.
    The officer did not assess the customer’s needs.
    No next follow-up action was agreed or recorded.
    A meaningful customer conversation must include:
    Confirmation of the customer’s identity.
    Identification of the customer’s basic requirement.
    Assessment of the customer’s level of interest.
    Agreement on the next action.
    Complete recording of the conversation.
    Compensation and Career Development
    BlueWave offers:
    Basic salary
    Sales commission
    Monthly performance incentives
    Product and sales training
    Career-development opportunities
    Career Path
    Telesales Officer → Senior Telesales Officer → Telesales Team Leader → Telesales Supervisor → Call Centre Manager
    Employment and Compliance Requirements
    Customer information must be treated as confidential.
    Company leads must not be transferred, deleted, copied, or used for personal business.
    Employees must not offer unauthorized prices, discounts, credit terms, or commitments.
    False call records, fake customer leads, and false sales reports are prohibited.
    All customer communication and follow-up activity must be recorded.
    Employees must comply with company sales procedures, pricing policies, and reporting requirements.

    How to Apply

    Interested and qualified candidates should forward the below to: hr@bluewave.top using the position as subject of email. Applicants should submit: Updated CV Current residential address Details of telesales or relevant sales experience Products previously sold and personal sales achievements Earliest available starting date
    Build your CV for free. Download in different templates.

    Apply Now

    Source: MyJobMag

  • AI Customer Service Training Engineer

    Company: BlueWave New Energy Technology Nigeria Company Limited

    Location: Lagos

    Job Type: Full Time , Onsite

    Apply Before: 2026-08-04

    Job Description

    Job Summary
    We are looking for an AI Customer Service Training Engineer to help build and continuously improve our AI-powered customer service system.
    The successful candidate will organize knowledge, optimize AI responses, improve prompts, and ensure that our AI assistant provides accurate, professional, and helpful answers to customers.
    This role is ideal for candidates who enjoy working with AI tools, solving problems, and improving business processes.
    Key Responsibilities
    Build, maintain, and continuously improve the company’s AI knowledge base. Create and optimize FAQs, standard operating procedures, and customer service content.
    Design, test, and refine prompts to improve AI response quality.
    Review customer conversations and identify areas where AI responses can be improved.
    Organize product information, policies, manuals, and business processes into structured knowledge for AI systems.
    Work closely with the Customer Service, Sales, Technical, and Operations teams to ensure AI provides accurate information.
    Test AI performance regularly and implement improvements based on feedback and data. Update AI knowledge whenever new products, promotions, or policies are introduced. Document optimization work and report progress to management.
    Required Qualifications
    Diploma or Bachelor’s degree in any discipline. Basic familiarity with AI tools such as ChatGPT, Gemini, Claude, or similar platforms. Strong logical thinking and problem-solving skills.
    Good organizational and documentation abilities. Ability to learn new products and business knowledge quickly. Self-motivated, responsible, and detail-oriented. Willing and able to work full-time from the office in Lagos.
    Preferred:
    Experience with chatbots, AI tools, prompt engineering, or knowledge base management. Experience in customer service, operations, content management, data annotation, or technical support. Basic knowledge of automation tools, APIs, or Python is an advantage but not required.

    How to Apply

    Interested and qualified candidates should forward their CV to: hr@bluewave.top using the position as subject of email.
    Build your CV for free. Download in different templates.

    Apply Now

    Source: MyJobMag

  • Solar Installation Technician

    Company: BlueWave New Energy Technology Nigeria Company Limited

    Location: Ikeja

    Job Type: Full Time , Onsite

    Apply Before: 2026-08-04

    Job Description

    Job Summary
    We are seeking a skilled and motivated Solar Installation Officer with at least 1-year experience in the renewable energy sector.
    The ideal candidate will be responsible for the installation, commissioning, and maintenance of solar PV systems for residential, commercial, and/or industrial projects.
    This role requires strong technical knowledge, attention to detail, and the ability to work both independently and as part of a team.
    Responsibilities
    Install, inspect, and maintain photovoltaic PV systems in accordance with codes and standards.
    Interpret and implement solar system designs and schematics.
    Conduct on-site assessments to determine system requirements and installation feasibility.
    Coordinate with project engineers, electricians, and contractors to ensure timely and accurate installations.
    Perform troubleshooting, diagnostics, and repairs on PV systems as needed.
    Ensure compliance with safety regulations and company policies.
    Maintain accurate records of installations, materials used, and service activities.
    Provide client support and education on system operations and maintenance.
    Requirements
    Diploma or Degree in Electrical Engineering, or a related technical discipline.
    Minimum of 1 year of hands-on experience in solar PV installation or a related renewable energy field.
    Proven understanding of solar PV system components, wiring, and safety standards e.g., NEC, IEC.
    Ability to read and interpret technical drawings and electrical schematics.
    Familiarity with tools, equipment, and testing instruments used in solar installations.
    Experience with hybrid systems, battery storage, or solar water heating systems.
    Relevant certifications e.g., NABCEP, PV Installation Professional, etc. is an added advantage
    Strong problem-solving skills and attention to detail.
    Good physical fitness and ability to work at heights or in various outdoor conditions.

    How to Apply

    Interested and qualified candidates should forward their CV to: hr@bluewave.top using the position as subject of email.
    Build your CV for free. Download in different templates.

    Apply Now

    Source: MyJobMag