Tag: Venmac Resources Limited

  • Social Media Manager, Bourdillon Hotel

    Company: Venmac Resources Limited

    Location: Abuja (FCT)

    Job Type: Full-time

    Salary: NGN 150000

    Apply Before: 2026-07-30

    Job Description

    Responsibilities
    Manage the company’s social media communications.
    Design/curate and disseminate distinct types of content across all company social media channels to improve brand visibility and reputation.
    Respond to media inquiries and arrange interviews for the organization.
    Establish and maintain effective relationships with journalists and a media database.
    Seek opportunities to enhance the brand reputation and coordinate publicity events as required.
    Provide support to press relations communications.
    Provide support in creating engaging content to meet internal communications goals.
    Maintain records of media coverage and collate analytics and metrics to glean insights and refine communications strategy to improve performance.
    Ensure videos are visually and verbally consistent with the hotel brand.
    Collaborate with other members of the production team to bring projects to completion.
    Participate in the problem-solving, ideation, and capacity-building sessions, including new staff onboarding and staff mentoring programs
    Participate in periodic performance reviews and provide feedback to team members for performance improvement as applicable
    To implement digital campaigns in line with the wider hotel communications strategy.
    To create and disseminate content for Bourdillon Hotel social media channels and coordinate digital content for Party representatives.
    To assist the communications unit in support of the hotel’s media activities, including attendance and support at events and press conferences.
    Demonstrated success in social media campaigning, digital organising, and campaigning.
    Creating content in line with established branding and messaging guidelines.
    Experience with Facebook, Twitter, Instagram, and TikTok, and a willingness to engage with emerging platforms.
    Social Media Management:
    Manage and maintain the company’s social media accounts, including Facebook, Instagram, LinkedIn, X (Twitter), TikTok, and other relevant platforms.
    Develop and implement social media strategies aligned with business goals.
    Schedule and publish content across all digital platforms.
    Monitor social media trends and recommend innovative content ideas.
    Content Creation:
    Create engaging and professional content including graphics, videos, reels, promotional materials, and written posts.
    Develop content calendars and campaign plans.
    Lead Generation & Marketing Support:
    Support the business development team in generating sales leads through digital marketing campaigns.
    Promote company events, training programs, job vacancies, and service offerings.
    Develop strategies to increase website traffic, inquiries, and customer engagement.
    Assist in executing online advertising campaigns.
    Community Engagement
    Respond promptly to messages, comments, inquiries, and reviews.
    Build and maintain positive relationships with followers and online communities.
    Monitor customer feedback and escalate issues when necessary.
    Brand Management:
    Maintain a consistent brand voice and professional image across all digital channels.
    Protect and enhance the company’s online reputation.
    Monitor competitor activities and industry trends.
    Analytics & Reporting:
    Track social media performance metrics and campaign results.
    Prepare weekly and monthly performance reports.
    Analyze engagement, reach, impressions, leads, and conversion rates.
    Recommend improvements based on data and performance insights.
    Photography & Videography:
    Capture and edit photos and videos for company activities, events, training sessions, and client projects.
    Create short-form video content and reels for social media marketing.
    Key Performance Indicators (KPIs)
    Growth in followers and audience engagement.
    Number of leads generated through social media.
    Reach and impressions of social media campaigns.
    Content consistency and quality.
    Website traffic generated from social media.
    Response time to inquiries and messages.
    Overall contribution to company visibility and revenue growth

    How to Apply

    venmachospitality@gmail.com

    Apply Now

    Source: HotNigerianJobs

  • Hotel Accountant

    Company: Venmac Resources Limited

    Location: Abuja (FCT)

