Website First Technology
First Technology, established in 1983, is a wholly owned subsidiary of the First Technology Group (FTG), with branches in every major business area in South Africa. This allows us to provide our customers with the same comprehensive range and level of service excellence, regardless of where their bu… read moresiness operations are located. First Technology is structured to give all our customers access to a consistent range of managed technology solutions and services around the country. These include: Managed Solutions: • Storage • Virtualisation • WAN Optimisation Additional Solutions: • Microsoft Services • Software Asset Management • Mobile Device Management • Technical Services • Infrastructure • Converged Communications and PBax systems • Networking Services • Cloud Services • Managed Print Services • IT Rental Finance Our Team – We maintain one of the largest teams of expert technical personnel in the country. Many of our engineers have internationally recognised qualifications to ensure we exceed our service level agreements. Our team is dedicated to providing innovative solutions that are focused on your needs and expectations whilst ensuring a good return on investment, allowing you to focus on your core business more effectively. Our Partners – Our internal resources are supplemented with strategically selected business partners and vendors. Our tailored solutions are backed up with business partners and vendors of the highest calibre. 1st Floor, Block D, The Estuaries Century Avenue, Century City, 7441
Job Description
First Technology Polokwane is seeking a skilled IT Technician to join our dynamic technical support team. The ideal candidate will be responsible for delivering high-quality onsite and remote IT support, ensuring seamless IT operations for our clients.
Key Responsibilities
Provide onsite and remote IT support to clients across various environments.
Perform IT systems support and administration, ensuring optimal system performance.
Deliver hardware and software troubleshooting, installations, and maintenance.
Assist with cloud services deployment and maintenance, including Microsoft cloud offerings.
Conduct site assessments, compile documentation, and recommend technical improvements.
Perform daily client follow-ups, ensuring issues are resolved and updates are communicated effectively.
Assist with networking support, including diagnostics and configuration.
Support and maintain firewalls and access points (APs).
Implement and monitor end-point protection and management solutions.
Minimum Requirements
+2 years’ experience in a similar IT support role.
Strong knowledge of O365, networking fundamentals, and hardware/software troubleshooting.
Experience with firewalls, APs, and endpoint security tools.
Valid driver’s licence and own reliable transport (advantageous for onsite visits).
Strong communication & customer-service skills.
Ability to work independently and manage multiple support tickets.
Apply via company website ( http://www.firsttech.co.za ) or
firsttech.simplify.hr