    Job Type: Full-time

    Salary: NGN 200000

    Apply Before: 2026-07-30

    Job Description

    Job Summary
    The Hotel Accountant is responsible for managing the hotel’s financial transactions, maintaining accurate financial records, preparing reports, and ensuring compliance with accounting standards and company policies.
    This role ensures proper control of hotel revenues, expenses, assets, and liabilities to support management in decision-making and maintain profitability.
    Key Responsibilities
    Financial Accounting and Reporting:
    Record, classify, and summarize daily financial transactions of the hotel.
    Prepare monthly, quarterly, and annual financial statements.
    Monitor accounts payable, accounts receivable, and general ledger reconciliations.
    Ensure compliance with local tax regulations and timely filing of tax returns.
    Prepare payroll and ensure statutory deductions are remitted on time.
    Revenue and Expense Management:
    Audit daily revenue reports and reconcile with front office and POS systems.
    Verify and analyse income from rooms, food & beverage, banquets, and other hotel departments.
    Track operating expenses and ensure cost control measures are followed.
    Conduct variance analysis and report discrepancies to management.
    Internal Controls and Compliance:
    Implement and monitor internal financial controls.
    Ensure compliance with hotel accounting policies, corporate standards, and regulatory requirements.
    Support external and internal audits by providing required documentation.
    Budgeting and Forecasting:
    Assist management in the preparation of annual budgets and forecasts.
    Monitor budget performance and highlight variances.
    Provide financial insights to support business strategy and profitability.
    Cash and Asset Management:
    Manage cash flow and ensure sufficient funds for hotel operations.
    Monitor bank reconciliations and petty cash management.
    Safeguard the hotel’s financial assets and maintain proper documentation.

    How to Apply

    venmachospitality@gmail.com

    Apply Now

    Source: HotNigerianJobs

  • Hotel Accountant, Kubwa

    Company: Venmac Resources Limited

    Location: Abuja

    Job Type: Full Time , Onsite

    Apply Before: 2026-08-30

    Job Description

    Job Summary
    The Hotel Accountant is responsible for managing the hotel’s financial transactions, maintaining accurate financial records, preparing reports, and ensuring compliance with accounting standards and company policies.
    This role ensures proper control of hotel revenues, expenses, assets, and liabilities to support management in decision-making and maintain profitability.
    Key Responsibilities:
    Financial Accounting and Reporting:
    Record, classify, and summarize daily financial transactions of the hotel.
    Prepare monthly, quarterly, and annual financial statements.
    Monitor accounts payable, accounts receivable, and general ledger reconciliations.
    Ensure compliance with local tax regulations and timely filing of tax returns.
    Prepare payroll and ensure statutory deductions are remitted on time.
    Revenue and Expense Management:
    Audit daily revenue reports and reconcile with front office and POS systems.
    Verify and analyse income from rooms, food & beverage, banquets, and other hotel departments.
    Track operating expenses and ensure cost control measures are followed.
    Conduct variance analysis and report discrepancies to management.
    Internal Controls and Compliance:
    Implement and monitor internal financial controls.
    Ensure compliance with hotel accounting policies, corporate standards, and regulatory requirements.
    Support external and internal audits by providing required documentation.
    Budgeting and Forecasting:
    Assist management in the preparation of annual budgets and forecasts.
    Monitor budget performance and highlight variances.
    Provide financial insights to support business strategy and profitability.
    Cash and Asset Management:
    Manage cash flow and ensure sufficient funds for hotel operations.
    Monitor bank reconciliations and petty cash management.
    Safeguard the hotel’s financial assets and maintain proper documentation.

    How to Apply

    Interested and qualified candidates should forward their CV to: venmachospitality@gmail.com using the position as subject of email.
    Build your CV for free. Download in different templates.

    Apply Now

    Source: MyJobMag

  • Lounge Manager

    Company: Venmac Resources Limited

    Location: Abuja

    Job Type: Full Time , Onsite

    Apply Before: 2026-08-30

    Job Description

    Main function:
    Overseeing lounge operations, including managing staff, ensuring exceptional
    Guest service and satisfaction, controlling costs and driving revenue for the
    Lounge, and maintaining compliance with hotel and legal standards
    Reports Directly to
    : GM/Chairman
    Key Responsibilities
    Implementing service standards, managing inventory and supplies, maintaining the lounge’s ambiance and presentation, resolving guest issues, and collaborating on marketing and sales initiatives to attract patronage.
    Ensure various programs run that will attract people to lounge weekly.
    Come up with a major program that is unique to the lounge on a monthly basis that will pull diverse crowd and increase visibility.
    Brand promotion.
    Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
    Be familiar with all of 18 hours services/features and local attractions/activities to respond to guest inquiries accurately.
    Anticipate guest’s needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
    Resolve guest complaints, ensuring guest satisfaction.
    Development and implementation of new international trends to set exceedingly expected standards within the industry
    Work with the event manager to Coordinate entertainment, ensuring correct vibe and appropriateness to clientèle.
    Establish par levels for supplies, liquor, beer, wine and equipment. Complete requisitions to replenish shortages or additional items needed for the anticipated business.
    Responsibility for all beverage purchases, inventories and stock levels within the operation.
    Regularly check storage areas for proper supplies, organization and cleanliness.
    Review sales and beverage costs for previous day; resolve discrepancies with accounting. Track actual against budget.
    Conduct pre-shift meeting with staff and review all information pertinent to the day’s business.
    Prepare weekly work schedules in accordance with staffing guidelines and labour forecasts. Adjust schedules throughout the week to meet the business demands.
    Ensure that staff report to work as scheduled.
    Any other assigned task by management.

    How to Apply

    Interested and qualified candidates should forward their CV to: venmachospitality@gmail.com using the position as subject of email.
    Build your CV for free. Download in different templates.

    Apply Now

    Source: MyJobMag

  • Social Media Manager, Bourdillon Hotel Abuja

    Company: Venmac Resources Limited

    Location: Abuja

    Job Type: Full Time , Onsite

    Apply Before: 2026-08-30

    Job Description

    Responsibilities
    :
    Manage the company’s social media communications.
    Design/curate and disseminate distinct types of content across all company social media channels to improve brand visibility and reputation.
    Respond to media inquiries and arrange interviews for the organization.
    Establish and maintain effective relationships with journalists and a media database.
    Seek opportunities to enhance the brand reputation and coordinate publicity events as required.
    Provide support to press relations communications.
    Provide support in creating engaging content to meet internal communications goals.
    Maintain records of media coverage and collate analytics and metrics to glean insights and refine communications strategy to improve performance.
    Ensure videos are visually and verbally consistent with the hotel brand.
    Collaborate with other members of the production team to bring projects to completion.
    Participate in the problem-solving, ideation, and capacity-building sessions, including new staff onboarding and staff mentoring programs
    Participate in periodic performance reviews and provide feedback to team members for performance improvement as applicable
    To implement digital campaigns in line with the wider hotel communications strategy.
    To create and disseminate content for Bourdillon Hotel social media channels and coordinate digital content for Party representatives.
    To assist the communications unit in support of the hotel’s media activities, including attendance and support at events and press conferences.
    Demonstrated success in social media campaigning, digital organising, and campaigning.
    Creating content in line with established branding and messaging guidelines.
    Experience with Facebook, Twitter, Instagram, and TikTok, and a willingness to engage with emerging platforms.
    Social Media Management
    Manage and maintain the company’s social media accounts, including Facebook, Instagram, LinkedIn, X Twitter, TikTok, and other relevant platforms.
    Develop and implement social media strategies aligned with business goals.
    Schedule and publish content across all digital platforms.
    Monitor social media trends and recommend innovative content ideas.
    Content Creation
    Create engaging and professional content including graphics, videos, reels, promotional materials, and written posts.
    Develop content calendars and campaign plans.
    Lead Generation & Marketing Support
    Support the business development team in generating sales leads through digital marketing campaigns.
    Promote company events, training programs, job vacancies, and service offerings.
    Develop strategies to increase website traffic, inquiries, and customer engagement.
    Assist in executing online advertising campaigns.
    Community Engagement
    Respond promptly to messages, comments, inquiries, and reviews.
    Build and maintain positive relationships with followers and online communities.
    Monitor customer feedback and escalate issues when necessary.
    Brand Management
    Maintain a consistent brand voice and professional image across all digital channels.
    Protect and enhance the company’s online reputation.
    Monitor competitor activities and industry trends.
    Analytics & Reporting
    Track social media performance metrics and campaign results.
    Prepare weekly and monthly performance reports.
    Analyze engagement, reach, impressions, leads, and conversion rates.
    Recommend improvements based on data and performance insights.
    Photography & Videography
    Capture and edit photos and videos for company activities, events, training sessions, and client projects.
    Create short-form video content and reels for social media marketing.
    Key Performance Indicators KPIs
    Growth in followers and audience engagement.
    Number of leads generated through social media.
    Reach and impressions of social media campaigns.
    Content consistency and quality.
    Website traffic generated from social media.
    Response time to inquiries and messages.
    Overall contribution to company visibility and revenue growth

    How to Apply

    Interested and qualified candidates should forward their CV to: venmachospitality@gmail.com using the position as subject of email.
    Build your CV for free. Download in different templates.

    Apply Now

    Source: MyJobMag

  • Expatriate Restaurant Manager

    Company: Venmac Resources Limited

    Location: Abuja (FCT)

    Job Type: Full-time

    Salary: NGN 1000000

    Apply Before: 2026-07-31

    Job Description

    Position Summary
    We are seeking an experienced, polished, and highly professional Restaurant Manager to lead the operations of a premium fine dining restaurant.
    The ideal candidate must possess exceptional leadership skills, international hospitality exposure, and a passion for delivering world-class guest experiences.
    The Restaurant Manager will be responsible for ensuring flawless daily operations, maintaining the highest service standards, driving revenue growth, developing staff, and protecting the restaurant’s reputation as a luxury dining destination.
    Candidates with international hospitality exposure or who have lived, studied, or worked abroad are strongly encouraged to apply.
    Key Responsibilities
    Operations Management:
    Oversee the daily operations of the restaurant to ensure smooth and efficient service.
    Maintain impeccable fine dining service standards throughout every shift.
    Ensure opening and closing procedures are strictly followed.
    Coordinate dining room, kitchen, bar, reservations, and guest relations.
    Monitor restaurant cleanliness, ambience, lighting, music, table settings, and overall presentation.
    Ensure all service sequences comply with established Standard Operating Procedures (SOPs).
    Guest Experience:
    Deliver exceptional guest satisfaction through personalized service.
    Welcome VIP guests and handle special requests professionally.
    Resolve guest complaints promptly and effectively.
    Build strong relationships with regular patrons.
    Ensure every guest enjoys a memorable luxury dining experience.
    Leadership & Team Management:
    Recruit, train, coach, and supervise restaurant staff.
    Conduct daily pre-shift briefings and post-service reviews.
    Monitor employee performance and provide continuous coaching.
    Foster a culture of professionalism, discipline, teamwork, and accountability.
    Schedule staff efficiently to meet operational needs.
    Conduct performance evaluations.
    Financial Management:
    Drive restaurant sales and profitability.
    Monitor daily revenue and operational costs.
    Control labour costs and scheduling.
    Minimize wastage and operational losses.
    Prepare weekly and monthly operational reports.
    Manage budgets and achieve financial targets.
    Food & Beverage Quality Control:
    Ensure consistency in food quality and presentation.
    Maintain high beverage standards.
    Work closely with the Executive Chef on menu planning and seasonal offerings.
    Monitor portion control and quality assurance.
    Ensure compliance with food safety regulations.
    Inventory & Cost Control:
    Monitor inventory levels.
    Supervise stock receiving and storage.
    Conduct regular inventory counts.
    Prevent theft, wastage, and stock variances.
    Approve requisitions according to company policy.
    Sales & Business Development:
    Develop initiatives to increase restaurant revenue.
    Build relationships with corporate clients and high-net-worth individuals.
    Promote private dining events and special experiences.
    Collaborate with marketing on promotional campaigns.
    Increase guest retention and repeat business.
    Compliance:
    Ensure compliance with health, safety, hygiene, and sanitation standards.
    Maintain licensing requirements.
    Enforce company policies and operational procedures.
    Ensure compliance with labour laws and hospitality regulations.
    Required Qualifications
    Bachelor’s Degree or Higher National Diploma in Hospitality Management, Hotel Management, Business Administration, or a related field.
    5 – 8 years’ experience managing a luxury or fine dining restaurant.
    Previous experience in five-star hotels, luxury restaurants, premium hospitality brands, or internationally recognized restaurant chains.
    Proven record of increasing revenue and improving guest satisfaction.
    Experience managing multicultural teams.
    Preferred Candidate Profile
    We strongly prefer candidates who possess international hospitality exposure, including individuals who:
    Have lived, worked, or studied abroad.
    Have worked in luxury hotels, Michelin-level restaurants, or internationally recognized fine dining establishments.
    Have experience serving international guests and high-profile clientele.
    Understand global hospitality standards and luxury service etiquette.
    Have been exposed to international food and beverage trends.
    Are familiar with Western, European, Middle Eastern, or Asian fine dining service standards.
    Have excellent cultural awareness and adaptability.
    Can introduce innovative service ideas and global best practices.
    Demonstrate refined etiquette, professionalism, and executive presence.
    Preference will be given to candidates with overseas work experience or substantial international exposure.
    Required Skills
    Leadership:
    Strong leadership and people management skills.
    Ability to motivate and develop high-performing teams.
    Excellent decision-making abilities.
    Guest Relations:
    Exceptional interpersonal and communication skills.
    Strong conflict resolution abilities.
    High emotional intelligence.
    Operations:
    Strong understanding of fine dining operations.
    Knowledge of wine service, beverage operations, and luxury guest service.
    Excellent organizational and multitasking skills.
    Financial:
    Budget preparation and monitoring.
    Cost control.
    Revenue optimization.
    Inventory management.
    Financial reporting.
    Technology:
    Proficiency in Restaurant POS systems.
    Microsoft Office Suite.
    Reservation platforms.
    Restaurant management software.
    Personal Attributes
    The successful candidate should be:
    Highly professional and well-groomed.
    Confident and articulate.
    Customer-focused with exceptional attention to detail.
    Passionate about luxury hospitality.
    Calm under pressure.
    Results-oriented.
    Honest and accountable.
    Flexible with working hours, weekends, and public holidays.
    A proactive problem-solver with a continuous improvement mindset.

    How to Apply

    venmachospitality@gmail.com

    Apply Now

    Source: HotNigerianJobs

  • Housekeeper / Facility Officer (Venmac Hospitality)

    Company: Venmac Resources Limited

    Location: Abuja

    Job Type: Full Time , Onsite

    Apply Before: 2026-07-31

    Job Description

    Department:
    Shortlet Operations
    Reports To:
    Shortlet Operations Manager / Managing Director
    Job Summary
    Venmac Resources Limited is seeking a responsible, trustworthy, and customer-focused
    Housekeeper / Property Manager
    to oversee the day-to-day operations of its shortlet apartments. This is a junior, live-in role that combines housekeeping, guest relations, property management, and basic administrative responsibilities.
    The successful candidate will reside at the property and will be responsible for maintaining exceptional cleanliness, ensuring guest comfort, coordinating check-ins and check-outs, responding promptly to guest inquiries, and safeguarding the property and its assets.
    Accommodation will be provided as part of the employment package.
    Key Responsibilities
    Guest Relations
    Welcome guests warmly upon arrival and ensure a seamless check-in experience.
    Conduct guest check-outs and inspect apartments after departure.
    Respond promptly and professionally to guest inquiries, requests, and complaints.
    Provide guests with information about the apartment, facilities, house rules, and nearby amenities.
    Ensure guests enjoy a comfortable and memorable stay.
    Property Management
    Oversee the daily operations of the shortlet apartment.
    Ensure all apartments are guest-ready before each arrival.
    Conduct routine inspections to identify maintenance or operational issues.
    Report maintenance faults and follow up to ensure timely repairs.
    Monitor the condition of furniture, appliances, linens, and other property assets.
    Ensure utilities and essential supplies are always available and functioning.
    Housekeeping
    Clean guest rooms, bathrooms, kitchens, living areas, and common spaces to a high standard.
    Change bed linens and towels between guest stays.
    Wash, iron, and properly store linens where applicable.
    Replenish toiletries, cleaning supplies, and guest amenities.
    Maintain excellent hygiene and sanitation standards throughout the property.
    Booking & Guest Coordination
    Coordinate guest arrivals and departures according to booking schedules.
    Maintain accurate records of occupancy and apartment status.
    Liaise with the reservations or operations team regarding bookings and special guest requests.
    Ensure keys and access devices are properly managed and accounted for.
    Inventory & Asset Management
    Monitor housekeeping supplies and notify management when replenishment is required.
    Keep an inventory of furniture, appliances, electronics, linens, kitchenware, and other apartment assets.
    Report missing, damaged, or stolen items immediately.
    Ensure proper handling and storage of Company property.
    Security & Safety
    Ensure the safety and security of guests and Company property.
    Monitor visitor access in accordance with Company procedures.
    Report suspicious activities or security concerns immediately.
    Ensure compliance with health and safety guidelines.
    Reporting
    Submit daily reports on guest occupancy, housekeeping activities, maintenance issues, and incidents.
    Escalate operational concerns promptly to management.
    Maintain accurate records of guest feedback and property issues.
    Key Performance Indicators KPIs
    Performance will be measured using the following indicators:
    Guest Experience
    Guest satisfaction ratings.
    Positive guest reviews.
    Prompt response to guest inquiries.
    Timely and efficient guest check-ins and check-outs.
    Housekeeping Standards
    Apartment cleanliness scores.
    Number of guest complaints relating to cleanliness.
    Compliance with housekeeping checklists.
    Apartment readiness before guest arrival.
    Property Maintenance
    Timely reporting of maintenance issues.
    Reduction in preventable property damage.
    Proper upkeep of furniture, appliances, and facilities.
    Inventory Management
    Accuracy of inventory records.
    Reduction in loss or damage of Company assets.
    Proper stock management of housekeeping supplies.
    Operational Efficiency
    Timely submission of reports.
    Attendance and punctuality.
    Compliance with Company procedures.
    Professional conduct and teamwork.
    Skills & Competencies
    Good communication and interpersonal skills.
    Strong customer service orientation.
    High level of honesty and integrity.
    Attention to detail and commitment to cleanliness.
    Ability to multitask and prioritize responsibilities.
    Basic record-keeping and reporting skills.
    Problem-solving ability and sound judgment.
    Ability to work independently with minimal supervision.
    Basic smartphone proficiency WhatsApp, calls, email, and simple mobile applications.
    Personal Attributes
    Trustworthy and dependable.
    Friendly and courteous.
    Well-groomed and professional.
    Physically fit and energetic.
    Organized and proactive.
    Calm under pressure.
    Respectful and committed to delivering excellent guest experiences.
    Working Conditions
    This is a
    full-time live-in position
    , and the successful candidate will reside at the property.
    Accommodation will be provided by the Company.
    The role requires flexibility, including working weekends, public holidays, and evenings based on guest arrivals and operational needs.
    The employee may be required to attend to urgent guest requests outside regular working hours when necessary.
    Performance Expectations
    Within the first six months, the successful candidate is expected to:
    Maintain consistently high standards of cleanliness across all apartments.
    Deliver smooth and professional guest check-in and check-out experiences.
    Achieve positive guest feedback through exceptional customer service.
    Ensure all apartments remain well-maintained, secure, and guest-ready at all times.
    Protect Company assets through proper inventory management and timely reporting of maintenance issues.
    Uphold the reputation and service standards of Venmac Resources Limited by providing a welcoming, safe, and enjoyable environment for every guest.

    How to Apply

    Interested and qualified candidates should forward their CV to: venmachospitality@gmail.com using the position as subject of email.
    Build your CV for free. Download in different templates.

    Apply Now

    Source: MyJobMag

  • Housekeeper / Facility Officer (Venmac Hospitality)

    Company: Venmac Resources Limited

    Location: Abuja

    Job Type: Full Time , Onsite

    Apply Before: 2026-07-31

    Job Description

    Department:
    Shortlet Operations
    Reports To:
    Shortlet Operations Manager / Managing Director
    Job Summary
    Venmac Resources Limited is seeking a responsible, trustworthy, and customer-focused
    Housekeeper / Property Manager
    to oversee the day-to-day operations of its shortlet apartments. This is a junior, live-in role that combines housekeeping, guest relations, property management, and basic administrative responsibilities.
    The successful candidate will reside at the property and will be responsible for maintaining exceptional cleanliness, ensuring guest comfort, coordinating check-ins and check-outs, responding promptly to guest inquiries, and safeguarding the property and its assets.
    Accommodation will be provided as part of the employment package.
    Key Responsibilities
    Guest Relations
    Welcome guests warmly upon arrival and ensure a seamless check-in experience.
    Conduct guest check-outs and inspect apartments after departure.
    Respond promptly and professionally to guest inquiries, requests, and complaints.
    Provide guests with information about the apartment, facilities, house rules, and nearby amenities.
    Ensure guests enjoy a comfortable and memorable stay.
    Property Management
    Oversee the daily operations of the shortlet apartment.
    Ensure all apartments are guest-ready before each arrival.
    Conduct routine inspections to identify maintenance or operational issues.
    Report maintenance faults and follow up to ensure timely repairs.
    Monitor the condition of furniture, appliances, linens, and other property assets.
    Ensure utilities and essential supplies are always available and functioning.
    Housekeeping
    Clean guest rooms, bathrooms, kitchens, living areas, and common spaces to a high standard.
    Change bed linens and towels between guest stays.
    Wash, iron, and properly store linens where applicable.
    Replenish toiletries, cleaning supplies, and guest amenities.
    Maintain excellent hygiene and sanitation standards throughout the property.
    Booking & Guest Coordination
    Coordinate guest arrivals and departures according to booking schedules.
    Maintain accurate records of occupancy and apartment status.
    Liaise with the reservations or operations team regarding bookings and special guest requests.
    Ensure keys and access devices are properly managed and accounted for.
    Inventory & Asset Management
    Monitor housekeeping supplies and notify management when replenishment is required.
    Keep an inventory of furniture, appliances, electronics, linens, kitchenware, and other apartment assets.
    Report missing, damaged, or stolen items immediately.
    Ensure proper handling and storage of Company property.
    Security & Safety
    Ensure the safety and security of guests and Company property.
    Monitor visitor access in accordance with Company procedures.
    Report suspicious activities or security concerns immediately.
    Ensure compliance with health and safety guidelines.
    Reporting
    Submit daily reports on guest occupancy, housekeeping activities, maintenance issues, and incidents.
    Escalate operational concerns promptly to management.
    Maintain accurate records of guest feedback and property issues.
    Key Performance Indicators KPIs
    Performance will be measured using the following indicators:
    Guest Experience
    Guest satisfaction ratings.
    Positive guest reviews.
    Prompt response to guest inquiries.
    Timely and efficient guest check-ins and check-outs.
    Housekeeping Standards
    Apartment cleanliness scores.
    Number of guest complaints relating to cleanliness.
    Compliance with housekeeping checklists.
    Apartment readiness before guest arrival.
    Property Maintenance
    Timely reporting of maintenance issues.
    Reduction in preventable property damage.
    Proper upkeep of furniture, appliances, and facilities.
    Inventory Management
    Accuracy of inventory records.
    Reduction in loss or damage of Company assets.
    Proper stock management of housekeeping supplies.
    Operational Efficiency
    Timely submission of reports.
    Attendance and punctuality.
    Compliance with Company procedures.
    Professional conduct and teamwork.
    Skills & Competencies
    Good communication and interpersonal skills.
    Strong customer service orientation.
    High level of honesty and integrity.
    Attention to detail and commitment to cleanliness.
    Ability to multitask and prioritize responsibilities.
    Basic record-keeping and reporting skills.
    Problem-solving ability and sound judgment.
    Ability to work independently with minimal supervision.
    Basic smartphone proficiency WhatsApp, calls, email, and simple mobile applications.
    Personal Attributes
    Trustworthy and dependable.
    Friendly and courteous.
    Well-groomed and professional.
    Physically fit and energetic.
    Organized and proactive.
    Calm under pressure.
    Respectful and committed to delivering excellent guest experiences.
    Working Conditions
    This is a
    full-time live-in position
    , and the successful candidate will reside at the property.
    Accommodation will be provided by the Company.
    The role requires flexibility, including working weekends, public holidays, and evenings based on guest arrivals and operational needs.
    The employee may be required to attend to urgent guest requests outside regular working hours when necessary.
    Performance Expectations
    Within the first six months, the successful candidate is expected to:
    Maintain consistently high standards of cleanliness across all apartments.
    Deliver smooth and professional guest check-in and check-out experiences.
    Achieve positive guest feedback through exceptional customer service.
    Ensure all apartments remain well-maintained, secure, and guest-ready at all times.
    Protect Company assets through proper inventory management and timely reporting of maintenance issues.
    Uphold the reputation and service standards of Venmac Resources Limited by providing a welcoming, safe, and enjoyable environment for every guest.

    How to Apply

    Interested and qualified candidates should forward their CV to: venmachospitality@gmail.com using the position as subject of email.
    Build your CV for free. Download in different templates.

    Apply Now

    Source: MyJobMag